IBM 954840U User Guide - Page 119

An Input Problem, Problem, Action, Standard PS/2 Port Mouse, PS/2 TrackPoint, General, TrackPoint

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Title: C79DMMST CreationDate: 07/16/97 13:09:22 An Input Problem Problem The pointer does not move after the computer awakens from one of the power-saving modes. All or some keys on the keyboard do not work. The pointer drifts when the computer is turned on or after it resumes normal operation. The mouse or pointing device does not work. The mouse buttons don't work. The Scrolling or Magnifying Glass function doesn't work. Action Make sure you followed the instructions in the online book correctly when you installed Windows with the Advanced Power Management (APM) option. If the problem occurred immediately after the computer returned from suspend mode, enter the power-on password if it is set. If an external keyboard is connected, the numeric keypad on your computer will not work. This is not a defect. If an external numeric keypad or a mouse is connected: 1. Turn off the computer. 2. Remove the external numeric keypad or the mouse. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, check the connection of the external numeric keypad, external keyboard, or the mouse. If you still have a problem, have the computer serviced. The pointer may drift when you are not using the TrackPoint during normal operation. This is a normal characteristic of the TrackPoint and is not a defect. Pointer drifting may occur for several seconds under the following conditions: When the computer is turned on. When the computer resumes normal operation. When the TrackPoint is pressed for a long time. When the temperature changes. Make sure that the mouse or pointing-device cable is securely connected to the computer. Try using the TrackPoint. If the TrackPoint works, the error might be due to the mouse. If your mouse is incompatible with the IBM PS/2 mouse, disable the TrackPoint using the ThinkPad Configuration program. Note: See the manual supplied with the mouse for more information. Change the mouse driver to Standard PS/2 Port Mouse, and then change to PS/2 TrackPoint. See the General tab page in "Mouse Properties," and make sure that the PS/2 TrackPoint driver is loaded. Note: Refer to the README file in the TrackPoint driver diskette for driver installation. Chapter 4. Solving Computer Problems 4-11

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An Input Problem
Problem
Action
The pointer does not
move after the computer
awakens from one of the
power-saving modes.
Make sure you followed the instructions in the online book correctly when you
installed Windows with the Advanced Power Management (APM) option.
All or some keys on the
keyboard do not work.
If the problem occurred immediately after the computer returned from
suspend mode, enter the power-on password if it is set.
If an external keyboard is connected, the numeric keypad on your computer
will not work.
This is not a defect.
If an external numeric keypad or a mouse is connected:
1. Turn off the computer.
2. Remove the external numeric keypad or the mouse.
3. Turn on the computer and try using the keyboard again.
If the keyboard problem is resolved, check the connection of the external
numeric keypad, external keyboard, or the mouse.
If you still have a problem, have the computer serviced.
The pointer drifts when
the computer is turned on
or after it resumes normal
operation.
The pointer may drift when you are not using the TrackPoint during normal
operation.
This is a normal characteristic of the TrackPoint and is not a defect.
Pointer drifting may occur for several seconds under the following conditions:
When the computer is turned on.
When the computer resumes normal operation.
When the TrackPoint is pressed for a long time.
When the temperature changes.
The mouse or pointing
device does not work.
Make sure that the mouse or pointing-device cable is securely connected to
the computer.
Try using the TrackPoint.
If the TrackPoint works, the error might be due to
the mouse.
If your mouse is incompatible with the IBM PS/2 mouse, disable the
TrackPoint using the ThinkPad Configuration program.
Note:
See the manual supplied with the mouse for more information.
The mouse buttons don't
work.
Change the mouse driver to
Standard PS/2 Port Mouse
, and then change to
PS/2 TrackPoint
.
The Scrolling or
Magnifying Glass function
doesn't work.
See the
General
tab page in “Mouse Properties,” and make sure that the
PS/2
TrackPoint
driver is loaded.
Note:
Refer to the README file in the TrackPoint driver diskette for driver
installation.
Chapter 4.
Solving Computer Problems
4-11
Title: C79DMMST CreationDate: 07/16/97 13:09:22