HP OMEN 15-dh0000 Maintenance and Service Guide - Page 7

Table of contents

1

Product description

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1

2

Getting to know your computer

......................................................................................................................

6

Right side

...............................................................................................................................................................

6

Left side

.................................................................................................................................................................

7

Rear

........................................................................................................................................................................

8

Display

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9

Low blue light mode (select products only)

........................................................................................

9

Keyboard area

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10

Touchpad

...........................................................................................................................................

10

Lights

.................................................................................................................................................

11

Button

................................................................................................................................................

12

Special keys

.......................................................................................................................................

13

Bottom

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14

Labels

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15

HP OMEN Command Center

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16

3

Illustrated parts catalog

..............................................................................................................................

17

Computer major components

..............................................................................................................................

17

Display assembly subcomponents

......................................................................................................................

20

Cables

...................................................................................................................................................................

22

Mass storage devices

...........................................................................................................................................

23

Miscellaneous parts

.............................................................................................................................................

24

4

Removal and replacement procedures preliminary requirements

....................................................................

26

Tools required

......................................................................................................................................................

26

Service considerations

.........................................................................................................................................

26

Plastic parts

.......................................................................................................................................

26

Cables and connectors

......................................................................................................................

26

Drive handling

...................................................................................................................................

27

Workstation guidelines

.....................................................................................................................

27

Electrostatic discharge information

....................................................................................................................

27

Generating static electricity

..............................................................................................................

28

Preventing electrostatic damage to equipment

...............................................................................

28

Personal grounding methods and equipment

..................................................................................

29

Grounding the work area

...................................................................................................................

29

vii

Section	Page
Product description	11
Getting to know your computer	16
Right side	16
Left side	17
Rear	18
Display	19
Low blue light mode (select products only)	19
Keyboard area	20
Touchpad	20
Lights	21
Button	22
Special keys	23
Bottom	24
Labels	25
HP OMEN Command Center	26
Illustrated parts catalog	27
Computer major components	27
Display assembly subcomponents	30
Cables	32
Mass storage devices	33
Miscellaneous parts	34
Removal and replacement procedures preliminary requirements	36
Tools required	36
Service considerations	36
Plastic parts	36
Cables and connectors	36
Drive handling	37
Workstation guidelines	37
Electrostatic discharge information	37
Generating static electricity	38
Preventing electrostatic damage to equipment	38
Personal grounding methods and equipment	39
Grounding the work area	39
Recommended materials and equipment	39
Packaging and transporting guidelines	40
Removal and replacement procedures for Customer Self-Repair parts	41
Component replacement procedures	41
Preparation for disassembly	41
Bottom cover	42
Solid-state drive and Optane memory module	44
Memory module	45
Hard drive assembly	47
Removal and replacement procedures for authorized service provider parts	49
Component replacement procedures	49
Battery	49
WLAN module	51
Power connector	53
Speaker assembly	54
Touchpad button board	55
Heat sink/fan assembly	56
Card reader/USB board	59
System board	60
Power button board	62
Thermal sensor	63
Display assembly	64
Keyboard/top cover	72
Using Setup Utility (BIOS)	73
Starting Setup Utility (BIOS)	73
Updating Setup Utility (BIOS)	73
Determining the BIOS version	73
Downloading a BIOS update	74
Using HP PC Hardware Diagnostics	75
Using HP PC Hardware Diagnostics Windows (select products only)	75
Downloading HP PC Hardware Diagnostics Windows	75
Downloading the latest HP PC Hardware Diagnostics Windows version	76
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	76
Installing HP PC Hardware Diagnostics Windows	76
Using HP PC Hardware Diagnostics UEFI	76
Starting HP PC Hardware Diagnostics UEFI	77
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	77
Downloading the latest HP PC Hardware Diagnostics UEFI version	77
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	77
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	78
Downloading Remote HP PC Hardware Diagnostics UEFI	78
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	78
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	78
Customizing Remote HP PC Hardware Diagnostics UEFI settings	78
Backing up, restoring, and recovering	80
Backing up information and creating recovery media	80
Using Windows tools	80
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	80
Restoring and recovery	81
Restoring, resetting, and refreshing using Windows tools	81
Recovering using HP Recovery media	81
Changing the computer boot order	81
Specifications	82
Power cord set requirements	83
Requirements for all countries	83
Requirements for specific countries and regions	84
Recycling	86

HP OMEN 15-dh0000 Maintenance and Service Guide - Page 7

Table of contents

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