Insignia NS-L32Q09-10A User Manual (English) - Page 36

Maintaining • Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. • Storage temperatures are 32° to 122°F (0° to 50°C). • Working temperatures are 41° to 104°F (5° to 40°C). • Do not place your TV in direct sunlight or near a heat source. Cleaning the TV cabinet Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the screen or cabinet with the cloth. Use a clean cloth to dry the screen or cabinet. Cleaning the TV screen Clean the screen with a soft, lint-free cloth. Troubleshooting Warning Do not try to repair your TV yourself. Refer all service to a qualified service technician. Problem No power No picture Good picture but no sound Good sound but poor color Poor picture Solution • Make sure that the power cord is correctly connected to your TV and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Make sure that Audio Only option is set to Off. For more information, see "Playing TV audio only" on page 19. • Make sure that the video cables are connected securely to the back of your TV. • Adjust the contrast and brightness. • Make sure that the correct video mode is selected. • Make sure that the incoming signal is compatible. • Make sure the antenna is connected correctly. • Check the closed caption settings. Some TEXT modes can block the screen. • Increase the volume. • Make sure that the sound is not muted. • Make sure that the correct audio mode is selected. • Adjust the contrast, color, and brightness settings. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. Problem Horizontal dotted line "Ghost" or double image Remote control does not work Snowy picture or noise VGA picture is not stable or synchronized No output from one of the speakers Control buttons do not work After images appear Picture has a few bright or dark dots Solution • Your TV may be too close to another electrical device, such as a hair dryer or neon light. Turn off the device or move your TV. • This may be caused by obstructions to the antenna, such as high-rise buildings or hills. Use of a highly directional antenna may improve the picture quality. • Press TV (not the color button) • Replace the batteries. Make sure that the + and - symbols on the batteries align with the + and - symbols in the battery compartment. • Clean the remote sensor on the front of your TV. • Bright or fluorescent lighting may interfere with the remote control signal. Turn off the light or move your TV. • Make sure that the A/V and antenna cables are connected correctly and securely. • Make sure that you have selected the correct VGA mode on your computer. • Adjust the balance in the Audio menu. • Make sure that the Button Lock option is set to Off. For more information, see "Locking control buttons" on page 26. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. • A few bright or dark dots on an LCD screen is normal. It does not affect the operation of this TV. 32 www.insigniaproducts.com