HP Z840 User Guide - Page 48

IMPORTANT:

Recovery through HP Recovery Manager should be used as a

final

attempt to correct

workstation issues.

●

HP Recovery media must be used if the workstation hard drive fails. If you have not already created

recovery media, see

Creating HP Recovery media (select products only)

on page

37

.

●

To use the Factory Reset option (select products only), you must use HP Recovery media. If you have not

already created recovery media, see

Creating HP Recovery media (select products only)

on page

37

.

●

If your workstation does not allow the creation of HP Recovery media or if the HP Recovery media does

not work, you can obtain recovery media for your system from support. See the

Worldwide Telephone

Numbers

booklet included with the workstation. You can also

find

contact information from the HP

website. Go to

http://www.hp.com/

support

, select your country or region, and follow the on-screen

instructions.

IMPORTANT:

HP Recovery Manager does not automatically provide backups of your personal data. Before

beginning recovery, back up any personal data you want to retain.

Using HP Recovery media, you can choose from one of the following recovery options:

NOTE:

Only the options available for your workstation display when you start the recovery process.

●

System Recovery—Reinstalls the original operating system, and then

configures

the settings for the

programs that were installed at the factory.

●

Factory Reset—Restores the workstation to its original factory state by deleting all information from

the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software

that was installed at the factory.

The HP Recovery partition (select products only) allows System Recovery only.

Using the HP Recovery partition (select products only)

The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a

recovery USB

flash

drive. This type of recovery can be used only if the hard drive is still working.

To start HP Recovery Manager from the HP Recovery partition:

1.

Type

recovery

in the taskbar search box, select

Recovery Manager

, and then select

HP Recovery

Environment

.

- or -

Press

f11

while the workstation boots, or press and hold

f11

as you press the power button.

2.

Select

Troubleshoot

from the boot options menu.

3.

Select

Recovery Manager

, select

System Recovery

, and then follow the on-screen instructions.

Using HP Recovery media to recover

You can use HP Recovery media to recover the original system. This method can be used if your system does

not have an HP Recovery partition or if the hard drive is not working properly.

1.

If possible, back up all personal

files.

2.

Insert the HP Recovery media, and then restart the workstation.

NOTE:

If the workstation does not automatically restart in HP Recovery Manager, change the

workstation boot order. See

Changing the workstation boot order

on page

41

.

3.

Follow the on-screen instructions.

40

Chapter 6

Setting up, backing up, restoring, and recovering Windows 10

Section	Page
Locating HP resources	9
Product information	9
Product support	10
Product documentation	11
Product diagnostics	11
Product updates	12
Workstation features	13
HP Z440 Workstation components	13
HP Z440 Workstation front panel components	13
HP Z440 Workstation rear panel components	14
HP Z640 Workstation components	15
HP Z640 Workstation front panel components	15
HP Z640 Workstation rear panel components	16
HP Z840 Workstation components	17
HP Z840 Workstation front panel components	17
HP Z840 Workstation rear panel components	18
Product specifications	19
Workstation weights and dimensions	19
Environmental specifications	19
Setting up the workstation	20
Ensuring proper ventilation	20
Setup procedures	21
Adding monitors	22
Planning for additional monitors	22
Finding supported graphics cards	23
Matching graphics cards to monitor connectors	24
Identifying monitor connection requirements	24
Connecting and configuring monitors	25
Using a third-party graphics configuration utility	26
Customizing the monitor display (Windows)	26
Installing optional components	26
Security	26
Product recycling	27
Setting up, backing up, restoring, and recovering Windows 7	28
Setting up the Windows 7 operating system	28
Installing or upgrading device drivers	28
Transferring files and settings	29
Backing up, restoring, and recovering Windows 7	29
Backing up your information	30
System Restore	30
System Recovery	31
System Recovery from a recovery partition image	31
Using HP Recovery Disc operating system discs	31
Setting up, backing up, restoring, and recovering Windows 8	33
Supplementary information	33
Setting up the Windows 8 operating system	33
Downloading Windows 8 updates	34
Backing up, restoring, and recovering Windows 8	34
Backing up your information	34
Creating recovery media and backups	36
Restoring and recovering using Windows 8 tools	36
Using Windows 8 Refresh	37
Using Windows 8 Reset	38
Recovery using the Windows 8 recovery USB flash drive	39
Recovery using Windows 8 restore media	40
Setting up, backing up, restoring, and recovering Windows 10	41
Activating and customizing the software	41
Initial Windows operating system setup	41
Customizing the monitor display	41
Turning off the workstation	41
Finding more information	42
If you encounter issues	42
Performing basic troubleshooting	42
Visual inspection: No boot, no power, no video	42
Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes	43
Before you call for technical support	43
Backing up, restoring, and recovering in Windows 10	44
Creating recovery media and backups	45
Creating HP Recovery media (select products only)	45
Using Windows tools	47
Restore and recovery	47
Recovering using HP Recovery Manager	47
What you need to know before you get started	47
Using the HP Recovery partition (select products only)	48
Using HP Recovery media to recover	48
Changing the workstation boot order	49
Removing the HP Recovery partition (select products only)	49
Setting up and restoring Linux	50
HP Installer Kit for Linux (HPIKL)	51
Setting up Red Hat Enterprise Linux	51
HPIKL driver disc	52
Installing with the HP Red Hat Linux driver disc	52
Setting up SUSE Linux Enterprise Desktop (SLED)	53
Setting up preloaded SLED	53
Installing SLED with the DVD Installer Kit	53
Restoring SLED (preloaded systems only)	54
Setting up Ubuntu	54
Setting up preloaded Ubuntu	54
Using the HP Installer Kit Driver Disk	54
Restoring Ubuntu (preloaded systems only)	55
Create a restore disk or drive key	55
Use the F11 function key during system boot	55
Intercept the boot loader and choose the restore option	55
Proprietary graphics drivers	55
Updating the workstation	57
Updating the workstation after first boot	57
Updating the BIOS	57
Determining the current BIOS version	57
Upgrading BIOS	58
Upgrading device drivers	58
Using HP PC Hardware Diagnostics (UEFI)	59
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	59
Using Remote HP PC Hardware Diagnostics (UEFI) settings	60
Customizing Remote HP PC Hardware Diagnostics (UEFI) settings	60
Diagnostics and minor troubleshooting	61
Calling support	61
Locating ID labels	62
Locating warranty information	62
HP troubleshooting resources and tools	62
Online support	62
HP Support Center	63
HP Chat Support	63
Customer Advisories, Customer and Security Bulletins, and Customer Notices	63
Product Change Notifications	63
Helpful hints	64
At startup	64
During operation	64
Customer Self Repair	65
More troubleshooting options	65
Routine care	66
General cleaning safety precautions	66
Recommended cleaning products	66
Cleaning the chassis	67
Cleaning the keyboard	67
Cleaning the monitor	67
Cleaning the mouse	68
Accessibility	69
Supported assistive technologies	69
Contacting support	69

HP Z840 User Guide - Page 48

Using the HP Recovery partition (select products only), Using HP Recovery media to recover

Page 48 highlights