HP Q1581A HP StorageWorks DAT USB Tape Drives User Guide (DW049-90902, Novembe - Page 66
Use HP Library & Tape Tools, see
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5. Use a new or known-good piece of media and see if it loads. If it does, the original cartridge is faulty and should be discarded. 6. Check if another DAT drive of the same model will accept the cartridge. If it does, the original drive may be faulty. Before calling customer service, please check that the tape drive is responding. Use HP Library & Tape Tools, see "HP Library & Tape Tools" on page 57. 66 Troubleshooting
![](/manual_guide/products/hewlettpackard-c5686c-hp-storageworks-dat-usb-tape-drives-user-guide-dw04990902-2009-1670766/66.png)
5.
Use a new or known-good piece of media and see if it loads. If it does, the original cartridge is
faulty and should be discarded.
6.
Check if another DAT drive of the same model will accept the cartridge. If it does, the original
drive may be faulty. Before calling customer service, please check that the tape drive is responding.
Use HP Library & Tape Tools, see “
HP Library & Tape Tools
” on page 57.
Troubleshooting
66