IBM AH0QIKO Upgrade Guide - Page 48

Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database, Upgrade a BlackBerry Configuration Database

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Upgrade Guide Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database Upgrading the BlackBerry Enterprise Server 8 using the cutover upgrade process and upgrade the existing BlackBerry Configuration Database You can use the cutover upgrade process to install a BlackBerry® Enterprise Server on a new computer and move user accounts and server information from a previous BlackBerry Enterprise Server to the new one. When you use the cutover upgrade process, all BlackBerry devices receive new IT policies. Devices that are running BlackBerry® Device Software version 4.1 or later receive new service books and data synchronization occurs over the wireless network. If you upgrade the existing BlackBerry Configuration Database, you can move user accounts from the previous BlackBerry Enterprise Server to the new one using the BlackBerry Administration Service. The BlackBerry Configuration Database and all BlackBerry Administration Service instances in the BlackBerry Domain must be the same version. Before you upgrade the BlackBerry Configuration Database, you must stop the BlackBerry Administration Service services that run on all other computers in the BlackBerry Domain until you upgrade the computers. Advantages of the cutover upgrade process include: • You can move user accounts back to the previous BlackBerry Enterprise Server if you experience issues with the new one. • You can upgrade server hardware. • Users experience minimal service interruptions because user accounts remain active on the previous BlackBerry Enterprise Server until you start the new one. Disadvantages of this upgrade process include: • You require an extra computer. • The BlackBerry Enterprise Server sends new service books to all devices that can synchronize data over the wireless network. Upgrade a BlackBerry Configuration Database If you are not a database administrator and you do not have permissions to modify the BlackBerry® Configuration Database, you can request that a database administrator with the appropriate permissions upgrades the BlackBerry Configuration Database before you run the setup application and upgrade the BlackBerry® Enterprise Server. Before you begin: Verify that you configured the proper permissions on the database server. 1. Log in to the computer that hosts the database server as a local administrator or using a Windows® account that has SQL administrator permissions. 2. Copy the BlackBerry Enterprise Server installation media to the database server that hosts the BlackBerry Configuration Database. 46

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Upgrading the BlackBerry Enterprise Server
using the cutover upgrade process and
upgrade the existing BlackBerry Configuration
Database
8
You can use the cutover upgrade process to install a BlackBerry® Enterprise Server on a new computer and move
user accounts and server information from a previous BlackBerry Enterprise Server to the new one.
When you use the cutover upgrade process, all BlackBerry devices receive new IT policies. Devices that are running
BlackBerry® Device Software version 4.1 or later receive new service books and data synchronization occurs over the
wireless network.
If you upgrade the existing BlackBerry Configuration Database, you can move user accounts from the previous
BlackBerry Enterprise Server to the new one using the BlackBerry Administration Service.
The BlackBerry Configuration Database and all BlackBerry Administration Service instances in the BlackBerry Domain
must be the same version. Before you upgrade the BlackBerry Configuration Database, you must stop the BlackBerry
Administration Service services that run on all other computers in the BlackBerry Domain until you upgrade the
computers.
Advantages of the cutover upgrade process include:
•
You can move user accounts back to the previous BlackBerry Enterprise Server if you experience issues with the
new one.
•
You can upgrade server hardware.
•
Users experience minimal service interruptions because user accounts remain active on the previous BlackBerry
Enterprise Server until you start the new one.
Disadvantages of this upgrade process include:
•
You require an extra computer.
•
The BlackBerry Enterprise Server sends new service books to all devices that can synchronize data over the
wireless network.
Upgrade a BlackBerry Configuration Database
If you are not a database administrator and you do not have permissions to modify the BlackBerry® Configuration
Database, you can request that a database administrator with the appropriate permissions upgrades the BlackBerry
Configuration Database before you run the setup application and upgrade the BlackBerry® Enterprise Server.
Before you begin:
Verify that you configured the proper permissions on the database server.
1.
Log in to the computer that hosts the database server as a local administrator or using a Windows® account that
has SQL administrator permissions.
2.
Copy the BlackBerry Enterprise Server installation media to the database server that hosts the BlackBerry
Configuration Database.
Upgrade Guide
Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the
existing BlackBerry Configuration Database
46