HP T1120ps HP Designjet T1120 Printer Series User's Guide: English - Page 183
Printhead status messages, Missing, Test printhead separately, Reseat, Replace, Replacement incomplete
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Ink system issues Printhead status messages These are the possible printhead status messages: ● OK: the printhead is working normally, with no known problems ● Missing: there is no printhead present or it is not correctly installed in the printer. ● Test printhead separately: you are recommended to test the printheads individually to find the failing printhead. Remove all the printheads and insert them alone one by one, closing the latch and the carriage cover after every insertion. The front-panel display indicates the failing one showing the reseat or replace message. ● Reseat: you are recommended to remove the printhead and then reinsert it. If that fails, clean the electrical connections, see The front-panel display recommends reseating or replacing a printhead on page 169. If that fails, replace the printhead with a new printhead, see Remove a printhead on page 118 and Insert a printhead on page 121. ● Replace: the printhead is failing. Replace the printhead with a working printhead, see Remove a printhead on page 118 and Insert a printhead on page 121. ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: the printhead is not a suitable type for use in printing. 174 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW