IBM AH0QIKO Upgrade Guide - Page 65

Con the BlackBerry Administration Service instances in a pool to communicate across network subnets, Log in to the BlackBerry Administration Service for the first time, There is a problem with this website's security certificate

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Upgrade Guide Configure the BlackBerry Administration Service instances in a pool to communicate across network subnets Configure the BlackBerry Administration Service instances in a pool to communicate across network subnets The instances in the BlackBerry® Administration Service pool use multicast UDP to communicate with each other. If the BlackBerry Administration Service instances are located in different network subnets and your organization's network configuration does not permit multicast UDP across the network subnets, you must configure the BlackBerry Administration Service instances to use TCP to communicate with each other. For example, if your organization uses a UDP peer-to-peer firewall filter, you must configure the BlackBerry Administration Service instances to use TCP to communicate across the network subnets. 1. Make sure that no BlackBerry Administration Service instance is in the process of restarting. 2. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Administration Service. 3. Click Edit component. 4. In the BlackBerry Administration Service pool drop-down list, click TCP with TCP PING. 5. Click Save all. 6. Restart the BlackBerry Administration Service instances. Log in to the BlackBerry Administration Service for the first time To open the BlackBerry® Administration Service, you can use a browser on any computer that has access to the computer that hosts the BlackBerry Administration Service. Before you begin: To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry device is connected to the computer, the browser must permit Microsoft® ActiveX® controls. 1. In the browser, type https:///webconsole/app, where is the name of the computer that hosts the BlackBerry Administration Service. 2. In the User name field, type admin. 3. In the Password field, type the password that you created during the installation process. 4. In the Log in using drop-down list, click BlackBerry Administration Service. 5. Click Log in. There is a problem with this website's security certificate Description The browser displays this error message when you try to navigate to the BlackBerry® Administration Service or BlackBerry Monitoring Service using Windows® Internet Explorer® version 7 or later. Possible solution 63

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Configure the BlackBerry Administration Service instances
in a pool to communicate across network subnets
The instances in the BlackBerry® Administration Service pool use multicast UDP to communicate with each other. If
the BlackBerry Administration Service instances are located in different network subnets and your organization's
network configuration does not permit multicast UDP across the network subnets, you must configure the BlackBerry
Administration Service instances to use TCP to communicate with each other. For example, if your organization uses
a UDP peer-to-peer firewall filter, you must configure the BlackBerry Administration Service instances to use TCP to
communicate across the network subnets.
1.
Make sure that no BlackBerry Administration Service instance is in the process of restarting.
2.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > BlackBerry Administration Service
.
3.
Click
Edit component
.
4.
In the
BlackBerry Administration Service pool
drop-down list, click
TCP with TCP PING
.
5.
Click
Save all
.
6.
Restart the BlackBerry Administration Service instances.
Log in to the BlackBerry Administration Service for the first
time
To open the BlackBerry® Administration Service, you can use a browser on any computer that has access to the
computer that hosts the BlackBerry Administration Service.
Before you begin:
To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry
device is connected to the computer, the browser must permit Microsoft® ActiveX® controls.
1.
In the browser, type
https://
<server_name>
/webconsole/app
, where
<server_name>
is the name of the
computer that hosts the BlackBerry Administration Service.
2.
In the
User name
field, type
admin
.
3.
In the
Password
field, type the password that you created during the installation process.
4.
In the
Log in using
drop-down list, click
BlackBerry Administration Service
.
5.
Click
Log in
.
There is a problem with this website's security certificate
Description
The browser displays this error message when you try to navigate to the BlackBerry® Administration Service or
BlackBerry Monitoring Service using Windows® Internet Explorer® version 7 or later.
Possible solution
Upgrade Guide
Configure the BlackBerry Administration Service instances in a pool to communicate across network
subnets
63