HP Media Center m477.uk HP Media Center PC - User's Guide 5990-6456 - Page 215

Troubleshooting

Page 215 highlights

Troubleshooting Problems and Solutions For help on general and miscellaneous problems you may be experiencing with the PC, refer to the following pages for possible solutions. Look up the description of the problem and try the solution listed. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Problem My computer won't turn on at all. Solution ■ When you press the On button on the front of the computer, the following events should happen: a The keyboard indicator lights flash. b The light next to the diskette drive flashes. c The hard disk spins or the diskette drive makes a noise. d The computer makes one beep indicating it is operating properly. ■ If the computer doesn't go through the previous procedure, check the following: a The power cord and all cables are securely plugged into the computer. b The power cord is plugged into a grounded outlet. Check to see whether the outlet works by plugging another item into it. c The monitor is connected to the computer, plugged in, and turned on. w Your system is provided with a voltage select switch for use in a 115-VAC or 230-VAC power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your PC and void any implied warranty. I installed a new printer or other device, and it won't work. ■ Be sure that you installed the device drivers that came with the new device. ■ You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to the Warranty & Support Guide for details. Troubleshooting 209

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Troubleshooting
209
Troubleshooting
Problems and Solutions
For help on general and miscellaneous problems
you may be experiencing with the PC, refer to the
following pages for possible solutions. Look up the
description of the problem and try the solution listed.
For more detailed information, press the Help button
on your keyboard, or click
Start
on the taskbar and
select
Help and Support
.
w
Your system is
provided with a
voltage select switch
for use in a 115-VAC
or 230-VAC power
system. The voltage
select switch has
been pre-set to the
correct voltage
setting for use in
the particular
country/region
where it was initially
sold. Changing the
voltage select switch
to the incorrect
position can damage
your PC and void any
implied warranty.
Problem
Solution
My computer won’t
turn on at all.
When you press the On button on the front of the computer, the
following events should happen:
a
The keyboard indicator lights flash.
b
The light next to the diskette drive flashes.
c
The hard disk spins or the diskette drive makes a noise.
d
The computer makes one beep indicating it is operating
properly.
If the computer doesn’t go through the previous procedure, check
the following:
a
The power cord and all cables are securely plugged into the
computer.
b
The power cord is plugged into a grounded outlet. Check to see
whether the outlet works by plugging another item into it.
c
The monitor is connected to the computer, plugged in, and
turned on.
I installed a new
printer or other
device, and it
won’t work.
Be sure that you installed the device drivers that came with the new
device.
You may need an updated driver for Windows XP. For non-HP
peripherals, contact the vendor directly. For HP peripherals, visit
the HP Web site. Refer to the
Warranty & Support Guide
for
details.