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Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process

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Upgrade Guide Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process Upgrading the BlackBerry Enterprise Server 7 software by using the in-place upgrade process Using the in-place upgrade process, you can upgrade the BlackBerry® Enterprise Server software by replacing the existing version and upgrading the BlackBerry Configuration Database. You can use the in-place upgrade process if your organization's environment includes a standalone BlackBerry Enterprise Server instance. When you use the in-place upgrade process, all BlackBerry devices receive new IT policies. BlackBerry devices that are running BlackBerry® Device Software version 4.1 or later receive new service books and data synchronization occurs over the wireless network. Avantages of this upgrade process include: • You do not require an extra computer to perform this upgrade. • When the upgrade process completes, user accounts are active and no additional administrative action is required. Disadvantages of this upgrade process include: • After you upgrade the BlackBerry Enterprise Server, you cannot return to an earlier version of the software automatically. • You must turn off the BlackBerry Enterprise Server during the upgrade process. The interruption to services for BlackBerry devices lasts for as long as it takes the upgrade process to complete. Upgrade the BlackBerry Enterprise Server software by overwriting the existing version and using the existing BlackBerry Configuration Database The in-place upgrade process requires that you restart the computer. During the BlackBerry® Enterprise Server installation process, you must restart the computer. Before you begin: • Instruct your organization's administrators to stop managing the BlackBerry Enterprise Server using the BlackBerry Manager. • If your organization uses the tools available in the BlackBerry® Enterprise Server Resource Kit to manage the BlackBerry Enterprise Server, download and install versions of the tools that match the version of the upgraded BlackBerry Enterprise Server. For more information about the BlackBerry Enterprise Server Resource Kit, visit www.blackberry.com/go/serverdocs to read the documentation for the BlackBerry Enterprise Server Resource Kit. • If a remote Microsoft® SQL Server® hosts the BlackBerry Configuration Database, upgrade the BlackBerry database notification system. 42

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Upgrading the BlackBerry Enterprise Server
software by using the in-place upgrade
process
7
Using the in-place upgrade process, you can upgrade the BlackBerry® Enterprise Server software by replacing the
existing version and upgrading the BlackBerry Configuration Database.
You can use the in-place upgrade process if your organization's environment includes a standalone BlackBerry
Enterprise Server instance.
When you use the in-place upgrade process, all BlackBerry devices receive new IT policies. BlackBerry devices that
are running BlackBerry® Device Software version 4.1 or later receive new service books and data synchronization
occurs over the wireless network.
Avantages of this upgrade process include:
•
You do not require an extra computer to perform this upgrade.
•
When the upgrade process completes, user accounts are active and no additional administrative action is
required.
Disadvantages of this upgrade process include:
•
After you upgrade the BlackBerry Enterprise Server, you cannot return to an earlier version of the software
automatically.
•
You must turn off the BlackBerry Enterprise Server during the upgrade process. The interruption to services for
BlackBerry devices lasts for as long as it takes the upgrade process to complete.
Upgrade the BlackBerry Enterprise Server software by
overwriting the existing version and using the existing
BlackBerry Configuration Database
The in-place upgrade process requires that you restart the computer. During the BlackBerry® Enterprise Server
installation process, you must restart the computer.
Before you begin:
•
Instruct your organization's administrators to stop managing the BlackBerry Enterprise Server using the
BlackBerry Manager.
•
If your organization uses the tools available in the BlackBerry® Enterprise Server Resource Kit to manage the
BlackBerry Enterprise Server, download and install versions of the tools that match the version of the upgraded
BlackBerry Enterprise Server. For more information about the BlackBerry Enterprise Server Resource Kit, visit
www.blackberry.com/go/serverdocs
to read the documentation for the BlackBerry Enterprise Server Resource
Kit.
•
If a remote Microsoft® SQL Server® hosts the BlackBerry Configuration Database, upgrade the BlackBerry
database notification system.
Upgrade Guide
Upgrading the BlackBerry Enterprise Server software by using the in-place upgrade process
42