HP StorageWorks 8/20q HP StorageWorks 8/20q Fibre Channel Switch command line - Page 95
Call Home configuration, Call Home concepts, Call Home requirements
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11 Call Home configuration NOTE: The 8/20q Fibre Channel Switch Call Home service provides an e-mail notification capability for the switch. This service has no relationship with the HP Call Home feature, which notifies HP services. This section describes the following topics: • Call Home concepts, page 95 • Configuring the Call Home service, page 98 • Managing the Call Home database, page 99 • Testing a Call Home profile, page 104 • Changing Simple Mail Transfer Protocol servers, page 104 • Clearing the Call Home message queue, page 104 • Resetting the Call Home database, page 104 Call Home concepts The Call Home service improves fabric availability by notifying administrators by e-mail of events that affect switch operation. The Call Home service is active by default and is controlled by the set setup services command. To display the Call Home service status, enter the show setup services command. Call Home requirements In addition to enabling the Call Home service, you must also do the following to ensure that e-mail messages can be sent: • Configure the Call Home service. The Call Home service configuration consists of primary and secondary Simple Mail Transfer Protocol (SMTP) server specifications and contact information. You must enable and specify an address and service port for at least one SMTP server. See "Configuring the Call Home service" on page 98. • Configure the Call Home database. The Call Home database allows up to 25 Call Home profiles. Each profile defines the following: • Event severity levels (Alarm, Critical, Warn) that will initiate an e-mail message • E-mail message format and subject • E-mail recipients Having multiple profiles makes it possible to notify different audiences based on any combination of event severity, message format (short or full), or message length. You configure profiles using the profile command in a Callhome Edit session. See "Managing the Call Home database" on page 99. • Ensure that each switch that is to support Call Home e-mail notification has its own Ethernet connection. To test your Call Home service and database configurations, enter the callhome test command. See "Testing a Call Home profile" on page 104. 8/20q Fibre Channel Switch command line interface guide 95
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