KitchenAid KRFC704FSS Use & Care Guide - Page 35

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Solution Ice and Water (cont.) The water and ice dispenser will not operate properly. (cont.) A reverse osmosis water filtration system is connected to the cold water supply. A reverse osmosis water filtration system can decrease water pressure. See "Water Supply Requirements" section. The water filter may be clogged. Remove the water filter and operate dispenser. If water flow increases, your filter is clogged and needs to be replaced. See "Water Filtration System" section. The water filter is installed incorrectly. Remove the water filter and reinstall. See "Water Filtration System" section. The refrigerator door or freezer drawer is not closed completely. Close the door or drawer firmly. If it does not close completely, see "The doors will not close completely" section. The refrigerator doors were recently removed. Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door. See "Refrigerator Leveling and Door Closing" section. Ice is clogged in the ice storage bin or ice is blocking the ice delivery chute. Remove the ice clogging the storage bin and delivery chute using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and delivery chute every 2 weeks. Ice bin is difficult to remove from door. Ice level in bin may be high and uneven from normal ice production and augering of ice during dispensing. Dispense 2-3 glasses of ice, then try removing the ice bin. The ice dispenser jams while dispensing crushed ice. Crushed ice is blocking the ice delivery chute. Switch from crushed ice to cubed ice to clear the ice dispenser. Then switch back to crushed ice. Water is leaking or dripping from the dispenser system. NOTE: A few drops of water after dispensing are normal. The glass was not held under the dispenser long enough. Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. Ice continues to flow from the dispenser. NOTE: A few cubes dispensed after releasing the dispenser lever is normal. The glass was not held under the dispenser long enough. Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. Water continues to drip from the dispenser beyond the first few drops. The refrigerator has just been installed. The water filter was recently installed or replaced. Flushing the water system removes air from the lines which causes the water dispenser to drip. Flush the water system. See "Water and Ice Dispensers" section. Flushing the water system removes air from the lines which causes the water dispenser to drip. Flush the water system. See "Water and Ice Dispensers" section. There may be a loose water connection. Check for water in bottom of refrigerator compartment, hinge area, or by household connection in back of product. Water is leaking from the The water line connections were not See "Connecting the Water" section. back of the refrigerator. fully tightened. Recently removed the doors and did not fully tighten water line connection. See "Refrigerator Leveling and Door Closing" section. Crushed or cubed ice misses the glass when dispensing ice. The glass is not held close enough to Hold the glass close to where the ice exits the chute. where the ice exits the chute. 35