IBM 4840 Service Guide

IBM 4840 - SurePOS 500 - 32 MB RAM Manual

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  • IBM 4840 | Service Guide - Page 1
    SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
  • IBM 4840 | Service Guide - Page 2
  • IBM 4840 | Service Guide - Page 3
    SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
  • IBM 4840 | Service Guide - Page 4
    the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73. | Current versions of Retail Store Solutions documentation are available on the IBM Retail Store Solutions Web site at: | www.ibm.com/solutions/retail/store/support. Click
  • IBM 4840 | Service Guide - Page 5
    Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC Card subsystem 5 System software features 5 Mounting
  • IBM 4840 | Service Guide - Page 6
    Service Diskette (for the 5x3 models 30 Using the IBM Diagnostics for Peripherals (for the 5x3 models 31 Using the IBM Diagnostics for POS System Units and Peripherals (for the 5x4 models 31 Diagnostic wrap plugs 31 Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 7
    the cash drawer. . . . 98 Cash drawer FRUs - removing and replacing 105 Full-size cash drawer FRUs - removing and replacing 105 Compact cash drawer FRUs - removing and replacing 108 Common cash-drawer FRUs - removing and replacing 113 Distributed customer display - disassembling 118 IBM 4610
  • IBM 4840 | Service Guide - Page 8
    E. Notices 191 Intel software license agreement (final, single user 193 Copyright license 193 Ownership of software and copyrights 193 (EU) Mark of Conformity Statement 195 Germany 195 Australia / New Zealand 196 Japanese Voluntary Control Council for Interference (VCCI) statement 196
  • IBM 4840 | Service Guide - Page 9
    -size cash-drawer with keyboard-integration tray mounting option 10 7. Wall mounting option 11 8. Mounting foot option 12 9. Remote display tablet mounting option 13 10. Serial number location: A 16 11. Setup Utility panels locations 18 12. The Main window 19 13. Example of the Advanced BIOS
  • IBM 4840 | Service Guide - Page 10
    tray 86 63. Connecting filler panels 87 64. Cash drawer mounted with a non-keyboard integration tray for the SurePOS 500 Models 5x3 and 544/564 88 65. Removing rear modesty cover and distributed customer display 89 66. Detaching system from cash drawer integration tray 90 67. Full-size keyboard
  • IBM 4840 | Service Guide - Page 11
    3, 2006 107. Remote display mounting 132 108. Tower end of remote display cable 133 109. CANPOS Keyboard 137 110. Removing the keyboard from the integration tray 138 111. CANPOS keypad assembly without MSR 140 112. CANPOS keypad assembly with MSR 142 113. Removing the MSR control card 143
  • IBM 4840 | Service Guide - Page 12
    August 3, 2006 x
  • IBM 4840 | Service Guide - Page 13
    pins 183 32. Assignment of diskette-drive connector pins 184 33. Ethernet connector-pin assignments 184 34. Assignment of external-video connector pins 185 35. Assignment of cash drawer connector pins 186 36. Assignment of integrated customer-display connector pins 186 37. Temperature
  • IBM 4840 | Service Guide - Page 14
    August 3, 2006 xii
  • IBM 4840 | Service Guide - Page 15
    . An attention notice indicates the possibility of damage to a program, device, system, or data. A note provides important tips, guidance, or advice. Safety you begin to install this product, read the safety information in IBM Safety Information - Read This First, GA27-4004. This booklet describes
  • IBM 4840 | Service Guide - Page 16
    . Gevaar Voordat u begint met het installeren van dit produkt, dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM Safety Information - Read This First, GA27-4004. In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur. VAARA Ennen
  • IBM 4840 | Service Guide - Page 17
    wird, die Sicherheitshinweise in Sicherheitsinformationen-Bitte zuerst lesen, IBM Form GA27-4004. Diese Veröffentlichung beschreibt die te. Vigyázat Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a IBM Safety Information - Read This First, GA27-4004 könyvecskében leírt biztonsági
  • IBM 4840 | Service Guide - Page 18
    August 3, 2006 Perigo Antes de iniciar a instalação deste produto, leia as informações de segurança Informações de Segurança-Leia Primeiro, GA27-4004. Este documento descreve como efectuar, de um modo seguro, as ligações eléctricas dos equipamentos. Peligro Antes de empezar a instalar este producto,
  • IBM 4840 | Service Guide - Page 19
    August 3, 2006 IBM IBM GA27-4004 GA27-4004 Safety and environmental notices xvii
  • IBM 4840 | Service Guide - Page 20
    GA27-4004 IBM GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 August 3, 2006 xviii
  • IBM 4840 | Service Guide - Page 21
    be reused, recycled, or recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the framework available to customers for the return, recycling, and recovery of WEEE. Customer participation is important regulations. Return IBM units as determined by service procedures. Taiwanese
  • IBM 4840 | Service Guide - Page 22
    in the liquid crystal display contains mercury. Dispose reader (MSR). Handling static-sensitive devices Attention: Static electricity can damage electronic devices and your system. To is still in its anti-static bag, touch it to an unpainted metal part of the system unit for at least 2 seconds. (
  • IBM 4840 | Service Guide - Page 23
    : v IBM SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3, SY27-0417 (this document) This document provides information on repairing and maintaining the system unit, including parts listings, troubleshooting, and removal and replacement procedures. v IBM
  • IBM 4840 | Service Guide - Page 24
    required in certain jurisdictions, such as the European Union. - Macrovision copy protection technology notice. v Moved cash drawer parts to the "Point of Sale Options and I/O Devices Service Guide," GC30-9737 November 2005 Web update Inserted the latest End of life disposal statements. xxii
  • IBM 4840 | Service Guide - Page 25
    August 3, 2006 March, 2005 Web update This update adds new Models 573 and 5A3. It also provides an new remote mount for the display tablet. Web update to SY27-0417-00 (June, 2004) This update adds information about new Models W33, W43, W53, and W63. March, 2004 First edition About this guide xxiii
  • IBM 4840 | Service Guide - Page 26
    August 3, 2006 xxiv
  • IBM 4840 | Service Guide - Page 27
    IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 enable you to provide fast, accurate customer service and to manage your restaurant or store efficiently. The machine type for these models is 4840. You can configure the SurePOS 500 Models 5x3 and 544/564 systems to support
  • IBM 4840 | Service Guide - Page 28
    500 Models 5x3 and 544/564 configuration with optional features SurePOS 500 Models 5x3 and 544/564 All SurePOS 500 Models 5x3 and 544/564 (except Model 5A3) use an Intel® Celeron®, 2.0-GHz processor. The Model 5A3 uses an Intel Pentium® 4, 2.8-GHz processor. | These models provide a touch screen
  • IBM 4840 | Service Guide - Page 29
    Yes Yes Yes No Yes Yes Yes Option Yes Standard features The following features are standard on Models 5x3 and 544/564: v Integrated power supply v 40-GB, 3.5-in., IDE, hard disk drive (HDD) (or 256 MB CompactFlash, available in Model 533 only) v Three RS-232 serial ports, unpowered v One RS
  • IBM 4840 | Service Guide - Page 30
    v IBM 4820 SurePoint® Solutions (Models 4FT, 4FD, 2GN, 5GN, and 2GB) v 256-MB CompactFlash, available in Model 533 only, replaces HDD Dual-display feature The SurePOS 500 Models 5x3 and 544/564 provides simultaneous dual-display capability as a standard feature. Information displayed on the SurePOS
  • IBM 4840 | Service Guide - Page 31
    Configuration and Power Interface (ACPI)1 v Flash-update utility program | v SurePOS 500 Models 5x3 and 544/564 Diagnostic programs v Device drivers 1. ACPI is supported only on Windows-based systems Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573
  • IBM 4840 | Service Guide - Page 32
    to a wall. The Wall Mount feature must be specified when ordering your SurePOS 500 Models 5x3 and 544/564. v Using a mounting foot for the cash drawer or mounting a 4820 SurePoint Solution without integration tray. v Using a stand and cable for remote mounting of the display tablet Note: Use of the
  • IBM 4840 | Service Guide - Page 33
    you are using a countertop integration tray, the base foot on the SurePOS 500 Models 5x3 and 544/564 is replaced with a mounting bracket. The unit is then securely attached to the integration tray Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 7
  • IBM 4840 | Service Guide - Page 34
    System mounting options August 3, 2006 Figure 4 shows a SurePOS 500 Models 5x3 and 544/564, a keyboard and a IBM 4610 SureMark printer mounted to a countertop keyboard-integration tray. Figure 4. Countertop mounting option with keyboard-integration tray 8
  • IBM 4840 | Service Guide - Page 35
    distributed character display and IBM 4820 SurePoint® Solution display option. Figure 5. Cash-drawer mounting option with keyboard integration tray, integrated character display and 4820 SurePoint Solution options Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564
  • IBM 4840 | Service Guide - Page 36
    System mounting options August 3, 2006 Figure 6 shows the compact-size cash-drawer with the keyboard-integration tray mounting option. Figure 6. Compact-size cash-drawer with keyboard-integration tray mounting option 10
  • IBM 4840 | Service Guide - Page 37
    August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option. Figure 7. Wall mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11
  • IBM 4840 | Service Guide - Page 38
    must specify this feature when ordering your SurePOS 500 Models 5x3 and 544/564. This option allows you to integrate a 4820 SurePoint Solution without a integration tray or to mount your 4840 on a cash drawer. Note: Use of the mounting foot with Model 573 on a narrow cash drawer is not recommended
  • IBM 4840 | Service Guide - Page 39
    August 3, 2006 Display mounting option Figure 9. Remote display tablet mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13
  • IBM 4840 | Service Guide - Page 40
    Utility program. Remote management The SurePOS 500 Models 5x3 and 544/564 supports remote system management over the network. The following functions are supported: v Selectable startup sequence v Update POST/BIOS from the network v Ethernet setup v Power up (wake) on LAN Compatible products IBM
  • IBM 4840 | Service Guide - Page 41
    The Ethernet connector on the rear connector panel has two LEDs, which indicate the following link status: Left indicator On: 100-Mbps line speed Off: 10-Mbps line speed Right indicator On: Link established Off: Link broken Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544
  • IBM 4840 | Service Guide - Page 42
    System management August 3, 2006 Machine serial number location The serial number and model number are located on the right front. See A in Figure 10. B points to the tablet size label. A B Figure 10. Serial number location: A 16
  • IBM 4840 | Service Guide - Page 43
    3, 2006 Chapter 2. Configuring the system How to use the touch screen 17 The Setup Utility 18 Usage tips and navigation 18 Starting the Setup Utility 19 Using the Main window 19 Standard CMOS features 20 Advanced BIOS Features 20 Integrated peripherals 21 Power Management 21 PnP/PCI
  • IBM 4840 | Service Guide - Page 44
    the keyboard or the touch screen. v Change information that is located within the square brackets. v Rebooting enables your new configuration settings. v Record your configuration settings after completing the Setup Utility. This information is required during service. v Save your settings before
  • IBM 4840 | Service Guide - Page 45
    window (Figure 12) to set the system time and system date. The numbers displayed in the Item Specific Help-frame allow you to enter the numeric time and date. Phoenix - Award Workstation BIOS CMOS Setup Utility Standard CM0S Features Advanced BIOS Features Integrated Peripherals Power Management
  • IBM 4840 | Service Guide - Page 46
    , such as BIOS version, Ethernet MAC address, memory size, and machine serial number. Advanced BIOS Features The Advanced BIOS window (see Figure 13) allows you to modify the POST and boot device settings, and set the keyboard features. Advanced BIOS Features Item Help Quick Power On Self Test
  • IBM 4840 | Service Guide - Page 47
    menu you can configure I/O devices, such as serial ports, Ethernet, parallel port, USB controller, and keyboard. Power Management Use the Power Management window to configure the power savings, hard disk time-out, video time-out, and other power settings. See Figure 14. Figure 14. Example of the
  • IBM 4840 | Service Guide - Page 48
    power on the SurePOS 500 Models 5x3 and 544/564 and insert the diskette into a drive attached to the system. 8. Switch the system ON again. The system boots from the diskette, the flash BIOS update occurs. 9. Remove the diskette. The new BIOS update is on the system. Note: The flash utility saves
  • IBM 4840 | Service Guide - Page 49
    The SurePOS 500 Models 5x3 and 544/564 uses battery-backed CMOS memory to store system settings. If the CMOS memory becomes corrupted and the system does not boot, you can restore the factory default values by following these steps: 1. Power Off the system and disconnect ac power. 2. Locate the
  • IBM 4840 | Service Guide - Page 50
    Control procedures August 3, 2006 24
  • IBM 4840 | Service Guide - Page 51
    contain problem analysis instructions to help you determine the cause of a problem and resolve it. Start problem diagnosis here If you are experiencing a problem with the system, start each service call by performing the appropriate task listed in Table 6. Table 6. SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 52
    Preliminary checklist When you power ON the SurePOS 500 Models 5x3 and 544/564, it performs a power-on self-test (POST). When the power LED stops blinking, POST is complete. If multiple beeps occur, perform the following steps to diagnose the problem. 1. Ensure that all AC power is connected and
  • IBM 4840 | Service Guide - Page 53
    and P2. 4. Replace the power supply. See "Power supply - removing and replacing" on page 57. 5. Replace the system board. See "System board - removing and replacing" on page 65. Operator display exhibits: Blank screen No cursor displayed Screen is unreadable Other display problems. 1. Adjust the
  • IBM 4840 | Service Guide - Page 54
    Setup Utility to make sure that IBM cash drawer setting is enabled. 2. Ensure that the cash drawer cable is securely connected. 3. Replace the cash drawer cable. 4. Replace the cash drawer latch assembly. See "Removing and replacing the latch and sensor assembly" on page 114. 5. Replace the system
  • IBM 4840 | Service Guide - Page 55
    the brightness using the button located on the front of the display. 2. Ensure operator display cable is securely attached under display tablet and at system board. 3. Replace operator display, see "Display tablet - removing and replacing" on page 48. Touch screen not working. 1. Ensure operator
  • IBM 4840 | Service Guide - Page 56
    . See "Speaker - removing and replacing" on page 55. 3. Run Setup Utility to make sure the audio is enabled. 4. Replace the speaker. 5. Replace the system board. Fan continues running after This is normal operation with new model power supplies. system has been powered Off. Notes: 1. Some devices
  • IBM 4840 | Service Guide - Page 57
    /store/ and select Support. | 2. Under SurePOS 500/600 Series select SurePOS 500-xx3 Downloads. | 3. Select IBM Diagnostics for POS Systems and Peripherals | Using the IBM Diagnostics for POS System Units and Peripherals (for | the 5x4 models) | Diagnostics are installed on a memory key. The
  • IBM 4840 | Service Guide - Page 58
    Troubleshooting v pin 6 diode 1N4149 -|
  • IBM 4840 | Service Guide - Page 59
    - removing and replacing 82 Free-standing SurePOS 500 Models 5x3 and 544/564 - removing from the base 82 Non-keyboard integration tray - removing and replacing 84 Countertop non-keyboard integration tray systems - removing and replacing 84 Non-keyboard integration tray cash drawer - removing and
  • IBM 4840 | Service Guide - Page 60
    2GB removal on keyboard integration tray 130 Mounting the display tablet on a remote display stand 132 This chapter contains the FRU removal and replacement procedures for all SurePOS 500 Models 5x3 and 544/564 models (4840), although some procedures are for features that are not available on all
  • IBM 4840 | Service Guide - Page 61
    Do not place the device onto the cover of the system or onto a metal table. v Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 35
  • IBM 4840 | Service Guide - Page 62
    procedures for the covers. HDD cover and speaker panel - removing and replacing 1. Tilt the top of the display tablet back. 2. On one side, insert a paper clip to release the tab A , and pull the HDD cover slightly forward. Figure 16. Unlatching front cover 3. Repeat
  • IBM 4840 | Service Guide - Page 63
    3, 2006 Covers HDD cover clips - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the HDD cover. See "HDD cover and speaker panel - removing and replacing" on page 36. 3. For each clip, remove
  • IBM 4840 | Service Guide - Page 64
    Covers August 3, 2006 Rear cover - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Facing the rear of the system, press in on both sides A , and lift upward B , as shown in Figure 18 and Figure 19 on
  • IBM 4840 | Service Guide - Page 65
    August 3, 2006 Covers Figure 19. Removing rear cover Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 39
  • IBM 4840 | Service Guide - Page 66
    1. Remove the rear cover, following the procedure in "Rear cover - removing and replacing" on page 38. 2. Facing the rear of the system, use a screwdriver to lift the tab A while pulling the top cover toward the rear. See Figure 21 on page 41 and Figure 20. 3. Repeat for
  • IBM 4840 | Service Guide - Page 67
    August 3, 2006 Covers B Figure 21. Releasing top cover Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 41
  • IBM 4840 | Service Guide - Page 68
    Covers August 3, 2006 Side covers - removing and replacing 1. Remove the tablet. See "Display tablet - removing and replacing" on page 48. 2. Remove the front cover. See "HDD cover and speaker panel - removing and replacing" on page 36. 3. Remove the top cover. See "Top cover - removing and
  • IBM 4840 | Service Guide - Page 69
    . B A Figure 23. Side panel door location The FRU includes both the door and the hinge. To remove the door only, unsnap the door from the hinge by pressing the two wire pieces as shown in Figure 24 on page 44. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 43
  • IBM 4840 | Service Guide - Page 70
    Covers August 3, 2006 Figure 24. Removing side panel door only To remove the hinge, remove the right side cover. See "Side covers - removing and replacing" on page 42. To replace, reverse the removal procedure. 44
  • IBM 4840 | Service Guide - Page 71
    't want to replace the spill flap, remove the hinge cover at the same time. See "Hinge cover - removing and replacing" on page 46. Figure 25. Removing tower center cover To replace, reverse the removal procedure. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 45
  • IBM 4840 | Service Guide - Page 72
    Covers August 3, 2006 Hinge cover - removing and replacing 1. Remove the tablet. See "Display tablet - removing and replacing" on page 48. 2. Remove the HDD cover. See "HDD cover and speaker panel - removing and replacing" on page 36. 3. Pull out at the bottom of the hinge cover where the tabs
  • IBM 4840 | Service Guide - Page 73
    August 3, 2006 MSR Magnetic stripe reader (MSR) - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Unplug the MSR cable A , as shown in Figure 27 and remove the cable from the cable groove C . 3.
  • IBM 4840 | Service Guide - Page 74
    Tablet August 3, 2006 Display tablet - removing and replacing Refer to Figure 28 on this page and Figure 29 on page 49. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Tilt the tablet back and loosen the thumbscrew A under
  • IBM 4840 | Service Guide - Page 75
    B Figure 29. Latch To replace, reverse this procedure. Display tablet cable - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the tablet. See "Display tablet - removing and replacing" on page 48
  • IBM 4840 | Service Guide - Page 76
    Hinge assembly August 3, 2006 Hinge assembly - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the tablet. See "Display tablet - removing and replacing" on page 48. 3. Remove the HDD cover.
  • IBM 4840 | Service Guide - Page 77
    Hard disk drive HDD CompactFlash assembly and HDD bracket - removing and replacing Attention: The HDD is a static-sensitive device. See "Handling static-sensitive devices" on page 34. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power
  • IBM 4840 | Service Guide - Page 78
    requires that a jumper is recognized as Drive 0, the correct position is indicated on a label on the top of the HDD. HDD cables - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. See Figure 31 on page 51
  • IBM 4840 | Service Guide - Page 79
    - removing and replacing Note: When replacing the LED card, make sure you replace with the correct part number. On some models, the LED card includes a presence sensor. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove
  • IBM 4840 | Service Guide - Page 80
    presence sensor (Models 563, 564, 573, and 5A3 only) A presence sensor A Figure 33 causes the system to resume from locate the presence sensor. 2. Press the two brightness buttons simultaneously. When the power-on indicator blinks rapidly, the sensor is ready to begin calibration. Release the buttons
  • IBM 4840 | Service Guide - Page 81
    this page and Figure 35 on page 56. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the front cover as described at "HDD cover and speaker panel - removing and replacing" on page 36. 3. Remove the two screws from the
  • IBM 4840 | Service Guide - Page 82
    Speaker Figure 35. Speaker hooks August 3, 2006 Figure 36. Keyhole slots for speaker hooks 56
  • IBM 4840 | Service Guide - Page 83
    , as shown. 7. Disconnect the four power supply cables from the system board, interface board, and power supply cable. B A Figure 37. Power supply remove/replace To replace the power supply, reverse this procedure. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 57
  • IBM 4840 | Service Guide - Page 84
    tie bar August 3, 2006 Cable tie bar - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. 2. Unplug the power cord from the external power source. 3. Remove the rear cover as shown at "Rear cover - removing and replacing" on page 38. 4. Remove the screw A and
  • IBM 4840 | Service Guide - Page 85
    External diskette drive C USB connectors D Keyboard/mouse connector E Headphone connector (Models 553, 563, 564, 573 only) F Microphone connector (Models 553, 563, 564, 573 only) A B C D E F Figure 39. Side connector panel 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564
  • IBM 4840 | Service Guide - Page 86
    the rear should be routed to the right of the AC power cable, when facing the rear of the machine, as video connector D Ethernet connector E USB connectors (2) F 12-volt USB connector G 24-volt USB connector H Distributed customer display connector I Keyboard/mouse cable J Cash drawer
  • IBM 4840 | Service Guide - Page 87
    AC power cable. See Figure 41 for routing. 5. For cables routed under the counter, install a cable-tie around all rear connector panel cables exiting through the hole. Allow sufficient length for cleaning and servicing. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 88
    34. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the back cover as described at "Rear cover - removing and replacing" on page 38. 3. Remove the power supply. See "Power supply - removing and replacing" on page 57
  • IBM 4840 | Service Guide - Page 89
    August 3, 2006 Dual-video adapter B A E JP32-35 JP29-31 D C JP7 Figure 43. Dual video adapter jumper location To replace the video card, reverse this procedure. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 63
  • IBM 4840 | Service Guide - Page 90
    duct August 3, 2006 Cooling duct - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the back cover as described at "Rear cover - removing and replacing" on page 38. 3. Remove rear inner metal
  • IBM 4840 | Service Guide - Page 91
    of the new system board. 2. Later versions of power supply keep the fan running when the system is connected to power, but has been powered Off. This is normal operation. Remove the system board 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from
  • IBM 4840 | Service Guide - Page 92
    . d. Choose Vital Product Data Utility. e. Choose Update VPD. f. Choose the model and press Enter. g. Choose Update VPD again. h. Enter the machine serial number and press Enter. i. Exit. August 3, 2006 Figure 45. Removing the system board System-board jumper locations and settings Figure 46 on
  • IBM 4840 | Service Guide - Page 93
    the two screws attaching the side I/O EMC shield to the system board. System-board battery - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the back cover as described at "Covers - removing
  • IBM 4840 | Service Guide - Page 94
    ) as described in "Rear connector panel (tailgate) - removing and replacing" on page 76. 6. Remove the old battery from the slot A as shown in Figure 47. B A E JP32-35 JP29-31 D C JP7 Figure 47. Dual video adapter or jumper location 7. Insert the new battery with the positive side to the left
  • IBM 4840 | Service Guide - Page 95
    the processor pulls free from the system board while still attached to the fansink, you must carefully remove it. Use the following steps to replace the fansink. Refer to Figure 48 on page 70. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external
  • IBM 4840 | Service Guide - Page 96
    Fansink August 3, 2006 Figure 48. Removing the fansink 70
  • IBM 4840 | Service Guide - Page 97
    replacing the processor. Attention: Establish personal grounding before touching this unit. See "Electrostatic discharge (ESD)" on page 197. 1. Power ON the system for at least 20 minutes to warm and loosen the heatsink thermal material. 2. Switch OFF the power to the SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 98
    and in any combination of sizes. Figure 49. Memory socket location 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the back cover. See "Covers - removing and replacing" on page 36. 3. Remove the rear inner metal
  • IBM 4840 | Service Guide - Page 99
    clip. Note: Ensure the memory module is fully seated in the socket and the retainer tabs are fully upright and engaged in the memory module side notches. 8. Replace the components removed earlier in this procedure. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 73
  • IBM 4840 | Service Guide - Page 100
    shown in Figure 52 on page 75. 3. Remove the two screws securing the EMC shield. Figure 51. Removing the PC card adapter slot blank PC card - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the
  • IBM 4840 | Service Guide - Page 101
    the Setup Utility main menu at "The Setup Utility" on page 18. Note: Before removing a PC card with the system unit running Windows, IBM recommends that you stop the PC card in Windows before you physically remove it. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564
  • IBM 4840 | Service Guide - Page 102
    power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the rear cover as described at "Covers - removing and replacing" on page 36 and unplug the power cord from the system unit at the power supply. 3. Disconnect all cables from the tailgate
  • IBM 4840 | Service Guide - Page 103
    video connector D Ethernet connector E 12-volt USB connector F 24-volt USB connector G USB connectors (2) H Integrated or distributed customer display connector I Keyboard/mouse cable J Cash drawer connectors (2) Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models
  • IBM 4840 | Service Guide - Page 104
    August 3, 2006 Rear inner metal cover - removing and replacing 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the back cover as described at "Covers - removing and replacing" on page 36. 3. Loosen the two captive
  • IBM 4840 | Service Guide - Page 105
    the cable through the hole in the top of the unit. 6. Connect the cable to the rear upper-right corner of the system board. 7. Replace the rear inner metal cover and the rear cover. Figure 56. Integrated display Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 79
  • IBM 4840 | Service Guide - Page 106
    is not present when a mounting foot is used. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the power cord from the external power source. 2. Remove the back cover as described at "Covers - removing and replacing" on page 36. 3. Remove the cable tie bar. See "Cable tie
  • IBM 4840 | Service Guide - Page 107
    not present when a base plate is used. The mounting foot allows use of a 4820 SurePoint Solution without an integration tray or to sit on a cash drawer. To remove and replace the SurePOS 500 Models 5x3 and 544/564 attached to a mounting foot: 1. Remove the rear cover. See "Rear cover - removing and
  • IBM 4840 | Service Guide - Page 108
    - removing and replacing" on page 84. v Mounted to a keyboard integration tray that can be attached to a countertop, a full-size cash drawer or a compact cash drawer, see "Keyboard integration tray mounting for countertop and cash drawer" on page 91. Free-standing SurePOS 500 Models 5x3 and 544/564
  • IBM 4840 | Service Guide - Page 109
    August 3, 2006 Free-standing system 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the system power cord from the external power source. 2. Remove the rear cover as described at "Rear cover - removing and replacing" on page 38. Two screws are accessible under the rear
  • IBM 4840 | Service Guide - Page 110
    integration tray, go to "Non-keyboard integration tray cash drawer - removing and replacing" on page 88. Countertop non-keyboard integration tray systems - removing and replacing Figure 60 is an example of a SurePOS 500 Models 5x3 and 544/564 mounted on a countertop with a non-keyboard integration
  • IBM 4840 | Service Guide - Page 111
    foot to the countertop and remove the cable tie bar (see "Cable tie bar - removing and replacing" on page 58. A C B Figure 61. Removing the base foot from the SurePOS 500 Models 5x3 and 544/564 3. If the system is attached to a countertop by means of an integration tray: a. Remove the narrow filler
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    adapter plate to the rear as a unit to free the plate from the mounting tabs, and lift off the system. e. Remove the system from the adapter plate (2 screws). To replace a system on a countertop or integration tray, reverse this procedure. Note: Secure the cables with tie-warps if desired. Cut the
  • IBM 4840 | Service Guide - Page 113
    may be unused filler panels. 5. Plug the system and printer AC power cords into an AC outlet. 6. After your installation is complete, press the printer power switch under the printer cover to power on the printer. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 87
  • IBM 4840 | Service Guide - Page 114
    tray secured to the cash drawer. 1. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the system power cord from the external power source. 2. Open the cash-drawer rear cover by pushing in the two buttons located at the rear sides of the cash drawer. 3. Remove the rear cover
  • IBM 4840 | Service Guide - Page 115
    and rear connector panels and unplug the line cord from the power supply. 7. Remove the thumbscrews (2) securing the SurePOS 500 Models 5x3 and 544/564 adapter plate A to the integration tray, as shown in Figure 66 on page 90. Then slide the system and adapter plate to the rear as a unit to free the
  • IBM 4840 | Service Guide - Page 116
    Non-keyboard cash drawer mount August 3, 2006 B C A Figure 66. Detaching system from cash drawer integration tray 8. Remove printer B from the printer base mounting plate C by sliding it off the two mounting plate tabs. To replace a system on a cash drawer non-keyboard integration tray, reverse
  • IBM 4840 | Service Guide - Page 117
    removed and mounted the same way - when the full-size keyboard-integration tray is used for a countertop or cash drawer mount. Therefore, the instructions for the countertop and cash drawer mount have been combined. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 91
  • IBM 4840 | Service Guide - Page 118
    replacing" on page 38 and unplug the power cord from the system unit at the power supply. d. Remove the cash-drawer rear cover. Push in the two buttons located at the rear sides of the cash drawer and then pull the cash-drawer rear cover back and off. 2. To remove the distributed customer display
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    Detach the keyboard cable from the Y-cable or from the back of the system unit. 4. To remove the keyboard Y-cable, perform the following steps: a. located on the front-underside of the SurePOS 500 Models 5x3 and 544/564. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 120
    the 4610 SureMark Point-of-Sale Printers User's Guide for detailed information about printer switch settings Models 4FT, 4FD, 2GN, 5GN, and 2GB) from a full-size keyboard integration tray (mounted on a countertop or a cash drawer) or on a compact keyboard integration tray mounted to a cash drawer
  • IBM 4840 | Service Guide - Page 121
    bracket B . The tabs hold filler panel D in place. b. Disconnect the 4820 display cable A from the 4820 connector located on the back of the display, and from the rear connector panel on the SurePOS 500 Models 5x3 and 544/564. Remove cable. c. Remove the 4820 by removing the four screws G from the
  • IBM 4840 | Service Guide - Page 122
    integration tray August 3, 2006 7. To remove the SurePOS 500 Models 5x3 and 544/564 from the keyboard integration tray, see Figure 72 for callout locations and perform the following steps: A B C Figure 72. Removing the SurePOS 500 Models 5x3 and 544/564 from the integration tray a. Loosen the
  • IBM 4840 | Service Guide - Page 123
    tray to the cash drawer. e. Remove the keyboard integration tray A by lifting it up from the rear of the cash drawer and then back so the three tabs B are free from the three tab holes C on the cash drawer. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 97
  • IBM 4840 | Service Guide - Page 124
    74. Compact cash drawer with keyboard-integration tray 1. Prepare the SurePOS 500 Models 5x3 and 544/564 for disassembly by performing the necessary steps for the devices that are being removed: a. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the system power cord from the
  • IBM 4840 | Service Guide - Page 125
    up on the display and pull cable F up through the mounting post slot. d. For information on disassembling the distributed character display or APA, go to "Distributed customer display - disassembling" on page 118. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 99
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    the keyboard cable B from the Y-cable C . 4. To remove the keyboard Y-cable, perform the following steps: a. Unplug the Y-cable C from the SurePOS 500 Models 5x3 and 544/564 front connector panel keyboard/mouse connector, as show in Figure 76. See "Connecting cables to the side access panel" on page
  • IBM 4840 | Service Guide - Page 127
    panel D in place. b. Disconnect the 4820 display cable A from the 4820 connector located on the back of the display, and from the rear connector panel on the SurePOS 500 Models 5x3 and 544/564. Remove the cable. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 101
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    Compact-size keyboard integration tray August 3, 2006 c. Remove the 4820 display by removing the two screws C from the display mounting bracket B , as shown in Figure 77 on page 101. Carefully place the 4820 display on a smooth, clean surface. Figure 78. Removing the 4820 SurePoint Solution from
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    Remove filler panels. c. Loosen the two screws A that are located through the SurePOS 500 Models 5x3 and 544/564 base bracket interlocking keyholes B , as shown in Figure 79. Note: When reattaching the SurePOS 500 Models 5x3 and 544/564 to the integration tray base plate, the interlocking keyholes
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    it from the base brackets and lift up to remove. Carefully place the SurePOS 500 Models 5x3 and 544/564 on a smooth, clean surface. 7. To remove the keyboard integration tray on a cash drawer, perform the following steps: G F E D B A C Figure 80. Removing the keyboard integration tray attached to
  • IBM 4840 | Service Guide - Page 131
    Removing and replacing a full-size drawer To remove a full size cash drawer: 1. If the cash drawer is mounted to the underside of a counter, refer to the instructions that came with the mounting brackets. 2. Switch OFF the power to the SurePOS 500 Models 5x3 and 544/564. Unplug the system power cord
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    FRUs August 3, 2006 Rail Button (one on each side) Drawer Guide Figure 81. Removing and replacing a full size cash drawer To replace a cash drawer: 1. Make sure that the latch assembly is unlatched; otherwise, the drawer will not close properly. 2. Pull both slides all the way out. 3. Position
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    Assembly Screws Latch Assembly Latches Figure 82. Removing cash-drawer slide assembly To replace the cash-drawer slide assembly: 1. Place the slide assembly into cover if it was removed. 5. Reinstall the drawer. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 107
  • IBM 4840 | Service Guide - Page 134
    and install it in the new drawer (see "Removing and replacing the keylock assembly" on page 113). Figure 83. Releasing the drawer from the slide assembly Slide Latch Figure 84. Removing and replacing the compact cash drawer To replace the compact cash drawer, reverse this procedure. Removing and
  • IBM 4840 | Service Guide - Page 135
    . 2. Remove the cash drawer. See "Removing and replacing a compact cash drawer" on page 108. 3. Remove the three screws that secure the slide to the base and lift the slide assembly out. See Figure 86 on page 110. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 109
  • IBM 4840 | Service Guide - Page 136
    the screws that secure the slide to the base. Removing and replacing the rollers To remove and replace the cash-drawer rollers: 1. Disconnect the cash-drawer cable. 2. Remove the cash drawer (see "Removing and replacing a compact cash drawer" on page 108). Note: There are four rollers: two ball
  • IBM 4840 | Service Guide - Page 137
    the way out. 2. Remove the till. 3. From inside the drawer, squeeze the cutter latches together with your fingers and push the cutter outward until it can be removed from the outside (see Figure 88 on page 112). Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 111
  • IBM 4840 | Service Guide - Page 138
    , snap the new cutter into position from the outside. 5. Reassemble. Removing and replacing the security clip To remove the security clip: 1. Disconnect the cash-drawer cable. 2. Open the rear cover of the cash drawer and remove the cash drawer (see "Removing and replacing a compact cash drawer" on
  • IBM 4840 | Service Guide - Page 139
    holding the keylock assembly on the inside of the drawer (see Figure 91 on page 114). 3. Slide the keylock assembly out of the front of the drawer. Note: It might require some force to free the keylock assembly. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 113
  • IBM 4840 | Service Guide - Page 140
    To remove the latch and sensor assembly: 1. Disconnect the cash-drawer cable from the connector at the rear of the cash drawer. 2. Remove the cash drawer (see "Removing and replacing a full-size drawer" on page 105 or "Removing and replacing a compact cash drawer" on page 108). 3. Reach in from the
  • IBM 4840 | Service Guide - Page 141
    1. Disconnect the cash-drawer cable. 2. Remove the cash drawer (see "Removing and replacing a full-size drawer" on page 105 or "Removing and replacing a compact cash drawer" on page card assembly (see Figure 92). Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 115
  • IBM 4840 | Service Guide - Page 142
    Common cash drawer FRUs August 3, 2006 To replace the components of the latch and sensor assembly, reverse this procedure. Removing and replacing the keylock the arrow points up. 2. Remove the key that came with the new lock insert. 3. Push the brass installation-removal key into the lock insert
  • IBM 4840 | Service Guide - Page 143
    cylinder. 5. Use the blank lock-insert handle to turn the locking screw clockwise until it reaches the bottom of the hole. Do not overtighten. To replace the blank lock insert, reverse this procedure. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 117
  • IBM 4840 | Service Guide - Page 144
    Distributed customer display - disassembling To disassemble a distributed customer display: 1. Gently spread the arms of the yoke open slightly and slide the display out of the yoke. You can use a small screwdriver if necessary. Figure 94. Distributed customer display 2. Unplug the display cable
  • IBM 4840 | Service Guide - Page 145
    customer display to the system unit b. Remove one of the two plugs E in the rear modesty panel. c. Route the character display cash drawer, with 2 thumbscrews F and snap the entire unit into place at the rear of the tray. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 146
    cover from the system unit and loosen the cable tie bar. d. Route the distributed customer display cable F to the rear connector panel and plug it into the 15-pin serial connector, as shown in Figure 40 on page 60. e. Attach the distributed customer display A to the cash drawer mounting post B with
  • IBM 4840 | Service Guide - Page 147
    or Powered USB port C Not used on Models 5x3 D Cash drawer connector E RS-232 mode switch An RS-232 printer may be used with a power brick or a special cable may be use to draw power from the 24-V powered USB port. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564
  • IBM 4840 | Service Guide - Page 148
    at the SurePOS 500 Models 5x3 and 544/564. 2. Remove the SurePOS 500 Models 5x3 and 544/564 rear cover and filler panels (see "Rear cover - removing and replacing" on page 38). 3. Remove the power supply (see "Power supply - removing and replacing" on page 57) to get access to the system unit rear
  • IBM 4840 | Service Guide - Page 149
    location. For switch settings, see the IBM 4610 SureMark Point-of-Sale Printers User's Guide. 2. Connect and route the RS-232 communication cable or Powered USB cable B and the power supply to the rear connector panel on the SurePOS 500 Models 5x3 and 544/564 system unit, passing it through the hole
  • IBM 4840 | Service Guide - Page 150
    cash drawer installations. With the mounting plate attached to the printer, slide the front of the printer mounting plate into the slots located one of the three standard serial ports on the system unit. 5. Route the AC power cord B toward the system and out through the hole in the integration tray,
  • IBM 4840 | Service Guide - Page 151
    August 3, 2006 4610 SureMark printer A B Figure 101. 4610 SureMark printer cable routing on a non-keyboard integration tray Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 125
  • IBM 4840 | Service Guide - Page 152
    : Note: See the 4610 SureMark Point-of-Sale Printers User's Guide for detailed information about printer switch settings and cabling. C as shown in Figure 99 on page 123. 2. For the small-footprint 4610 SureMark Models TF7 or TF7 printers B , first insert the plastic printer base A onto the
  • IBM 4840 | Service Guide - Page 153
    4820, follow the instructions provided in the IBM 4820 SurePoint Solution Installation and Service Guide and install the 4820 SurePoint Solution display. Integrated 4820 SurePoint Solution The integrated 4820 can be mounted to a free-standing SurePOS 500 Models 5x3 and 544/564 or on a full
  • IBM 4840 | Service Guide - Page 154
    August 3, 2006 C E F G D A B Figure 103. 4820 SurePoint Solution installation 4. Disconnect the 4820 display cable from the external video connector on the 4820 and from the rear connector panel A of the SurePOS 500 Models 5x3 and 544/564, as shown in Figure 103. 5. See Figure 104 on page 129
  • IBM 4840 | Service Guide - Page 155
    August 3, 2006 6. Reassemble in reverse order. A 4820 SurePoint Solution C D Figure 104. Removing the 4820 SurePoint Solution display from the base plate. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 129
  • IBM 4840 | Service Guide - Page 156
    cash drawer. The other mounting configurations are similar. 1. Switch OFF the power at the SurePOS 500 Models 5x3 and 544/564. 2. Remove the filler panels and SurePOS 500 Models 5x3 and 544/564 base cover (see "Covers - removing and replacing" on page 36) to access the SurePOS 500 Models 5x3 and 544
  • IBM 4840 | Service Guide - Page 157
    tray 8. Reassemble in reverse order. Note: If you are permanently removing the 4820, you must install the small filler panel A located at the rear of the keyboard integration tray, as shown in Figure 106. Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 131
  • IBM 4840 | Service Guide - Page 158
    stand mounting Mounting the display tablet on a remote display stand August 3, 2006 Figure 107. Remote display mounting 1. Remove the tablet from the tower as shown in "Display tablet - removing and replacing" on page 48. 2. Set the remote display base E on the table. 3. Remove covers A and
  • IBM 4840 | Service Guide - Page 159
    August 3, 2006 Figure 108. Tower end of remote display cable Chapter 4. Removing and replacing FRUs for the SurePOS 500 Models 5x3 and 544/564 133
  • IBM 4840 | Service Guide - Page 160
    August 3, 2006 134
  • IBM 4840 | Service Guide - Page 161
    replacing 137 CANPOS keypad assembly 138 CANPOS keyboard logic card 141 CANPOS keyboard with MSR new key definition. The 32 programmable keys are programmed by the customer using the CANPOS Keyboard Utility program. See the SurePOS 500/600 Installation and Operations Guide and the system unit. 2.
  • IBM 4840 | Service Guide - Page 162
    is not resolved, then replace the keypad assembly. MSR not reading. 1. Run the Setup Utility and check the setting in the MSR serial port. 2. Ensure that the keyboard cable is attached securely at the keyboard and the system unit. 3. Go into Microsoft WordPad or another word processor and swipe
  • IBM 4840 | Service Guide - Page 163
    device (joystick) is a consumable item; the customer is responsible for cap replacement. If you have this style cap, replacement caps (part number 30R0037) can be purchased by calling 1-800-IBM-CALL (1-800-426-2255) in the U.S. and Canada. Customers outside the U.S. and Canada should contact their
  • IBM 4840 | Service Guide - Page 164
    Keyboard Table 12. Keyboard part numbers (continued) Keyboard P/N Description 54P8790 Spanish 54P8791 Brazilian Portuguese 54P8792 German August 3, 2006 MSR Yes Yes Yes CANPOS keypad assembly You must remove the keyboard from the keyboard integration tray to service the keyboard. 1. To
  • IBM 4840 | Service Guide - Page 165
    August 3, 2006 CANPOS Keyboard a. Disconnect the cable from the rear of the keyboard. b. Remove the three screws from the underside of the front edge of the keyboard. c. Lift the front edge of the keyboard enough to access the cables inside the keyboard. Chapter 5. Compact ANPOS Keyboard 139
  • IBM 4840 | Service Guide - Page 166
    keypad assembly and the keyboard logic card. See Figure 111 for cable callouts and locations. Keypad Assembly Ribbon Cable, to J3 Ribbon Cable, to J4 Keyboard Logic card Figure 111. CANPOS keypad assembly without MSR 3. Lift and remove the keypad assembly. To reinstall the keypad assembly, reverse
  • IBM 4840 | Service Guide - Page 167
    out of the keyboard base. See Figure 111 on page 140 for card and latch locations. To replace the logic card, reverse these steps. The CANPOS Keyboard Utility program can be used to download the information about the 32 programmable keys to the CANPOS keyboard. Chapter 5. Compact ANPOS Keyboard
  • IBM 4840 | Service Guide - Page 168
    to the keypad assembly as shown in Figure 112. Lift the MSR up and off the the two plastic guides on the keypad assembly. Keypad Assembly MSR MSR control card to J2 MSR screws Ribbon Cable, to J3 Ribbon Cable, to J4 MSR connector Keyboard Logic card J2 J4 J3 Latch to J5 Ribbon Cable to
  • IBM 4840 | Service Guide - Page 169
    and slide the MSR into the two plastic guides. Install and tighten the two screws, as shown in Figure 112 on page 142. 4. Install the keypad assembly. See "CANPOS keypad assembly" on page 138. The CANPOS Keyboard Utility program can be used to download the programmable MSR information to the
  • IBM 4840 | Service Guide - Page 170
    August 3, 2006 144
  • IBM 4840 | Service Guide - Page 171
    August 3, 2006 Appendix A. Parts catalog Assembly 1: System parts Assembly 2: System board Assembly 3: Wall Mount feature parts Assembly 4: Optional features Assembly 5: Countertop non-keyboard integration tray and filler panels . . . Assembly 6: Cash drawer non-keyboard integration tray and
  • IBM 4840 | Service Guide - Page 172
    Assembly 1: (continued) Assembly 1: System parts 12 17 1 21 11 4 23 12 18 24 13 25 3 8 August 3, 2006 19 22 2 6 9 14 10 16 5 15 17 20 7 146
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    tie 1 Power supply 1 Shield, EMC, power supply (not shown) 1 Plate, base (all models except 573) 1 Plate, base (Model 573 only) 1 Cover kit, side 1 Tablet - touch screen assembly, 12-inch, single-bulb (Models 533, 553) 1 Tablet - touch screen assembly, 12-inch, dual-bulb (Models 543, 544, 563, 564
  • IBM 4840 | Service Guide - Page 174
    Assembly 2: System board 4 5 3 1 2 August 3, 2006 148
  • IBM 4840 | Service Guide - Page 175
    (5x3) 1 Board, system, 17-inch tablet (Model 573 only) 1 Processor, 2.0 Ghz 1 Processor, 2.8 Ghz (Model 5A3 only) 1 Memory, 128 MB 1 Memory, 256 MB 1 Memory, 512 MB 1 Memory, 1 GB 1 Fansink (with grease) 1 Retention kit, (not shown) 1 Battery 1 Card, Video (not shown) Appendix A. Parts catalog 149
  • IBM 4840 | Service Guide - Page 176
    Assembly 3: Wall Mount feature parts August 3, 2006 150
  • IBM 4840 | Service Guide - Page 177
    August 3, 2006 Asm- Index 3- -1 Part Number 14R0096 -2 14R0094 Assembly 3: (continued) Units Description Wall mount part numbers 1 Plate, wall mount (Note: Wall mount plate is the customer's responsibility to install) 1 Frame, wall mount Appendix A. Parts catalog 151
  • IBM 4840 | Service Guide - Page 178
    Assembly 4: Optional features 5 4 3 2 1 August 3, 2006 152
  • IBM 4840 | Service Guide - Page 179
    , (Models 5x3 and 544/564 except 573) 1 MSR, dual sided single track, (Model 573 only) 1 Speaker kit (Models 553, 563, 564, 573 only) 1 Diskette drive, external, USB 1 CD ROM, external, USB 1 Cover kit, integrated (2x20) (cover only, does not include display) 1 Display assembly, integrated customer
  • IBM 4840 | Service Guide - Page 180
    August 3, 2006 Assembly 5: Countertop non-keyboard integration tray and filler panels 4 3 2 1 4 5 154
  • IBM 4840 | Service Guide - Page 181
    August 3, 2006 Asm- Index 5- -1 -1 -2 -3 -4 - Part Number 41D0261 41D0213 41D0211 41D0207 14R1998 41D0212 - 41D0209 -5 93F0663 Assembly 5: (continued) Units , not illustrated) 1 FRU, printer filler panel kit, non-keyboard (not shown) 1 Feet, rubber (5) Appendix A. Parts catalog 155
  • IBM 4840 | Service Guide - Page 182
    August 3, 2006 Assembly 6: Cash drawer non-keyboard integration tray and filler panels 3 4 5 2 1 4 156
  • IBM 4840 | Service Guide - Page 183
    August 3, 2006 Asm- Index 6- -1 -2 -3 -4 -5 - - Part Number 41D0210 41D0211 41D0207 14R1998 20P0308 41D0212 41D0209 Assembly 6: (continued) Units Description Cash drawer non-keyboard integration tray and filler panels 1 Plate and fence, cash drawer mount 1 Plate, printer mounting 1 Plate,
  • IBM 4840 | Service Guide - Page 184
    August 3, 2006 Assembly 7: Countertop and cash drawer keyboard integration tray and filler panels 5 4 2 2 5 4 3 6 3 3 3 3 2 2 1 1 158
  • IBM 4840 | Service Guide - Page 185
    Part Number 41D0214 41D0208 14R0024 41D0215 14R0023 47P9273 41D0216 Assembly 7: (continued) Units Description Countertop and cash drawer keyboard integration tray and filler panels 1 FRU, plate/fence ASM, wide cash drawer or countertop (includes hardware) 1 v ASM, wide cash drawer , system unit
  • IBM 4840 | Service Guide - Page 186
    Assembly 8: 4820 mounting hardware and covers August 3, 2006 160
  • IBM 4840 | Service Guide - Page 187
    August 3, 2006 Asm- Index 8- -1 2 - - Part Number 40N6212 41D0217 Assembly 8: (continued) Units Description 4820 mount 1 v M4x8 screws (not shown) (12) 1 v M4x10 screws (not shown) (4) 1 Cash drawer mounting foot assembly (Models 5x3 and 544/564) 1 v Base 1 v Cover Appendix A. Parts catalog 161
  • IBM 4840 | Service Guide - Page 188
    Assembly 9: Distributed mounting stand August 3, 2006 162
  • IBM 4840 | Service Guide - Page 189
    August 3, 2006 Asm- Index 9-1 -2 - Part Number 42J2692 57P4210 Assembly 9: (continued) Units Description Table top stand with covers Stand cover kit 1 Extension cable, tablet, with gender adapter (see Assembly 1, System parts) Appendix A. Parts catalog 163
  • IBM 4840 | Service Guide - Page 190
    Assembly 10: Tools (not shown) August 3, 2006 164
  • IBM 4840 | Service Guide - Page 191
    10: (continued) Asm- Index 10- - - - Part Number 00G2380 72X8546 06P5223 Units Description Tools 1 Wrap plug, Ethernet (not illustrated) 1 Wrap plug, RS-232 and parallel port (not illustrated) 1 Diskette drive, external, USB For power cords see Appendix B, "Power Cords," on page 167. Appendix
  • IBM 4840 | Service Guide - Page 192
    August 3, 2006 166
  • IBM 4840 | Service Guide - Page 193
    August 3, 2006 Appendix B. Power Cords Power cords Table 13. Power cords Part number Length 39M5100 4.3 m New Zealand Europe, Korea Denmark South Africa United Kingdom, Hong Kong Switzerland Chile, Italy Israel Japan United States United States, Chicago United States Brazil © Copyright IBM
  • IBM 4840 | Service Guide - Page 194
    August 3, 2006 168
  • IBM 4840 | Service Guide - Page 195
    183 Diskette-drive connector 184 Ethernet connector 184 External video connector 185 Cash drawer connector (2 186 Integrated customer display connector 186 Temperature, humidity, and altitude limits 187 This appendix provides information on physical specifications, power subsystems, and
  • IBM 4840 | Service Guide - Page 196
    in. 16.77 in. 18.15 in. MSR (364 mm) (426 mm) (461 mm) 21.56 in. N/A N/A N/A cash (548 mm) (548 mm) (548 mm) drawer plate Total front to rear tablet at mm) Table 15. SurePOS 500 Series weights Component Tower 17-in. tablet Integrated 2x20 display Distributed 2x20 display Weight 10.5 kg (23
  • IBM 4840 | Service Guide - Page 197
    August 3, 2006 Table 15. SurePOS 500 Series weights (continued) Component Weight Distributed APA display 0.73 kg (1.6 lbs) MSR (three-track or JUCC) 0.16 kg (0.41 lbs) Appendix C. System specifications and planning information 171
  • IBM 4840 | Service Guide - Page 198
    Dimensions of unit with 12-inch display 212mm August 3, 2006 321mm 379mm 212mm 221mm 264mm 15 172
  • IBM 4840 | Service Guide - Page 199
    408mm 212mm August 3, 2006 Dimensions of unit with 15-inch display 383mm 212mm 221mm 268mm 15 Appendix C. System specifications and planning information 173
  • IBM 4840 | Service Guide - Page 200
    Dimensions of unit with 17-inch display August 3, 2006 174
  • IBM 4840 | Service Guide - Page 201
    August 3, 2006 Wall mount dimensions A B Table 16. Unit dimensions Tablet Size A 12 in. 9.11 in. (231.4 mm) 15 in. 9.50 in. (241.3 mm) 17 in. 9.60 in. (253 mm) B 12.50 in. (316.6 mm) 12.95 in. (329 mm) 14.76 in. (375 mm) Appendix C. System specifications and planning information 175
  • IBM 4840 | Service Guide - Page 202
    August 3, 2006 Dimensions of unit with integrated 4820 SurePoint Solution 4.5 in. 115.5 mm C D 30 15 14.29 in (363 mm) 17.06 in (433.2 mm) 18.66 in (473.9 mm) 9.61 in (244 mm) A 300 mm 11.8 in. 176 A B Table 17. Unit dimensions with 4820 SurePoint Solution Tablet Size A B C 12 in. 12
  • IBM 4840 | Service Guide - Page 203
    August 3, 2006 Appendix C. System specifications and planning information 177
  • IBM 4840 | Service Guide - Page 204
    Table 19. SurePOS 500 Series power supply Nominal output voltage customer display v 5 V USB v 12 V powered USB v +12 V external speaker v +5 V MSR Notes: 1. The 24 V cash drawer and printer output is limited to 8 A by the main switching power supply. 2. Two printers cannot be attached to the system
  • IBM 4840 | Service Guide - Page 205
    Speaker connector | This connector is functional for Models 563, 564, and 573 only. For access MSR connector 8 1 Table 22. MSR connector-pin assignments Pin 1 2 3 4 5 6 7 8 Connector +5 V dc Serial data out Serial data in Ground KBD enable Keyboard data Keyboard clock Ground Appendix C. System
  • IBM 4840 | Service Guide - Page 206
    Tablet USB ports are USB 1.1 compliant; side and back USB ports are USB 2.0 compliant. Table 24. USB port connector-pin assignments Powered USB Pin Shell Connector Shield 1 5 V Vbus 2 −Data 3 +Data 4 Ground 5 Ground 6 Vplus (12 V or 24 V) 7 Vplus (12 V or 24 V) 8 Ground Keyboard
  • IBM 4840 | Service Guide - Page 207
    send I 4 Data terminal ready O 9 Ring indicator I 5 Signal ground RJ-45 Connectors: 8 1 Table 29. RJ-45 connector-pin assignments Pin Signal Pin 1 DSR 5 Signal RXD Appendix C. System specifications and planning information 181
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    Connector-pin assignments Table 29. RJ-45 connector-pin assignments (continued) Pin Signal Pin Signal 2 CD 6 TXD 3 DTR 7 CTS 4 Ground 8 RTS August 3, 2006 182
  • IBM 4840 | Service Guide - Page 209
    21 9 Data bit 7 I/O 22 10 Ack# I 23 11 Busy I 24 12 Pe I 25 13 Slct I Connector +12 V dc at 0.5 A maximum Distributed display present Data set ready Request to send Clear to send Ring indicate Signal I/O Auto Fd XT# O Error# I Init# O Slct In# O Ground Ground Ground
  • IBM 4840 | Service Guide - Page 210
    O 22 Write gate O 10 Ground 23 Track 0 sensing I 11 Drive density select 0 O 24 Write protect I 12 Read data I 25 O 1=side 0) 13 No connection 26 Diskette change I Ethernet connector 8 1 Table 33. Ethernet connector-pin assignments Pin Signal I/O Pin Signal I/O 1
  • IBM 4840 | Service Guide - Page 211
    connector 5 1 10 6 15 11 Table 34. Assignment of external-video connector pins Pin Connector Pin 1 Red 9 2 Green 10 3 Blue 11 4 No connection No connection Monitor ID1 Horizontal sync Vertical sync Monitor ID3 Appendix C. System specifications and planning information 185
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    Connector-pin assignments Cash drawer connector (2) August 3, 2006 41 Table 35. Assignment of cash drawer connector pins Pin Connector 1 Ground 2 Sensor 3 Open signal 4 +24 V dc Integrated customer display connector To access this connector, you must remove the rear cover. 1 4 Table
  • IBM 4840 | Service Guide - Page 213
    limits Table 37. Temperature, humidity, altitude limits Condition Temperature limits (dry bulb) Relative Humidity Operating 5 to 40° C. 8 to 80 % Power Off 0 to 52° C. 5 to 95 % Storage 0 to 60° 5 to 100% Maximum wet bulb temperature 27° C. 27° C. 29° C. This product is designed to
  • IBM 4840 | Service Guide - Page 214
    Connector-pin assignments August 3, 2006 188
  • IBM 4840 | Service Guide - Page 215
    module - removing and replacing" on page 71 v "System-board jumper locations and settings" on page 66 Table 38 lists the tools that are required by service personnel to service the SurePOS 500 Models 5x3 and 544/564. Table 38. Service personnel tools Description Part Number External Diskette
  • IBM 4840 | Service Guide - Page 216
    tools August 3, 2006 190
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    may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply
  • IBM 4840 | Service Guide - Page 218
    August 3, 2006 capabilities of non-IBM products should be addressed to the suppliers of those products. 192
  • IBM 4840 | Service Guide - Page 219
    , sell, distribute or transfer any part of the Software except as provided disassemble the Software. 3. You may not sublicense or permit simultaneous use of the Software by more than one user is not obligated to support or update the the media to Intel for replacement or alternate delivery of the
  • IBM 4840 | Service Guide - Page 220
    accordance with the instruction manual, may cause user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM user's authority to operate the equipment. This device complies with part
  • IBM 4840 | Service Guide - Page 221
    a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Properly shielded and grounded cables Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for any interference caused
  • IBM 4840 | Service Guide - Page 222
    August 3, 2006 Australia / New Zealand Attention: This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. Japanese Voluntary Control Council for Interference (VCCI) statement This product is a
  • IBM 4840 | Service Guide - Page 223
    or disassembly is prohibited. Trademarks The following are trademarks of the IBM Corporation in the United States or other countries, or both. Table 39. Trademarks IBM PS/2 SureOne SurePOS the IBM logo SureMark SurePoint Tivoli Microsoft, Windows, Windows NT, and the Windows logo
  • IBM 4840 | Service Guide - Page 224
    features of the SurePOS 500 Series: v Touch screen functions can be performed using a keyboard or a mouse. v All controls are located on the front of the machine, in easy reach. v Industry-standard serial and USB ports allow alternative I/O devices. v A volume control dial is present on all models
  • IBM 4840 | Service Guide - Page 225
    service this product, read the following safety information. Safety Information-English DANGER To avoid a shock hazard, do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. DANGER To avoid shock hazard: The power
  • IBM 4840 | Service Guide - Page 226
    , or a severe burn. Do not recharge, disassemble, heat above 100 degree C (212 degree F), solder directly to the cell, incinerate, or expose the cell contents to water. Keep away from children. Replace only with the part number specified for this IBM product. Use of a different battery may present
  • IBM 4840 | Service Guide - Page 227
    August 3, 2006 Safety Information-Arabic Appendix F. Safety information 201
  • IBM 4840 | Service Guide - Page 228
    August 3, 2006 202
  • IBM 4840 | Service Guide - Page 229
    August 3, 2006 Safety Information-Brazilian Portuguese Appendix F. Safety information 203
  • IBM 4840 | Service Guide - Page 230
    graves. Não recarregue, desmonte ou aqueça acima de 100°C (212°F), não utilize solda diretamente na célula, nem incinere ou exponha o conteúdo da célula ças. Substitua apenas pelo número de peça especificado para este produto IBM. A utilização de uma bateria diferente representa risco de incêndio ou
  • IBM 4840 | Service Guide - Page 231
    August 3, 2006 Safety Information-French Appendix F. Safety information 205
  • IBM 4840 | Service Guide - Page 232
    August 3, 2006 Attention: Prenez garde aux risques d'incendie, d'explosion ou de brûlures graves liés à l'utilisation d'une pile au lithium. Ne la rechargez pas et ne la déamontez pas. Ne l'exposez pas à une température supéeriure à 100 °C, ne la soudez pas, ne la faites pas brûler et n'en exposez
  • IBM 4840 | Service Guide - Page 233
    August 3, 2006 Pour le recyclage ou la mise au rebut, reportez-vous à. la ré.glementation en vigueur. Appendix F. Safety information 207
  • IBM 4840 | Service Guide - Page 234
    Safety Information-Hebrew August 3, 2006 208
  • IBM 4840 | Service Guide - Page 235
    August 3, 2006 Appendix F. Safety information 209
  • IBM 4840 | Service Guide - Page 236
    Safety Information-Korean August 3, 2006 210
  • IBM 4840 | Service Guide - Page 237
    August 3, 2006 Note: In the UK, by law, the telephone cable must be connected after the power cord. Note: In the UK, by law, the power cord must be disconnected after the telephone line cable. Appendix F. Safety information 211
  • IBM 4840 | Service Guide - Page 238
    August 3, 2006 212
  • IBM 4840 | Service Guide - Page 239
    August 3, 2006 Safety Information-Italian Appendix F. Safety information 213
  • IBM 4840 | Service Guide - Page 240
    gettarla in acqua. Tenere la batteria lontano dalla portata dei bambini. Sostituirla soltanto con una batteria contrassegnata dal numero parte specifico per questo prodotto IBM. L'utilizzo di un altro tipo di batteria può determinare rischi di incendio o di esplosione. Il connettore della batteria
  • IBM 4840 | Service Guide - Page 241
    August 3, 2006 Smaltire la batteria secondo la normativa in vigore (D.Lgs. 22 del 5/2/97) e successive disposizioni nazionali e disposizioni locali. Appendix F. Safety information 215
  • IBM 4840 | Service Guide - Page 242
    Safety Information-Spanish August 3, 2006 216
  • IBM 4840 | Service Guide - Page 243
    contenido de la pila. Manténgala alejada de los niños. Sustitúyala sólo con el número de pieza que se especifica para este producto IBM. El uso de una batería distinta puede causar riesgos de incendio o explosión. El conector de batería está polarizado; no intente invertir la polaridad. Deseche la
  • IBM 4840 | Service Guide - Page 244
    Safety Information-German August 3, 2006 VORSICHT Um gefährliche Spannungen zu vermeiden, dürfen während eines Gewitters an diesem Gerät keine Kabel angeschlossen oder gelöst werden, ferner keine Installation, Wartung oder Rekonfiguration durchgeführt werden. VORSICHT Aus Sicherheitsgründen v
  • IBM 4840 | Service Guide - Page 245
    ührung bringen. Batterie nicht in Reichweite von Kindern aufbewahren. Eine verbrauchte Batterie nur durch eine Batterie mit der für dieses IBM Produkt spezifizierten Teilenummer ersetzen. Andere Batterien können sich entzünden oder explodieren. Der Batterieanschluß hat zwei verschiedene Pole; beim
  • IBM 4840 | Service Guide - Page 246
    Safety Information-Traditional Chinese August 3, 2006 220
  • IBM 4840 | Service Guide - Page 247
    August 3, 2006 Appendix F. Safety information 221
  • IBM 4840 | Service Guide - Page 248
    August 3, 2006 222
  • IBM 4840 | Service Guide - Page 249
    , main window 19 configuring hard disk time-out 21 I/O devices 21 power savings 21 video time-out 21 configuring the system 17 connector 15-pin serial pin assignments 183 9-pin serial pin assignments 181 cash drawer pin assignments 186 diskette drive pin assignments 184 Ethernet pin assignments
  • IBM 4840 | Service Guide - Page 250
    POS system units and peripherals (for the 5x4 models) 31 IBM knowledgebase web site 189 information, task 25 insert, keylock 116 integrated 4820 SurePoint Solution display installing 127 Integrated customer display connector pin assignments 186 integration tray, mounting countertop and cash drawer
  • IBM 4840 | Service Guide - Page 251
    tray 91 mounting foot 81 non-keyboard cash drawer 88 non-keyboard integration tray 84 removing and replacing 82 mounting options, system 6 mouse connector pin assignments 180 port assignment 15 MSR removing and replacing 47 troubleshooting 29 MSR location xx N navigation and usage tips 18 notices
  • IBM 4840 | Service Guide - Page 252
    specifications Ethernet 15 parallel 15 serial 15 POS system units and peripherals (for the 5x4 models), using IBM diagnostics 31 power consumption 178 power cords part numbers 167 power management window 21 power requirements 178 power saving configuration 21 power supply removing and replacing 57
  • IBM 4840 | Service Guide - Page 253
    board 65 system on a cash drawer 88 tablet 48 tailgate 76 tie bar, cable 58 top cover 40 top cover, cash drawer 113 video card 62 y-cable, compact keyboard integration tray 100 y-cable, keyboard integration tray 93 replacement parts 145 replacing FRUs 34 requirements power 178 resolving problems 25
  • IBM 4840 | Service Guide - Page 254
    25 tips, SurePOS 500 Models 5x3 and 544/564 189 tools 189 top cover, removing and replacing 40 touch screen troubleshooting 29 using 17 trademarks 197 troubleshooting 27 preliminary checklist 26 U universal serial bus (USB) connector pin assignments 180 update flash BIOS 22 url, support 30 using IBM
  • IBM 4840 | Service Guide - Page 255
    -we would like to hear from you SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues
  • IBM 4840 | Service Guide - Page 256
    IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Retail Store Solutions Information Development Department ZBDA IBM Corporation P.O. Box 12195 Research Triangle Park, NC 27709-9990 Fold and Tape Please do
  • IBM 4840 | Service Guide - Page 257
    153 147 147 147 149 147 147 147 149 147 149 149 149 149 149 147 147 147 147 147 153 © Copyright IBM Corp. 2004, 2006 Part Number 40N5760 40N5761 40N5762 40N5768 40N5812 40N5813 40N5840 40N5852 40N6066 40N6067 40N6068 40N6091 40N6212 41D0128 41D0136 41D0146 41D0148 41D0149 41D0151 41D0152 41D0207
  • IBM 4840 | Service Guide - Page 258
    August 3, 2006 Printed in USA SY27-0417-02
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SurePOS
500
Series
Hardware
Service
Guide
for
Models
533,
543,
544,
553,
563,
564,
573,
and
5A3
SY27-0417-02
August
3,
2006
±²³