KitchenAid KRFC704FSS Use & Care Guide - Page 32

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com. If you experience Possible Causes Solution The motor seems to run The door(s) are opened too frequently Warm air entering the refrigerator causes it to run more. Open too much. (cont.) or for too long. the door less often. The refrigerator door or freezer drawer is ajar. Make sure the refrigerator is level. See "Refrigerator Leveling and Door Closing" section. Keep food and containers from blocking the door. The refrigerator control is set too cold. Adjust the refrigerator control to a less-cold setting until the refrigerator temperature is as desired. The door or drawer gasket is dirty, worn, or cracked. Clean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures. The lights do not work. Your refrigerator is equipped with LED lighting which does not need to be replaced. If there is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call for service or assistance. Doors have been open longer than 10 minutes. Close the doors and drawer to reset and open to resume lighted task. The door switch is not sensing the door opening. Ensure there are no magnets or electronic devices within 3" (7.6 cm) of the hinge cover. The Temperature Control The door switch is not sensing the UI does not turn on door opening. Ensure there are no magnets or electronic devices within 3" (7.6 cm) of the hinge cover. Unusual Noise To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for "normal sounds." Below are listed some normal sounds with explanations. The refrigerator seems noisy. The compressor in your new refrigerator regulates temperature more efficiently while using less energy and operates quietly. Due to this reduction in operating noise, you may notice unfamiliar noises that are normal. Sound of the compressor High-efficiency compressor and fans Larger, more-efficient refrigerators run longer at lower, more running longer than energy efficient speeds. expected Pulsating/Whirring Fans/compressor adjusting to This is normal. optimize performance during normal compressor operation Popping Contraction/expansion of inside walls, especially during initial cooldown This is normal. Hissing/Dripping Flow of refrigerant or flow of oil in the This is normal. compressor Vibration The refrigerator may not be steady. Adjust the leveling screws and lower the leveling foot firmly against the floor. See "Refrigerator Leveling and Door Closing" section. Rattling/Banging Movement of the water lines against the refrigerator cabinet or of items placed on top of the refrigerator cabinet Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See "Connect the Water Supply" section or remove items from the top of the refrigerator. Sizzling Water dripping on the heater during This is normal. Defrost cycle Water running/Gurgling May be heard when ice melts during This is normal. the Defrost cycle and water runs into the drain pan Buzzing and clicking Heard when the water valve opens If the refrigerator is connected to a water line, this is normal. If and closes to dispense water and/or the refrigerator is not connected to a water line, turn off the ice fill the ice maker maker. Repetitive clicking Dual evaporator valve regulating the cooling operation You may hear rapid repetitive clicking sounds as the unit switches from cooling one compartment to cooling the other. This sound is normal. 32