HP OfficeJet 250 User Guide - Page 70

Embedded web server cannot be opened, Spotlight, Network Utility

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Embedded web server cannot be opened 1. Restart your network router. 2. Wait until your computer and network have both reconnected to the network successfully. 3. Access the printer's EWS again. Check your network ● Make sure you are not using a phone cord or a crossover cable to connect the printer to the network. Check the computer ● Make sure the computer that you are using is connected to the same network as the printer. NOTE: You may also access the printer's EWS if the computer is connected to the printer through Wi-Fi Direct. For information about how to access EWS through Wi-Fi Direct, see Embedded web server Check your web browser ● Make sure the web browser meets the minimum system requirements. For more information, see system requirements in the printer's Readme file found on the HP printer software CD. ● If your web browser uses any proxy settings to connect to the Internet, try turning off these settings. For more information, see the documentation available with your web browser. ● Make sure JavaScript and cookies are enabled in your web browser. For more information, see the documentation available with your web browser. Check the printer IP address ● To check the IP address of the printer, you can print a wireless test report. For more information about the wireless test report, see Test the wireless connection. ● Ping the printer using the IP address from the command prompt (Windows) or from Network Utility (OS X). NOTE: To find Network Utility from OS X, click the icon Spotlight, and then type Network Utility into the search field. For example, if the IP address is 123.123.123.123, type the following at the command prompt (Windows): C:\ping 123.123.123.123 Or In Network Utility (OS X), click the Ping tab, type the 123.123.123.123 in the box, and then click Ping. If a reply appears, the IP address is correct. If a time-out response appears, the IP address is incorrect. TIP: If you are using a computer running Windows, you can visit the HP online support website at www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. ENWW Embedded web server 59

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Embedded web server cannot be opened
1.
Restart your network router.
2.
Wait until your computer and network have both reconnected to the network successfully.
3.
Access the printer’s EWS again.
Check your network
●
Make sure you are not using a phone cord or a crossover cable to connect the printer to the network.
Check the computer
●
Make sure the computer that you are using is connected to the same network as the printer.
NOTE:
You may also access the printer’s EWS if the computer is connected to the printer through Wi-Fi
Direct. For information about how to access EWS through Wi-Fi Direct, see
Embedded web server
Check your web browser
●
Make sure the web browser meets the minimum system requirements. For more information, see
system requirements in the printer's Readme file found on the HP printer software CD.
●
If your web browser uses any proxy settings to connect to the Internet, try turning off these settings. For
more information, see the documentation available with your web browser.
●
Make sure JavaScript and cookies are enabled in your web browser. For more information, see the
documentation available with your web browser.
Check the printer IP address
●
To check the IP address of the printer, you can print a wireless test report. For more information about
the wireless test report, see
Test the wireless connection
.
●
Ping the printer using the IP address from the command prompt (Windows) or from Network Utility (OS
X).
NOTE:
To find Network Utility from OS X, click the icon
Spotlight
, and then type
Network Utility
into
the search field.
For example, if the IP address is 123.123.123.123, type the following at the command prompt
(Windows):
C:\ping 123.123.123.123
Or
In Network Utility (OS X), click the
Ping
tab, type the 123.123.123.123 in the box, and then click
Ping
.
If a reply appears, the IP address is correct. If a time-out response appears, the IP address is incorrect.
TIP:
If you are using a computer running Windows, you can visit the HP online support website at
www.hp.com/
support
. This website provides information and utilities that can help you correct many
common printer problems.
ENWW
Embedded web server
59