HP ep9012 HP ep9010 Series Instant Cinema Digital Projector - User's Guide - Page 58

If a DVI source is not displayed when the DVI port is selected

Page 58 highlights

Fixing problems If the image is stretched: ❏ On the projector or remote control, press the picture mode button one or more times to see if one of the picture modes makes the image the correct size. ❏ Press menu, go to Picture > Customize picture mode > Stretch. Try the different settings. ❏ If the source device sends wide-screen output, press menu, go to Picture > Shape settings, and try setting Widescreen input to Yes. Otherwise, set it to No. If the projected colors seem slightly wrong: ❏ Press menu, go to Picture > Color settings, and adjust the color settings as needed. ❏ Press menu, go to Picture > Color settings > Color space. Try the different settings. ❏ Press menu, go to Help > Diagnostics, and run the color test. If the projected colors seem completely wrong: ❏ Be sure the pins on the cable connectors are not bent or broken. ❏ Press menu, go to Picture > Color settings > Color space. Try the different settings. ❏ Press menu, go to Help > Diagnostics, and run the color test. ❏ Press menu, go to Picture > Color settings > Reset color settings, and press ok. ❏ Press menu, go to Setup > Reset all settings, and press ok. If the picture is not clear (ghost images, smearing, poor quality): ❏ Be sure the video cable you are using is coaxial cable rated at 75 ohms. Any other cable or impedance rating can reduce picture quality. ❏ The video cable connecting the video source to the projector probably must be higher quality, especially if the cable is longer than about 3 m (10 ft). Low-loss cable is recommended for longer distances to avoid degrading or losing the picture If a DVI source is not displayed when the DVI port is selected: ❏ Press menu, go to Setup > DVI compatibility, and select Standard DVI. 58 User's Guide

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58
User’s Guide
Fixing problems
If the image is stretched:
On the projector or remote control, press the picture mode button one or
more times to see if one of the picture modes makes the image the correct
size.
Press
menu,
go to
Picture > Customize picture mode > Stretch.
Try
the different settings.
If the source device sends wide-screen output, press
menu,
go to
Picture
> Shape settings,
and try setting
Widescreen input
to
Yes.
Otherwise,
set it to
No.
If the projected colors seem slightly wrong:
Press
menu,
go to
Picture > Color settings,
and adjust the color settings
as needed.
Press
menu,
go to
Picture > Color settings > Color space.
Try the
different settings.
Press
menu,
go to
Help > Diagnostics,
and run the color test.
If the projected colors seem completely wrong:
Be sure the pins on the cable connectors are not bent or broken.
Press
menu,
go to
Picture > Color settings > Color space.
Try the
different settings.
Press
menu,
go to
Help > Diagnostics,
and run the color test.
Press
menu,
go to
Picture > Color settings > Reset color settings,
and
press
ok.
Press
menu,
go to
Setup > Reset all settings,
and press
ok.
If the picture is not clear (ghost images, smearing, poor quality):
Be sure the video cable you are using is coaxial cable rated at 75 ohms.
Any other cable or impedance rating can reduce picture quality.
The video cable connecting the video source to the projector probably
must be higher quality, especially if the cable is longer than about 3 m
(10 ft). Low-loss cable is recommended for longer distances to avoid
degrading or losing the picture
If a DVI source is not displayed when the DVI port is selected:
Press
menu,
go to
Setup > DVI compatibility,
and select
Standard
DVI.