IBM 866011U Hardware Maintenance Manual - Page 21

Diagnostic programs Use the following information to run the diagnostic programs. These programs are designed to test the IBM Netfinity 5500. If you want to test a non-IBM product, refer to the information that comes with that product. Note When you run the diagnostic programs, a single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After the cause of the first error message is corrected, the other error messages usually will not occur the next time you run the test. Running Diagnostic programs: While you are running the diagnostic programs, F1 displays Help information. Pressing F1 from within a help screen provides a help index from which you can select different categories. Pressing Esc exits Help and returns to where you left off. Notes 1. To run the diagnostic programs, you must start the server with the highest level password. That is, if you enter the power-on password and an administrator password is set, you cannot run the programs. You can only view the error messages in the Test Log. You must enter the administrator password to run the diagnostic programs. 2. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. If the problem persists, have the system serviced. 3. If the diagnostic tests do not find a problem but the problem persists during normal operations, see "Symptom-to-FRU index" on page 264 and look for the problem symptom. 4. You might have to install a wrap connector on the active parallel or serial port to obtain accurate test results for these ports. 5. You might need a scratch diskette to obtain accurate test results when testing the diskette drive. 6. The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server. Netfinity 5500 - Type 8660 13