HP Microportable Projector MP2810 Compaq MP2800 Microportable Projector - Page 53

Up and Down, and the Multimedia Adapter.

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Troubleshooting (continued) Problem Remote control does not operate Remote mouse does not operate computer. Compatibility issues with equipment attached to the projector. Image size is too small/large. Solution 1. The two AAA batteries may need to be replaced. 2. Verify that the batteries are installed properly. 1. Make sure the Y-cable is connected to both the computer and the Multimedia Adapter. Do not connect both the USB and RS232 connectors to the computer at the same time. The USB connector is the preferred connector. 2. If the RS232 connection is being used, the remote control does not function until the serial port is initialized. You may need to restart the computer to initialize the serial port. The remote control Page Up and Page Down functions require an additional driver when used with the RS232 connector. This driver can be found on the CD-ROM that came with your projector. Refer to Appendix B "Flash ROM Upgrade" for more information. If this does not resolve the problem, contact your Compaq authorized service provider or call Compaq Customer Support for help. Refer to the "Worldwide Telephone Numbers" booklet included in the projector documentation kit for a complete list of customer support numbers to call. Adjust the manual zoom until the image is the desired size. Troubleshooting 53

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Troubleshooting
53
Troubleshooting
(continued)
Problem
Solution
Remote control does not
operate
1.
The two AAA batteries may need
to be replaced.
2.
Verify that the batteries are
installed properly.
Remote mouse does not
operate computer.
1.
Make sure the Y-cable is
connected to both the computer
and the Multimedia Adapter. Do
not connect both the USB and
RS232 connectors to the computer
at the same time. The USB
connector is the preferred
connector.
2.
If the RS232 connection is being
used, the remote control does not
function until the serial port is
initialized. You may need to
restart the computer to initialize
the serial port. The remote control
Page Up and Page Down
functions require an additional
driver when used with the RS232
connector. This driver can be
found on the CD-ROM that came
with your projector.
Compatibility issues with
equipment attached to the
projector.
Refer to Appendix B
“
Flash ROM
Upgrade
”
for more information.
If this does not resolve the problem,
contact your Compaq authorized
service provider or call Compaq
Customer Support for help. Refer to
the
“
Worldwide Telephone Numbers
”
booklet included in the projector
documentation kit for a complete list of
customer support numbers to call.
Image size is too small/large.
Adjust the manual zoom until the
image is the desired size.