KitchenAid KRFC704FSS Use & Care Guide - Page 31

Troubleshooting

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TROUBLESHOOTING First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, visit www.kitchenaid.custhelp.com or call 1-800-253-1301. In Canada, visit www.kitchenaid.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 In Canada: KitchenAid Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. Refrigerator Operation WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. If you experience The refrigerator will not operate. The motor seems to run too much. Possible Causes Check electrical supply. Check controls. New installation Refrigerator control is in Showroom mode (on some models). High-efficiency compressor and fans The room or outdoor temperature is hot. A large amount of warm food has been recently added. Solution Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord. Make sure there is power to the outlet. Plug in a lamp to see if the outlet is working. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Make sure the controls are turned on. See "Using the Controls" section. Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to the coldest setting will not cool either compartment more quickly. If the refrigerator is in Showroom mode, cooling is turned off and "Showroom" will be illuminated on the control panel. See "Using the Controls" section for more information. Larger, more efficient refrigerators run longer at lower, more energy efficient speeds. It is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature-controlled environment. See "Location Requirements" section. Warm food will cause the refrigerator to run longer until the air cools to the desired temperature. 31

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31
Refrigerator Operation
First try the solutions suggested here or visit our website at
www.kitchenaid.custhelp.com
.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
If you experience
Possible Causes
Solution
The refrigerator will not
operate.
Check electrical supply.
Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if
the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE:
If problems continue, contact an electrician.
Check controls.
Make sure the controls are turned on. See “Using the Controls”
section.
New installation
Allow 24 hours following installation for the refrigerator to cool
completely.
NOTE:
Adjusting the temperature controls to the coldest setting
will not cool either compartment more quickly.
Refrigerator control is in Showroom
mode (on some models).
If the refrigerator is in Showroom mode, cooling is turned off and
“Showroom” will be illuminated on the control panel. See “Using
the Controls” section for more information.
The motor seems to run
too much.
High-efficiency compressor and fans
Larger, more efficient refrigerators run longer at lower, more
energy efficient speeds.
The room or outdoor temperature
is hot.
It is normal for the refrigerator to work longer under these
conditions. For optimum performance, place the refrigerator in
an indoor, temperature-controlled environment. See “Location
Requirements” section.
A large amount of warm food has
been recently added.
Warm food will cause the refrigerator to run longer until the air
cools to the desired temperature.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, visit
www.kitchenaid.custhelp.com
or
call
1-800-253-1301
. In Canada, visit
www.kitchenaid.ca
.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.