HP R837 User Guide - Page 42

The camera does not take a picture when I press the Shutter button. - not working

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Page 42 highlights

Chapter 9 The battery gauge goes up and down frequently. See Power indicators on page 49. I have to recharge the Lithium Ion battery frequently. ● See Extending battery life on page 48. ● A battery that is new or has not been charged recently must be recharged to reach full capacity. ● If you have not used the battery for two months or longer, recharge it. The Lithium Ion battery will not charge. ● Try charging it again after it has drained awhile. ● Use only the power adapter that came with your camera. ● If charging the battery in the HP quick recharger or the spare battery charging bay of an optional HP Photosmart dock does not work, replace the battery. It takes the camera a long time to turn on. Having a large number of files (over 300) stored on an optional memory card affects the time it takes for the camera to turn on. Transfer stored files to your computer, then format the memory card. The camera does not respond when I press a button. ● Turn on the camera. ● Most of the camera buttons do not respond when the camera is connected to a computer. ● Replace or recharge the battery. ● Reset the camera (see Resetting the camera on page 41). ● The memory card may be defective. Remove the memory card and test the camera; if the camera works, replace the memory card. ● Format the internal memory and/or the memory card (see Install and format an optional memory card on page 9). The camera does not take a picture when I press the Shutter button. ● Press the Shutter button all the way down. ● The memory card or internal memory may be full. Transfer images from the camera to your computer, then format the internal memory or the memory card (see Install and format an optional memory card on page 9). Or replace the card with a new one. ● The camera may be processing. Wait a few seconds for the camera to finish processing the last image before taking another picture. The Image Display is not working. ● The Image Display may have timed out. Press any camera button to wake up the camera. ● Reset the camera (see Resetting the camera on page 41). ● Replace or recharge the battery. 42

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The battery gauge goes up and down frequently.
See
Power indicators
on page 49
.
I have to recharge the Lithium Ion battery frequently.
●
See
Extending battery life
on page 48
.
●
A battery that is new or has not been charged recently must be recharged to reach
full capacity.
●
If you have not used the battery for two months or longer, recharge it.
The Lithium Ion battery will not charge.
●
Try charging it again after it has drained awhile.
●
Use only the power adapter that came with your camera.
●
If charging the battery in the HP quick recharger or the spare battery charging bay
of an optional HP Photosmart dock does not work, replace the battery.
It takes the camera a long time to turn on.
Having a large number of files (over 300) stored on an optional memory card affects the
time it takes for the camera to turn on. Transfer stored files to your computer, then format
the memory card.
The camera does not respond when I press a button.
●
Turn on the camera.
●
Most of the camera buttons do not respond when the camera is connected to a
computer.
●
Replace or recharge the battery.
●
Reset the camera (see
Resetting the camera
on page 41
).
●
The memory card may be defective. Remove the memory card and test the camera;
if the camera works, replace the memory card.
●
Format the internal memory and/or the memory card (see
Install and format an
optional memory card
on page 9
).
The camera does not take a picture when I press the Shutter button.
●
Press the
Shutter
button all the way down.
●
The memory card or internal memory may be full. Transfer images from the camera
to your computer, then format the internal memory or the memory card (see
Install
and format an optional memory card
on page 9
). Or replace the card with a new one.
●
The camera may be processing. Wait a few seconds for the camera to finish
processing the last image before taking another picture.
The Image Display is not working.
●
The Image Display may have timed out. Press any camera button to wake up the
camera.
●
Reset the camera (see
Resetting the camera
on page 41
).
●
Replace or recharge the battery.
Chapter 9
42