IBM 8479 User Reference - Page 91

ServerGuide error symptoms Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column. Setup and Installation CD Symptom Suggested action Setup and • Installation CD will not start. • • Ensure that the system is a supported server with a startable (bootable) CD-ROM drive. If the startup (boot) sequence settings have been altered, ensure that the CD-ROM drive is first in the startup sequence. If more than one CD-ROM drive is installed, ensure that only one drive is set as the primary drive. Start the CD from the primary drive. ServeRAID • program cannot view all installed • drives - or - cannot install NOS. Ensure that there are no duplicate SCSI IDs or IRQ assignments. Ensure that the hard disk drive is connected properly. The Operating System Installation program continuously loops. Make more space available on the hard disk. ServerGuide will Ensure that the NOS CD you have is supported by the ServerGuide not start your NOS program. See the Setup and Installation CD label for a list of supported CD. NOS versions. Cannot install NOS - option is unavailable. Ensure that the NOS is supported on your server. If the NOS is supported, either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide setup and configuration program, and ensure that setup is complete. System Updates and Applications CD Symptom Get "time out" or "Unknown host" errors Suggested action Be sure you have access to the Internet through FTP directly. Chapter 6. Solving problems 77