HP Pavilion 14-e000 HP Pavillion 14 Notebook PC Maintenance and Service Guide - Page 54

Memory module, Step 2: Select a Download

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Memory module Description 8-GB (PC3L, 12800, 1600-MHz) 4-GB (PC3L, 12800, 1600-MHz) 2-GB (PC3L, 12800, 1600-MHz) Spare part number 693374-001 691740-001 691739-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: 1. Navigate to www.hp.com. 2. Click Support & Drivers > click Drivers & Software. 3. In the Enter a product name/number box, type the computer model information, and then click Search. 4. Click the link for the computer model. 5. Select the operating system, and then click Next. 6. Under Step 2: Select a Download, click the BIOS link. 7. Click the link for the most recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing a memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4. Remove the battery (see Battery on page 37). 5. Remove the service cover (see Optical drive on page 38). Remove the memory module: 1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) 44 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts

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Memory module
Description
Spare part number
8-GB (PC3L, 12800, 1600-MHz)
693374-001
4-GB (PC3L, 12800, 1600-MHz)
691740-001
2-GB (PC3L, 12800, 1600-MHz)
691739-001
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1.
Navigate to
www.hp.com
.
2.
Click
Support & Drivers > click Drivers & Software
.
3.
In the
Enter a product name/number box
, type the computer model information, and then
click
Search
.
4.
Click the link for the computer model.
5.
Select the operating system, and then click
Next
.
6.
Under
Step 2: Select a Download
, click the
BIOS
link.
7.
Click the link for the most recent BIOS.
8.
Click the
Download
button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the battery (see
Battery
on page
37
).
5.
Remove the service cover (see
Optical drive
on page
38
).
Remove the memory module:
1.
Spread the retaining tabs
(1)
on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
44
Chapter 5
Removal and replacement procedures for Customer Self-Repair parts