HP Scanjet 7000 User Guide 1

HP Scanjet 7000 Manual

Get HP Scanjet 7000 PDF manuals and user guides View all HP Scanjet 7000 manuals
Add to My Manuals
Save this manual to your list of manuals

HP Scanjet 7000 manual content summary:

  • HP Scanjet 7000 | User Guide 1 - Page 1
    ScanJet Enterprise Flow 5000 s4 and 7000 s3 User Guide 5000 s4 7000 s3 www.hp.com/go/sj5000s4 www.hp.com/go/sj7000s3
  • HP Scanjet 7000 | User Guide 1 - Page 2
  • HP Scanjet 7000 | User Guide 1 - Page 3
    HP ScanJet Enterprise Flow 5000 s4 and 7000 s3 User Guide
  • HP Scanjet 7000 | User Guide 1 - Page 4
    in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 10/2016 Trademark Credits Adobe®, Adobe Photoshop
  • HP Scanjet 7000 | User Guide 1 - Page 5
    7 Scanner software (Windows) ...8 HP Smart Document Scan Software 8 Main Window ...8 Scan Progress Window ...8 HP Scanner Tools Utility ...8 HP TWAIN ...9 ISIS ...9 WIA ...9 Sleep Mode and auto-off settings ...9 2 Use the scanner ...11 Load originals ...12 Document loading tips ...12 Supported
  • HP Scanjet 7000 | User Guide 1 - Page 6
    Enable or disable the scanner buttons 21 Use the scanning software (Windows) ...22 Work with scan profiles ...22 View scan profiles ...23 Create scan profiles ...23 Modify profiles ...23 Create scan profiles that use non-HP scanning software 24 Import and export TWAIN scan profiles 24 Import and
  • HP Scanjet 7000 | User Guide 1 - Page 7
    ...45 Basic troubleshooting tips ...46 Test the scanner ...47 Control-panel messages ...47 Scanner installation problems ...48 Check the cables ...48 Uninstall and then reinstall the HP ScanJet drivers and software 48 Power issues ...50 Check that the scanner has power ...50 Scanner will not turn
  • HP Scanjet 7000 | User Guide 1 - Page 8
    Additional troubleshooting ...59 Index ...61 vi ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 9
    . For current information, see www.hp.com/go/ sj5000s4 or www.hp.com/go/sj7000s3. HP's all-inclusive help for this product includes the following: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory information
  • HP Scanjet 7000 | User Guide 1 - Page 10
    components of the HP ScanJet Enterprise Flow 5000 s4 and 7000 s3. Front view 6 5 4 1 3 2 1 Document feeder latch 2 Control panel 3 Document output tray with extension 4 Separation Page (SP) switch ● When the button is in the unfolded position, the scanner is set to scan unfolded media
  • HP Scanjet 7000 | User Guide 1 - Page 11
    Back view 1 234 1 Slot for a cable-type security lock 2 Wi-Fi adapter port for Wi-Fi accessories 3 USB 3.0 interface port 4 Power supply input Serial number and product number location The serial and product numbers label is located on the rear cover. ENWW Product views 3
  • HP Scanjet 7000 | User Guide 1 - Page 12
    values or navigate menu items. Press the Duplex Scan button to initiate a two-sided scan. Press the Simplex Scan button to initiate a one-sided scan. Press the Cancel button to cancel a scan in progress. Press the Tools button to open the HP Scanner Tools Utility. Press the Power button to turn
  • HP Scanjet 7000 | User Guide 1 - Page 13
    : Two-sided documents scan in a single pass ● HP EveryPage with Ultrasonic multi-feed sensor: Detects when multiple pages feed through simultaneously Supported operating systems The scanner supports the following operating systems. Windows Windows 7 Windows 8 Windows 8.1 Windows 10 ENWW Product
  • HP Scanjet 7000 | User Guide 1 - Page 14
    Product dimensions 1 2 3 Model HP ScanJet Enterprise Flow 5000 s4 and 7000 s3 1. Height 190 mm (7.5 in) 2. Depth 198 mm (7.8 in) 3. Width 310 mm (12.2 in) Weight 3.8 kg (8.4 lb) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support for current information
  • HP Scanjet 7000 | User Guide 1 - Page 15
    Guide that came with the product. For additional instructions, go to HP support on the web. Go to www.hp.com/go/sj5000s4 or www.hp.com/go/sj7000s3 for HP's all-inclusive help for the product. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software
  • HP Scanjet 7000 | User Guide 1 - Page 16
    software (Windows) The scanner comes with a variety of Windows scanning software and drivers, including the following: ● HP Smart Document Scan Software ● HP Scanner Tools Utility ● HP TWAIN ● ISIS ● WIA HP Smart Document Scan Software HP Smart Document Scan Software guides you through the scanning
  • HP Scanjet 7000 | User Guide 1 - Page 17
    All Programs, select HP, select Scanjet, select 5000 s4 or 7000 s3, and then click Scanner Tools Utility. For more information, click the Help button at the bottom of the HP Scanner Tools Utility. HP TWAIN HP TWAIN provides a software interface between imaging/scanning hardware and TWAIN-compliant
  • HP Scanjet 7000 | User Guide 1 - Page 18
    10 Chapter 1 Product overview ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 19
    2 Use the scanner The following topics describe how to load and scan originals. ● Load originals ● Start a scan from the hardware ● Use the scanning software (Windows) ● Mobile scanning (wireless models only) ● Scanning tips ENWW 11
  • HP Scanjet 7000 | User Guide 1 - Page 20
    Supported paper sizes and types ● Load documents ● Load cards ● Load folded media Document loading tips ● The maximum capacity of the input tray is 80 sheets 51 to 3100 mm (2 to 122 in) 40 g/m2 (10.7 lb) to 413 g/m2 (110 lb) ● Scanning the following types of documents might result in paper jams or
  • HP Scanjet 7000 | User Guide 1 - Page 21
    the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might input tray. ● Clean the scan rollers if the rollers are visibly dirty or after scanning a document written with or written on with pencil
  • HP Scanjet 7000 | User Guide 1 - Page 22
    355.6 mm (8.5 x 14 in) U.S.-Executive: 184.2 x 266.7 mm (7.25 x 10.5 in) ISO A4: 210 x 297 mm (8.3 x 11.7 in) JIS B5: 182 x 257 mm (7.2 x 10.1 in) ISO B5: 176 x 250 mm (7 x 9.9 in) ISO A5: : 51 x 51 mm (2 x 2 in) ● Maximum: 216 x 3100 mm (8.5 x 122 in) Supported 14 Chapter 2 Use the scanner ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 23
    the tray extensions. For the output tray, slide the tray out from underneath the scanner, unfold the first extension, slide the second extension outward, and then rotate the small third tab 90 degrees. NOTE: For sheets longer than Letter or A4, such as Legal, leave the small tab folded. 2. Verify
  • HP Scanjet 7000 | User Guide 1 - Page 24
    the guides, which can restrict paper feeding. When scanning small originals such as checks, it is especially important that the paper guides fit snugly against the edges of the original yet not restrict paper feeding. 4. Rotate the stack 90 degrees and repeat. 16 Chapter 2 Use the scanner ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 25
    tap the top edge of the stack after you have placed it in the input tray. TIP: Avoid feeding a document with a leading edge that has been folded or frayed. 7. Verify that the paper guides are aligned with the edges of the stack. Load cards To load cards into the input tray, follow
  • HP Scanjet 7000 | User Guide 1 - Page 26
    : To ensure the best scan quality, load rigid or embossed cards in this orientation, and load only one at a time. 2. Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards. 3. Set the output tray small media guide. 18 Chapter 2 Use the scanner ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 27
    multipick error. Load folded media The scanner supports A3 merging by folding an A3 page into A4 size and then feeding the page through scanner using the scanning software on the computer. The scanning software can merge the two A4 scanned images into one A3 scanned image. When using the A3 merging
  • HP Scanjet 7000 | User Guide 1 - Page 28
    NOTE: Content that is located where the document is folded might appear missing or corrupted in the final merged A3 scanned image. 20 Chapter 2 Use the scanner ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 29
    this switch with folded paper might cause damage to the sheet. Enable or disable the scanner buttons You have the ability to enable and disable the control-panel scan buttons using the button settings feature in HP Smart Document Scan Software. NOTE: You must have administrative privileges on the
  • HP Scanjet 7000 | User Guide 1 - Page 30
    Use the scanning software (Windows) The following topics describe how to use the scanning software. ● Work with scan profiles ● Create scan profiles that use non-HP scanning software ● Scan to a picture ● Scan to a PDF ● Scan text for editing (OCR) ● Scan to email ● Scan to cloud ● Scan long or
  • HP Scanjet 7000 | User Guide 1 - Page 31
    scan profiles, open HP Smart Document Scan Software. Existing scan profiles will display in a list to the left. Create scan profiles To create a scan profile, follow these steps: 1. Open the HP Smart Document Scan Software scan profile, follow these steps: 1. Open the HP Smart Document Scan Software
  • HP Scanjet 7000 | User Guide 1 - Page 32
    that use non-HP scanning software If you have scanning software that you want to use with your scanner, you can create profiles that use your software. To create a scan profile that uses non-HP scan software, follow these steps: 1. Turn on the scanner and start the HP Scanner Tools Utility. 2. Click
  • HP Scanjet 7000 | User Guide 1 - Page 33
    and then select PDF (*.pdf) in the File type drop-down list. Click Scan. Scan text for editing (OCR) The HP scanner software uses optical character click Scan. Scan to cloud NOTE: To scan to the cloud, make sure that there is an Internet connection. ENWW Use the scanning software (Windows)
  • HP Scanjet 7000 | User Guide 1 - Page 34
    . The maximum resolution for an Extra Long document is 200 dpi. NOTE: Use the ISIS or TWAIN user interface to set the page size when scanning from non-HP applications. Some scanning and destination software might not support all of the page sizes that the scanner accepts. 26 Chapter 2 Use the
  • HP Scanjet 7000 | User Guide 1 - Page 35
    . NOTE: Use the ISIS or TWAIN user interface to control compression when scanning from non-HP software. Faster scanning with Fast B&W mode The scanner supports a fast black-and-white (B&W) mode which can be selected from HP Smart Document Scan Software. ENWW Use the scanning software (Windows) 27
  • HP Scanjet 7000 | User Guide 1 - Page 36
    1. Open the HP Smart Document Scan Software. 2. Select the Fast B&W to Image PDF profile. 3. Click Scan. Filter out color from a interface to filter out color when scanning from non-HP scanning software. Automatically detect page size By default, the scanner will automatically detect your page size
  • HP Scanjet 7000 | User Guide 1 - Page 37
    profile settings. Scan by using other scan software The following third-party applications are also supported by the scanner: ● Readiris Pro: OCR application. ● Cardiris: Business card application. ● PaperPort: Personal document management application. ENWW Use the scanning software (Windows) 29
  • HP Scanjet 7000 | User Guide 1 - Page 38
    ● Kofax VRS Pro (7000 s3 models only): Automatic image quality application. ● Third-party applications that support TWAIN, ISIS, and WIA. 30 Chapter 2 Use the scanner ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 39
    to an HP scanner from a tablet, smart phone, or other mobile device. For more information, go to www.hp.com/go/sj5000s4 or www.hp.com/go/sj7000s3. NOTE: Purchase the HP ScanJet Wireless Adapter 100 (L2761A) from HP.com in order to enable mobile scanning. Follow the installation guide to install
  • HP Scanjet 7000 | User Guide 1 - Page 40
    system requirements. To view minimum and recommended system requirements, see www.hp.com, and then search for the scanner model plus the word specifications. ● Saving a scanned image to a searchable format (for example, searchable PDF) takes more time than saving to an image format because the
  • HP Scanjet 7000 | User Guide 1 - Page 41
    3 Care and maintenance This section presents information about how to care for and maintain the scanner. For the latest maintenance information, see www.hp.com/go/sj5000s4 or www.hp.com/go/sj7000s3. ● Clean the product ● Replace parts ● Order parts and accessories ENWW 33
  • HP Scanjet 7000 | User Guide 1 - Page 42
    steps: 1. Press the Power button to turn off the scanner, and then disconnect the USB cable and power supply from the scanner. 2. Pull forward on the latch to open the document feeder hatch. 3. Clean the scanning strips with a soft, lint-free cloth that has been sprayed with a mild glass cleaner
  • HP Scanjet 7000 | User Guide 1 - Page 43
    button to turn on the scanner. The scanner is now ready to use. Clean the paper path If scanned images have streaks or scratches, use an HP paper path cleaning cloth to clean the paper path. NOTE: If you experience repeated document jams, clean the rollers. To clean the paper path, follow these
  • HP Scanjet 7000 | User Guide 1 - Page 44
    Clean the rollers Clean the rollers under the following conditions: ● The HP Scanner Tools Utility indicates that cleaning is needed. ● You experience repeated document jams. ● The document feeder does not pull pages through the paper path. ● The scanned images are elongated. ● You frequently scan
  • HP Scanjet 7000 | User Guide 1 - Page 45
    , and then forward to open the cover and expose the pickup rollers. 4. Using an HP paper path cleaning cloth or a clean, lint-free cloth moistened with isopropyl alcohol, wipe the pickup rollers. Wipe the rollers from the top down, rotating the rollers a full 360 degrees to ensure that you wipe the
  • HP Scanjet 7000 | User Guide 1 - Page 46
    5. Below the pickup rollers, wipe the rollers above and below the scanning strip. 6. Open the separation rollers cover, and then wipe the separation rollers. 38 Chapter 3 Care and maintenance ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 47
    for the feed rollers to dry before loading documents into the document feeder. 9. Press the Power button to turn on the scanner. 10. Update the scanner maintenance history. a. Launch the HP Scanner Tools Utility, and then click the Maintenance tab. b. Under Record Cleaning Rollers, click Record
  • HP Scanjet 7000 | User Guide 1 - Page 48
    scans. Parts might need to be replaced when indicated by the HP Scanner Tools Utility, or if the scanner is not working correctly. The roller replacement kit includes the following replacement parts: ● Pickup roller module ● Separation rollers The replacement kit also includes detailed instructions
  • HP Scanjet 7000 | User Guide 1 - Page 49
    right corner of the pickup roller cover, and then forward to open the cover and expose the pickup rollers. 4. Remove and replace the rollers as described in the instructions that were included with the replacement kit. Replace the separation rollers 1. Release the separation roller cover tab. ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 50
    Remove and replace the rollers as described in the instructions included with the replacement kit. 3. Use both hands to close the document feeder hatch. 4. Press the Power button to turn on the scanner: 5. Update the scanner maintenance history. a. Open the HP Scanner Tools Utility. b. Under Record
  • HP Scanjet 7000 | User Guide 1 - Page 51
    Order parts and accessories To order maintenance parts for the scanner, see the HP scanner parts website at www.hp.com/buy/parts. Item Roller replacement kit Description Replacement pickup and separation rollers for the HP ScanJet Enterprise Flow 5000 s4 and 7000 s3 Part number L2755-60001 ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 52
    44 Chapter 3 Care and maintenance ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 53
    problems with the scanner. For additional troubleshooting, see the Help for the HP scanning program being used. ● Basic troubleshooting tips ● Control-panel messages ● Scanner installation problems ● Power issues ● Paper jams ● Paper feed issues ● Image quality problems ● Scanner operation problems
  • HP Scanjet 7000 | User Guide 1 - Page 54
    the application again. - If problems continue, it is possible that the HP scanning software, firmware, or associated drivers are out of date or have become corrupted. Go to www.hp.com/support to locate software, firmware, and driver updates for the scanner. ● If the scanner is connected to the
  • HP Scanjet 7000 | User Guide 1 - Page 55
    If problems continue, it is possible that the HP scanning software, firmware, or associated drivers are out of date or have become corrupted. See www.hp.com/go/sj5000s4 or www.hp.com/go/sj7000s3 to locate software, firmware, and driver updates for the scanner. Test the scanner Follow this procedure
  • HP Scanjet 7000 | User Guide 1 - Page 56
    Windows 7, Windows 8, Windows 8.1, and Windows 10 use the Programs and Features tool) to uninstall the following applications: ● HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 ● HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 ISIS Driver ● HP ScanJetPlugin ● HP Smart Document Scan Software 3. Restart
  • HP Scanjet 7000 | User Guide 1 - Page 57
    and drivers should install automatically. ● If the drivers and tools do not install automatically, install them from the HP scanning software CD. 5. Reconnect the USB cable and power cable to the scanner, and then press the Power button to turn on the scanner. ENWW Scanner installation problems 49
  • HP Scanjet 7000 | User Guide 1 - Page 58
    supply might be defective. Go to www.hp.com/go/sj5000s4 or www.hp.com/go/sj7000s3 for assistance. The scanner has paused or shut down If the scanner stops scanning, follow these steps. After each step, start a scan to see if the scanner is working. If the problem persists, proceed with the next step
  • HP Scanjet 7000 | User Guide 1 - Page 59
    the Power button to turn on the scanner. Reinstall the HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 software and drivers. ● Reinstall the applications using the HP scanning software CD that came with your scanner. Scanner keeps turning off By default, the scanner will enter Sleep Mode prior to 15
  • HP Scanjet 7000 | User Guide 1 - Page 60
    input tray and scan again. An item loaded in the scanner jams repeatedly ● The item might not meet the guidelines for acceptable originals. ● The item might have something on it, such as staples or self-adhesive notes on the original that must be removed. ● Make sure the paper guides touch the edges
  • HP Scanjet 7000 | User Guide 1 - Page 61
    roller door and document feeder hatch are closed. ● If the pages look skewed as they feed into the scanner paper path, check the resulting scanned images in the software to ensure that they are not skewed. ● The pages might not be placed correctly. Straighten the pages and adjust the paper guides
  • HP Scanjet 7000 | User Guide 1 - Page 62
    inside the document feeder and cause artifacts in scanned images. Clean the scanning strips with a soft, lint-free cloth that has been sprayed with a mild glass cleaner. Scanned images are not straight ● Verify that the paper guides are centered on the scanner and set to an appropriate width for the
  • HP Scanjet 7000 | User Guide 1 - Page 63
    connecting each additional device. Disconnect any USB devices that prevent the scanner from working. ● If the scanner does not work, uninstall and then reinstall the HP ScanJet drivers and software. Buttons are not working properly If the buttons are not working properly, complete the following
  • HP Scanjet 7000 | User Guide 1 - Page 64
    . If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. Scanning performance issues Scanner does not scan immediately Make sure that the document feeder hatch is closed, and that the scanner is turned on. Scanner is scanning items very slowly When scanning to edit
  • HP Scanjet 7000 | User Guide 1 - Page 65
    following scan shortcuts support OCR: ○ Save as PDF ○ Email as PDF ○ Save as Editable Text (OCR) ○ Send to Cloud - Select one of the following OCR-based, output-file types from the File Type drop-down box: ○ Text (*.txt) ○ Rich Text (*.rtf) ○ Searchable PDF (*pdf) ENWW Scanner operation problems
  • HP Scanjet 7000 | User Guide 1 - Page 66
    the scan itself. Make sure that the original has good image quality. - Colored backgrounds can cause images in the foreground to blend too much. ● If the scanner strips are dirty, the scan file does not have optimum clarity. Make sure that the scanner strips are clean. 58 Chapter 4 Solve problems
  • HP Scanjet 7000 | User Guide 1 - Page 67
    Additional troubleshooting Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities, drivers, and electronic information Order additional HP service or
  • HP Scanjet 7000 | User Guide 1 - Page 68
    60 Chapter 4 Solve problems ENWW
  • HP Scanjet 7000 | User Guide 1 - Page 69
    long-page support 26 multi-feed detection 27 scan profiles 22 feeding problems 52 fragile items, scanning 32 fuzzy images 54 H hardware compression 27 HP Customer Care 59 HP paper path cleaning cloth 35 HP Scanner Tools Utility uses for 8 HP Smart Document Scan Software about 8 HP TWAIN 9 I import
  • HP Scanjet 7000 | User Guide 1 - Page 70
    40 rollers clean 36 S scan cards 17 feeding problems 52 files too large 57 fragile items 32 originals 15 scan profiles 22 import from and export to ISIS 24 import from and export to TWAIN- compliant software 24 scan speed 27 scan to cloud 25 scanner hardware compression 27 scanner software Windows
  • HP Scanjet 7000 | User Guide 1 - Page 71
    U uninstall and reinstall software 48, 50 USB cable troubleshoot 48 W websites customer support 59 order supplies 43 replacement parts 40 white scans troubleshoot 54 Windows software 8 ENWW Index 63
  • HP Scanjet 7000 | User Guide 1 - Page 72
    64 Index ENWW
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
User Guide
ScanJet Enterprise Flow 5000 s4 and
7000 s3
www.hp.com/go/sj5000s4
www.hp.com/go/sj7000s3
7000 s3
5000 s4