Setting a MultiBoot Express prompt
..................................................................................
82
Entering MultiBoot Express preferences
...........................................................................
82
Appendix A
Troubleshooting and support
....................................................................................................
83
Troubleshooting
..................................................................................................................................
83
The computer is unable to start up
....................................................................................
83
The computer screen is blank
............................................................................................
83
Software is functioning abnormally
....................................................................................
84
The computer is on but not responding
.............................................................................
84
The computer is unusually warm
.......................................................................................
84
An external device is not working
......................................................................................
84
The wireless network connection is not working
................................................................
85
The optical disc tray does not open for removal of a CD or DVD
......................................
85
The computer does not detect the optical drive
.................................................................
86
A disc does not play
...........................................................................................................
86
A movie is not visible on an external display
.....................................................................
86
The process of burning a disc does not begin, or it stops before completion
....................
87
Contacting customer support
.............................................................................................................
87
Labels
.................................................................................................................................................
88
Appendix B
Cleaning your computer
.............................................................................................................
89
Cleaning products
..............................................................................................................................
89
Cleaning procedures
..........................................................................................................................
90
Cleaning the display
..........................................................................................................
90
Cleaning the sides and cover
............................................................................................
90
Cleaning the TouchPad and keyboard
..............................................................................
90
Appendix C
Specifications
..............................................................................................................................
91
Input power
.........................................................................................................................................
92
Operating environment
.......................................................................................................................
93
Appendix D
Electrostatic discharge
..............................................................................................................
94
Index
...................................................................................................................................................................
95
ix