IBM QS21 User Guide - Page 78

Network, connection, problems, Service, processor

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acoustic mode. This throttling occurs independent of your power configuration. Full processor speed is restored automatically when the conditions that have caused the throttling have been resolved. Network connection problems Network connection symptom One or more blade servers are unable to communicate with the network. Suggested action Make sure that: v The switch modules for the network interface being used are installed in the correct BladeCenter bays and are configured and operating correctly. v The settings in the switch module are correct for the blade server (settings in the switch module are blade server specific). For additional information, see: v Chapter 5, "Configuring the blade server," on page 37 v The Problem Determination and Service Guide that comes with your BladeCenter unit v Other product-specific documentation that comes with the switch module Note: For the latest editions of the IBM BladeCenter documentation, go to http://www.ibm.com/support/us/en/. If the problem remains, see QS21 Problem Determination and Service Guide. If all the blades cannot communicate with the network, check the network itself for problems. Service processor problems Service processor symptom Suggested action Service processor reports a general monitor failure. 1. If the blade server is operating, shut down the operating system. 2. If the blade server was not turned off, press the power-control button (behind the blade server control-panel door) to turn off the server. 3. Remove the blade server from the BladeCenter unit. 4. Wait 30 seconds and reinstall the blade server into the BladeCenter unit. 5. Restart the blade server. If the problem remains, see QS21 Problem Determination and Service Guide 62 QS21 Installation and User's Guide

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acoustic
mode.
This
throttling
occurs
independent
of
your
power
configuration.
Full
processor
speed
is
restored
automatically
when
the
conditions
that
have
caused
the
throttling
have
been
resolved.
Network
connection
problems
Network
connection
symptom
Suggested
action
One
or
more
blade
servers
are
unable
to
communicate
with
the
network.
Make
sure
that:
v
The
switch
modules
for
the
network
interface
being
used
are
installed
in
the
correct
BladeCenter
bays
and
are
configured
and
operating
correctly.
v
The
settings
in
the
switch
module
are
correct
for
the
blade
server
(settings
in
the
switch
module
are
blade
server
specific).
For
additional
information,
see:
v
Chapter
5,
“Configuring
the
blade
server,”
on
page
37
v
The
Problem
Determination
and
Service
Guide
that
comes
with
your
BladeCenter
unit
v
Other
product-specific
documentation
that
comes
with
the
switch
module
Note:
For
the
latest
editions
of
the
IBM
BladeCenter
documentation,
go
to
If
the
problem
remains,
see
QS21
Problem
Determination
and
Service
Guide
.
If
all
the
blades
cannot
communicate
with
the
network,
check
the
network
itself
for
problems.
Service
processor
problems
Service
processor
symptom
Suggested
action
Service
processor
reports
a
general
monitor
failure.
1.
If
the
blade
server
is
operating,
shut
down
the
operating
system.
2.
If
the
blade
server
was
not
turned
off,
press
the
power-control
button
(behind
the
blade
server
control-panel
door)
to
turn
off
the
server.
3.
Remove
the
blade
server
from
the
BladeCenter
unit.
4.
Wait
30
seconds
and
reinstall
the
blade
server
into
the
BladeCenter
unit.
5.
Restart
the
blade
server.
If
the
problem
remains,
see
QS21
Problem
Determination
and
Service
Guide
62
QS21
Installation
and
User’s
Guide