HP OfficeJet 250 User Guide - Page 79

Fix print quality issues, Read general instructions in the Help for resolving print quality issues

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Fix print quality issues Step-by-step instructions for resolving most print quality issues Troubleshoot print quality issues online Read general instructions in the Help for resolving print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position, where they are protected from drying out. To improve print quality 1. Make sure you are using original HP cartridges. 2. Make sure you are using an appropriate paper type. Always make sure the paper you are printing on is flat and is not damaged, curled, or wrinkled. For more information, see Tips for selecting and using paper. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics. For best results when printing images, use HP Advanced Photo Paper. Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from curling. 3. Make sure you have selected the appropriate paper type and print resolution in the software print settings. NOTE: Selecting a higher print quality can result in a printout with higher definition but could use more ink and take longer to print. 4. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels. If the cartridges are low on ink, consider replacing them. To improve print quality (Windows) a. To print a diagnostics page Print a diagnostics page if the cartridges are not low on ink. i. Load Letter or A4 plain, white paper in the input tray. ii. Open the HP printer software. For more information, see Open the HP printer software (Windows). iii. In the printer software, click Print & Scan, and then click Maintain Your Printer to access the Printer Toolbox. iv. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. b. To clean the cartridges or printhead 68 Chapter 9 Solve a problem ENWW

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Fix print quality issues
Step-by-step instructions for resolving most print quality issues
Troubleshoot print quality issues online
Read general instructions in the Help for resolving print quality issues
NOTE:
To avoid print quality problems, always turn the printer off using the Power button, and wait until the
Power button light goes out before you pull the plug or turn off a power strip. This allows the printer to move
the cartridges to a capped position, where they are protected from drying out.
To improve print quality
1.
Make sure you are using original HP cartridges.
2.
Make sure you are using an appropriate paper type.
Always make sure the paper you are printing on is flat and is not damaged, curled, or wrinkled. For more
information, see
Tips for selecting and using paper
.
For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For
more information, see
Paper basics
.
For best results when printing images, use HP Advanced Photo Paper.
Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool,
dry place.
When you are ready to print, remove only the paper you plan to use immediately. When you have
finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from
curling.
3.
Make sure you have selected the appropriate paper type and print resolution in the software print
settings.
NOTE:
Selecting a higher print quality can result in a printout with higher definition but could use more
ink and take longer to print.
4.
Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see
Check the estimated ink levels
. If the cartridges are low on ink, consider replacing them.
To improve print quality (Windows)
a.
To print a diagnostics page
Print a diagnostics page if the cartridges are not low on ink.
i.
Load Letter or A4 plain, white paper in the input tray.
ii.
Open the HP printer software. For more information, see
Open the HP printer software
(Windows)
.
iii.
In the printer software, click
Print & Scan
, and then click
Maintain Your Printer
to access the
Printer Toolbox
.
iv.
Click
Print Diagnostic Information
on the
Device Reports
tab to print a diagnostics page.
b.
To clean the cartridges or printhead
68
Chapter 9
Solve a problem
ENWW