HP Scanjet 7000 User Guide 1 - Page 59

Scanner keeps turning off, Programs and Features

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c. If power is available to the power outlet or surge protector but the Power LED is still not on, unplug the power cable from the power source, wait 30 seconds, and then plug it back in. d. If the issue is not fixed, the power supply might be defective. Go to www.hp.com/go/sj5000s4 or www.hp.com/go/sj7000s3 for assistance. 3. Restart your computer. 4. On the computer, open Control Panel and use the Add/Remove tool (in Vista, Windows 7, and Windows 8, the Programs and Features tool) to uninstall the following applications: ● HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 ● HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 ISIS Driver ● HP ScanJetPlugin ● HP Smart Document Scan Software 5. Reinstall the applications by doing one of the following. ● Reconnect the USB cable and power supply to the scanner, and then press the Power button to turn on the scanner. Reinstall the HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 software and drivers. ● Reinstall the applications using the HP scanning software CD that came with your scanner. Scanner keeps turning off By default, the scanner will enter Sleep Mode prior to 15 minutes of inactivity, and will turn off automatically after two hours of inactivity to conserve power. To change the defaults, complete these steps: 1. Launch the HP Scanner Tools Utility. 2. Click the Settings tab, and then select the appropriate Sleep Mode and Auto-Off settings. ● To specify the period of inactivity after which the scanner goes into Sleep Mode, select 15 minutes or 59 minutes from the Sleep: Put the scanner to sleep after: drop-down list. ● To specify the period of inactivity after which the scanner automatically turns off, select the appropriate value (1 hour, 2 hours, 4 hours, or 8 hours) from the Auto-Off: Turn off the scanner after: drop-down list. ENWW Power issues 51

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c.
If power is available to the power outlet or surge protector but the Power LED is still not on,
unplug the power cable from the power source, wait 30 seconds, and then plug it back in.
d.
If the issue is not fixed, the power supply might be defective. Go to
www.hp.com/
go/sj5000s4
or
www.hp.com/
go/sj7000s3
for assistance.
3.
Restart your computer.
4.
On the computer, open Control Panel and use the
Add/Remove
tool (in Vista, Windows 7, and Windows
8, the
Programs and Features
tool) to uninstall the following applications:
●
HP ScanJet Enterprise Flow 5000 s4 or 7000 s3
●
HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 ISIS Driver
●
HP ScanJetPlugin
●
HP Smart Document Scan Software
5.
Reinstall the applications by doing one of the following.
●
Reconnect the USB cable and power supply to the scanner, and then press the Power
button to
turn on the scanner. Reinstall the HP ScanJet Enterprise Flow 5000 s4 or 7000 s3 software and
drivers.
●
Reinstall the applications using the HP scanning software CD that came with your scanner.
Scanner keeps turning off
By default, the scanner will enter Sleep Mode prior to 15 minutes of inactivity, and will turn off automatically
after two hours of inactivity to conserve power.
To change the defaults, complete these steps:
1.
Launch the HP Scanner Tools Utility.
2.
Click the
Settings
tab, and then select the appropriate Sleep Mode and Auto-Off settings.
●
To specify the period of inactivity after which the scanner goes into Sleep Mode, select
15 minutes
or
59 minutes
from the
Sleep: Put the scanner to sleep after:
drop-down list.
●
To specify the period of inactivity after which the scanner automatically turns off, select the
appropriate value (
1 hour
,
2 hours
,
4 hours
, or
8 hours
) from the
Auto-Off: Turn off the scanner
after:
drop-down list.
ENWW
Power issues
51