6
Startup Guide
Service and Support
........................................................................................................
41
Hewlett-Packard Limited Warranty Statement
............................................................
42
Getting Support for Your HP Notebook PC
................................................................
44
To use the
Reference Guide
...................................................................................
44
To get help from the HP notebook website
...........................................................
44
To call HP for Service and Support
.......................................................................
45
Obtaining Repair Service
............................................................................................
48
To receive warranty repair service
........................................................................
48
To prepare your computer for shipment
................................................................
48
Solving Problems with Your Computer
........................................................................
51
Troubleshooting Techniques
.......................................................................................
52
Display problems
...................................................................................................
52
Power and battery problems
..................................................................................
53
Startup problems
....................................................................................................
55
Standby and resume problems
...............................................................................
56
Testing Hardware Operation
.......................................................................................
57
Recovering and Reinstalling Software
........................................................................
59
To recover the factory installation of your hard disk
.............................................
59
Removing and Reinstalling the Hard Disk Drive
........................................................
60
If you decide to remove the hard disk drive
..........................................................
60
To install the hard disk drive again
........................................................................
62
Specifications and Regulatory Information
..................................................................
63
Hardware and Software Specifications
........................................................................
64
Safety Information
.......................................................................................................
65
Power Cords
..........................................................................................................
65
Battery Safety
........................................................................................................
66
Laser Safety
...........................................................................................................
67
LED Safety
............................................................................................................
67
Regulatory Information
...............................................................................................
68
U.S.A
. ....................................................................................................................
68
Canada
...................................................................................................................
69
European Union
.....................................................................................................
69
Japan
......................................................................................................................
70
Russia
....................................................................................................................
70
International
...........................................................................................................
70
Index
.................................................................................................................................
73