HP Spectre 13-ae000 Maintenance and Service Guide - Page 71

Backing up, restoring, and recovering, Creating recovery media and backups

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9 Backing up, restoring, and recovering This chapter provides information about the following processes. The information in the chapter is standard procedure for most products. ● Creating recovery media and backups ● Restoring and recovering your system For additional information, refer to the HP Support Assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70% charged before you start the recovery process. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning any recovery process. Creating recovery media and backups The following methods of creating recovery media and backups are available on select products only. Choose the available method according to your computer model. ● Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For information on creating recovery media, see Using HP Recovery media (select products only) on page 63. For information on the recovery options that are available using the recovery media, see Using Windows tools on page 64. ● Use Windows tools to create system restore points and create backups of personal information. See Using Windows tools on page 64. NOTE: If storage is 32 GB or less, Microsoft System Restore is disabled by default. ● On select products, use the HP Cloud Recovery Download Tool to create a bootable USB flash drive for your HP recovery media. For more information, see Using the HP Cloud Recovery Download Tool (select products only) on page 65. Using HP Recovery media (select products only) If possible, check for the presence of the Recovery partition and the Windows partition. Right-click the Start button, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. You can find contact information on the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. ● If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery Manager to create recovery media after you successfully set up the computer. HP Recovery media can be Creating recovery media and backups 63

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9
Backing up, restoring, and recovering
This chapter provides information about the following processes. The information in the chapter is standard
procedure for most products.
●
Creating recovery media and backups
●
Restoring and recovering your system
For additional information, refer to the HP Support Assistant app.
▲
Type
support
in the taskbar search box, and then select the
HP Support Assistant
app.
‒
or –
Select the question mark icon in the taskbar.
IMPORTANT:
If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70%
charged before you start the recovery process.
IMPORTANT:
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Creating recovery media and backups
The following methods of creating recovery media and backups are available on select products only. Choose
the available method according to your computer model.
●
Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This
step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall
the original operating system in cases where the hard drive is corrupted or has been replaced. For
information on creating recovery media, see
Using HP Recovery media (select products only)
on page
63
.
For information on the recovery options that are available using the recovery media, see
Using Windows
tools
on page
64
.
●
Use Windows tools to create system restore points and create backups of personal information. See
Using
Windows tools
on page
64
.
NOTE:
If storage is 32 GB or less, Microsoft System Restore is disabled by default.
●
On select products, use the HP Cloud Recovery Download Tool to create a bootable USB
flash
drive for your
HP recovery media. For more information, see
Using the HP Cloud Recovery Download Tool (select
products only)
on page
65
.
Using HP Recovery media (select products only)
If possible, check for the presence of the Recovery partition and the Windows partition. Right-click the
Start
button, select
File Explorer
, and then select
This PC
.
●
If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery
media for your system from support. You can
find
contact information on the HP website. Go to
support
, select your country or region, and follow the on-screen instructions.
●
If your computer does list the Recovery partition and the Windows partition, you can use HP Recovery
Manager to create recovery media after you successfully set up the computer. HP Recovery media can be
Creating recovery media and backups
63