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HP Scanjet 4070 HP Scanjet 4070 Photosmart Scanner - User Manual - Page 27

Other phone support worldwide

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(continued) Saudi Arabia Slovakia South Africa Spain Sweden Switzerland Tunisia Turkey Ukraine United Arab Emirates United Kingdom Customer support 800 897 1444 (in-country toll-free) +421 2 50222444 086 000 1030 (RSA) +27-11 258 9301 (Outside RSA) 902 010 059 +46 (0) 77-120 4765 0848 672 672 (German, French, Italian - Peak time 0.08 CHF/Outside peak 0.04 CHF) +216 71 89 12 22 +90 216 579 71 71 +7 (380 44) 490 3520 800 4520 (in-country toll-free) +44 (0)870 010 4320 Other phone support worldwide HP Customer Support Center phone numbers and polices may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. Argentina Australia Brazil Canada Central America and the Caribbean Chile China Colombia Costa Rica +54 11 4778 8380 0 810 555 5520 +61 (3) 8877 8000 (or local (03) 8877 8000) (11) 3747 7799 (Grande São Paulo) 0800 157751 (Outside Grande São Paulo) 1 -800 -474 -6836 (905) -206 -4663 (from within local Mississauga calling area) +1 800 711 2884 800 360 999 +86 (21) 3881 4518 01 800 011 4726 0 800 011 0524 User's Manual 23

Section	Page
Contents	5
How to use the scanner	6
Scanner parts and accessories	6
Overview of the HP software	7
Front panel and accessories overview	7
Scanning overview	8
Scan pictures	9
Scan from the 4 x 6 inch (10 x 15 cm) photo holder	9
Scan pictures other than 4 x 6 inches (10 x 15 cm)	10
Scan multiple pictures with one scan	11
Scan slides and negatives	11
Tips for scanning slides and negatives	11
Scan slides	11
Scan negatives	12
Scan documents	13
Print copies	14
E-mail scanned pictures	14
E-mail a scanned picture with HP Instant Share	14
E-mail your scanned images as attachments	15
E-mail one or more scanned documents	15
Change settings	16
Care and maintenance	16
Troubleshooting	18
Frequently asked questions	18
How do I test my scanner hardware if I think there may be a problem?	18
How do I turn off the lamp?	18
How do I turn off the scanner?	18
How do I resolve issues with scanning documents or text?	19
Scanner installation or setup issues	19
Check your computer	19
Use administrative privileges	19
Use a valid folder	19
Check the cables	20
Scanner initialization and hardware issues	20
Reset the scanner	20
Test scanner hardware	21
Scanner has stopped working properly	21
Transparent materials adapter (TMA) issues	21
The transparent materials adapter does not work at all	21
No light or only dim light is visible in the transparent materials adapter	22
Additional troubleshooting information	22
Resolve issues with slides or negatives	22
The image cannot be enlarged	22
Incorrect colors print, or the image is too light or dark	22
The scanned image shows a colored tint, usually pink	22
Dots or streaks appear in the scanned image	23
The scanned images are dark	23
The scanned image is black even though the adapter light is on	23
Uninstall the software	23
Customer support	24
Accessibility website options	24
HP website	24
Support process	24
Phone support in the United States	25
Phone support in Europe, Middle East, and Africa	25
Other phone support worldwide	27
Product specifications and options	29
Scanner specifications	29