HP Scanjet 7000 User Guide 1 - Page 7

4 Solve problems ...45 Basic troubleshooting tips ...46 Test the scanner ...47 Control-panel messages ...47 Scanner installation problems ...48 Check the cables ...48 Uninstall and then reinstall the HP ScanJet drivers and software 48 Power issues ...50 Check that the scanner has power ...50 Scanner will not turn on ...50 The scanner has paused or shut down 50 Scanner keeps turning off ...51 Paper jams ...52 Clear jams from the document feeder 52 An item loaded in the scanner jams repeatedly 52 Paper feed issues ...53 Paper jamming, skewing, misfeeds, or multiple-page feeds 53 Paper does not feed from the scanner 53 Image quality problems ...54 Vertical white or colored stripes appear on the printed page 54 Scanned images are not straight ...54 The scanned images have streaks or scratches 54 Scanned image is fuzzy ...54 The scan is completely black or completely white 54 The bottom of the scanned image is cut off 54 The image cannot be enlarged ...54 Scanner operation problems ...55 Connection issues ...55 Check the USB connection 55 Buttons are not working properly ...55 LCD issues ...56 The LCD is having display issues 56 The scanner buttons are not working as expected 56 Scanning performance issues ...56 Scanner does not scan immediately 56 Scanner is scanning items very slowly 56 Scanner scans only one side of a two-sided page 56 Scanned pages are missing at the scan destination 56 Scanned pages are out of order at the scan destination 57 Scan files are too large 57 Issues with text recognition (OCR) ...57 ENWW v