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HP Z840 Maintenance and Service Guide - Page 128

HP Z840 Workstations

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HP Z840 Workstations Designator E1/JP1 E3/JP3 E14 E15/JP15 E49/JP49 E72 E73 J9 J11 J31 J41 J42 J43 J44 J45 J66 J78 J81 P1 P2 P3 P4 P5 P23 P26 P27 P54 P60 P61 P62 P63 P64 P65 Name on board ME/AMT Flash Override [no label] BB ROM BBR PSWD TBT1 [no label] RJ-45 RJ-45 J31 SLOT1-PCIe3 x4 J41 SLOT2-PCIe3 x16 J42 SLOT3-PCIe3 x8 J43 SLOT4-PCIe3 x16 J44 SLOT6-PCIe3 x16 J45 SLOT7-PCIe2 x1 PS2 AUDIO Rear USB2 MAIN POWER CPU0 +MEM PWR CPU0 +MEM PWR CPU1 +MEM PWR FRONT UI FRONT AUDIO FRONT USB3 INT USB3 SERIAL SATA0 SATA1 sSATA0 sSATA1 sSATA2 sSATA3 118 Appendix C System board designators Component BIOS ME/AMT Flash Override Header Override Option for Slot 5 ROM Bootblock Header Boot Block Recovery Password Clear Jumper Thunderbolt Header Thunderbolt Header RJ-45 RJ-45 PCI Express Gen 3 x4 Slot, Open Ended PCI Express Gen 3 x16 Graphics Slot PCI Express Gen 3 x8 Slot, Open Ended PCI Express Gen 3 x16 Graphics Slot PCI Express Gen 3 x16 Graphics Slot PCI Express Gen 2 x1 Slot, Open Ended Stacked Keyboard/Mouse Stacked Dual Audio Stacked Dual USB 2.0 Main Power Connector CPU0 and Memory Power Connector CPU0 and Memory Power Connector CPU1 and Memory Power Connector Front Power Button/LED/Speaker Header Front Audio Front USB 3.0 Header Internal USB 3.0 Header Serial Port AHCI SATA0 Connector AHCI SATA1 Connector sSATA Connector sSATA Connector sSATA Connector sSATA Connector

Section	Page
Hardware overview	11
HP Z440 Workstation components	11
HP Z440 Workstation front panel components	12
HP Z440 Workstation rear panel components	13
HP Z440 Workstation chassis components	14
HP Z440 Workstation system board components	15
HP Z440 Workstation system board architecture	16
HP Z440 Workstation specifications	16
HP Z640 Workstation components	18
HP Z640 Workstation front panel components	18
HP Z640 Workstation rear panel components	19
HP Z640 Workstation chassis components	20
HP Z640 Workstation system board components	21
HP Z640 Workstation system board architecture	22
HP Z640 Workstation system board riser architecture	23
HP Z640 Workstation specifications	23
HP Z840 Workstation components	25
HP Z840 Workstation front panel components	25
HP Z840 Workstation rear panel components	26
HP Z840 Workstation chassis components	27
HP Z840 Workstation system board components	28
HP Z840 Workstation system board architecture	29
HP Z840 Workstation specifications	30
Environmental specifications	31
Ensuring proper ventilation	32
System management	33
Power management features	33
ERP compliance mode	33
Hyper-Threading Technology (HTT)	34
SATA Power Management	34
Intel Turbo Boost Technology	34
BIOS ROM	34
Computer Setup (F10) Utility	35
Computer Setup (F10) Utility functions	35
Accessing Computer Setup (F10) Utility	36
Computer Setup (F10) Utility menu	37
Desktop management	42
Initial computer configuration and deployment	43
Installing a remote system	43
Copying a setup configuration to another computer	43
Updating and managing software	44
LANDesk Software	44
HP Driver Pack	44
HP SoftPaq Download Manager	44
HP System Software Manager	45
ROM Flash	45
Remote ROM Flash	45
HPQFlash	45
FailSafe Boot Block	45
Recovering the computer from Boot Block Recovery mode	46
Workstation security	46
Asset tracking	46
SATA hard drive security	47
DriveLock applications	47
Using DriveLock	48
Enabling DriveLock	48
Password security	49
Establishing a setup password using Computer Setup (F10) Utility	49
Establishing a power-on password using computer setup	49
Entering a power-on password	50
Entering a setup password	50
Changing a power-on or setup password	50
Deleting a power-on or setup password	51
National keyboard delimiter characters	52
Clearing passwords	52
Chassis security	52
Smart Cover Sensor	52
Setting the protection level	53
Cable lock (optional)	53
Fault notification and recovery	53
ECC fault prediction	53
Thermal sensors	53
Dual-state power button	53
Changing the power button configuration (Windows only)	54
Component replacement information and guidelines	55
Warnings and cautions	55
Service considerations	56
Tools and software requirements	56
Electrostatic discharge (ESD) information	56
Product recycling	58
Component replacement guidelines	58
Battery	58
Cable management	59
Processor and processor heatsink	60
Expansion slots	61
Card configuration restrictions for power supplies	61
Choosing an expansion card slot	61
HP Z440 Workstation slot identification and description	62
HP Z440 Workstation installation sequence recommendations	63
HP Z640 Workstation slot identification and description	64
HP Z640 Workstation installation sequence recommendations	64
HP Z840 Workstation slot identification and description	66
HP Z840 Workstation installation sequence recommendations	67
Hard drives and optical drives	69
Handling hard drives	69
Removal and replacement tips	69
Drive installation and cabling scenarios	69
HP Z440 Workstations — Intel AHCI SATA controller guidelines	70
HP Z440 Workstations — LSI 9217-4i4e RAID controller guidelines	71
HP Z640 Workstations — Intel AHCI SATA controller guidelines	72
HP Z640 Workstations — LSI 9217-4i4e RAID controller guidelines	73
HP Z840 Workstation cabling guidelines	74
Memory	75
Supported DIMM configurations	75
BIOS errors and warnings	75
DIMM installation guidelines	75
HP Z440 Workstation DIMM installation order	76
HP Z640 Workstation DIMM installation order	77
HP Z840 Workstation DIMM installation order	78
Power supply	79
Power supply specifications	79
HP Z440 power supply specifications	79
HP Z640 power supply specifications	80
HP Z840 power supply specifications	81
Power consumption and heat dissipation	82
Resetting the power supply	82
System board	82
System cabling	83
HP Z440 Workstation system cabling	83
HP Z640 Workstation system cabling	84
HP Z840 Workstation system cabling	85
Diagnostics and troubleshooting	86
Calling support	86
Locating ID labels	87
Locating warranty information	87
Diagnosis guidelines	88
Diagnosis at startup	88
Diagnosis during operation	88
Troubleshooting checklist	88
HP troubleshooting resources and tools	89
Online support	89
Troubleshooting a problem	89
Instant Support and Active Chat	89
Customer Advisories, Customer and Security Bulletins, and Customer Notices	90
Product Change Notifications	90
Helpful hints	90
At startup	90
During operation	91
Customer Self-Repair program	91
Troubleshooting scenarios and solutions	92
Solving minor problems	92
Solving hard drive problems	94
Solving display problems	95
Solving audio problems	97
Solving printer problems	98
Solving power supply problems	98
Testing power supply	98
Diagnostic codes and errors	100
Diagnostic LED and audible (beep) codes	100
LED color definitions	102
POST error messages	102
Using HP PC Hardware Diagnostics (UEFI)	107
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	107
Additional BIOS crisis recovery tool	108
Using Remote HP PC Hardware Diagnostics (UEFI) settings	108
Customizing Remote HP PC Hardware Diagnostics (UEFI) settings	108
Configuring password security and resetting CMOS	109
Preparing to configure passwords	109
Resetting the password jumper	110
Clearing and resetting the CMOS	111
Using the CMOS button to reset CMOS	111
Using Computer Setup (F10) Utility to reset CMOS	112
Linux technical notes	113
System RAM	113
Audio	113
Network cards	114
Hyper-Threading Technology	114
NVIDIA Graphics Workstations	114
AMD Graphics Workstations	115
Configuring RAID devices	116
RAID hard drive maximum and associated storage controller options	116
Supported RAID configurations	117
Configuring Intel SATA RAID	118
Configuring system BIOS	118
Configuring RAID with the Intel utility	119
Configuring RAID on an LSI 2308 or LSI 9217-4i4e controller	120
RAID 0 configuration	120
RAID 1 configuration	121
RAID 1E/10 configuration	122
Configuring RAID on an LSI 9270-8i MegaRAID controller	123
RAID 0	123
Software RAID solution	124
Software RAID considerations	124
Performance considerations	124
Configuring software RAID	125
System board designators	126
HP Z440 and Z640 Workstation system board designators	126
HP Z840 Workstations	128
Statement of Volatility	131
Z440 Workstation	131
Z640 Workstation	131
Z840 Workstation	132

Match case Limit results 1 per page

HP Z840 Workstations

Designator

Name on board

Component

E1/JP1

ME/AMT Flash Override

BIOS ME/AMT Flash Override Header

E3/JP3

[no label]

Override Option for Slot 5

E14

BB ROM

ROM Bootblock Header

E15/JP15

BBR

Boot Block Recovery

E49/JP49

PSWD

Password Clear Jumper

E72

TBT1

Thunderbolt Header

E73

[no label]

Thunderbolt Header

RJ-45

J11

RJ-45

J31

J31 SLOT1-PCIe3 x4

PCI Express Gen 3 x4 Slot, Open Ended

J41

J41 SLOT2-PCIe3 x16

PCI Express Gen 3 x16 Graphics Slot

J42

J42 SLOT3-PCIe3 x8

PCI Express Gen 3 x8 Slot, Open Ended

J43

J43 SLOT4-PCIe3 x16

PCI Express Gen 3 x16 Graphics Slot

J44

J44 SLOT6-PCIe3 x16

PCI Express Gen 3 x16 Graphics Slot

J45

J45 SLOT7-PCIe2 x1

PCI Express Gen 2 x1 Slot, Open Ended

J66

PS2

Stacked Keyboard/Mouse

J78

AUDIO

Stacked Dual Audio

J81

Rear USB2

Stacked Dual USB 2.0

MAIN POWER

Main Power Connector

CPU0 +MEM PWR

CPU0 and Memory Power Connector

CPU0 +MEM PWR

CPU0 and Memory Power Connector

CPU1 +MEM PWR

CPU1 and Memory Power Connector

FRONT UI

Front Power Button/LED/Speaker Header

P23

FRONT AUDIO

Front Audio

P26

FRONT USB3

Front USB 3.0 Header

P27

INT USB3

Internal USB 3.0 Header

P54

SERIAL

Serial Port

P60

SATA0

AHCI SATA0 Connector

P61

SATA1

AHCI SATA1 Connector

P62

sSATA0

sSATA Connector

P63

sSATA1

sSATA Connector

P64

sSATA2

sSATA Connector

P65

sSATA3

sSATA Connector

118

Appendix C

System board designators