Kodak 6850 User Manual - Page 43

Troubleshooting Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear 5. Close the upper cover and turn on the printer. 6. Press Paper Rewind to rewind the paper into the printer. If the Paper Jam message still appears on the operator panel, press Paper Rewind again. 7. Open the upper cover and reload the ribbon. See "Loading the Ribbon" on page 1-5. 8. Close the cover. 9. Reload the paper. See "Loading the Paper" on page 1-8. NOTE: If the Paper Jam message is still displayed on the operator panel, and you are at the end of a paper roll, it is possible that a segment of paper is too short to automatically exit the printer. Remove the front cleaning roller (see "Cleaning the Cleaning Rollers" on page 5-3) and remove the segment of paper. Recovering from a Power Interruption CAUTION: If the printer loses power while printing, the printer stops with the thermal head positioned against the platen roller. The platen roller could be deformed and damaged if the thermal head is left in this position. If a power outage occurs: 1. Open the upper cover immediately to release the pressure on the platen roller. Leave the cover open until power is restored. 2. When power is restored, restart the printer by following the procedure for "Clearing a Paper Jam" on page 6-4. 3. Submit your print job again. November 2011 6-5