Konica Minolta bizhub 161f SU-502 User Guide - Page 147

Direct fax transmission (Gateway TX), Scope Web Connection

Page 147 highlights

Operation error messages Chapter 9 9 Direct fax transmission (Gateway TX) Operation error messages Problem Cause Remedy Page Data does not arrive at the machine. The "Unimessage Pro INet Portal" settings are incorrect. Check the "Unimessage Pro I-Net Portal" settings. "Unimessage Pro I-Net Portal" user manual Since the size of the re- Reduce the size of the da- - ceived data is large, it ta, for example, by de- cannot be received due to creasing the number of the server's limitations. pages, and then try send- ing again. A fax cannot be sent from this machine. The communication mode for gateway transmissions is incorrectly specified. The network setting GATEWAY TX must be set to ENABLE, and the communication mode must be set correctly. p. 3-15 PageScope Web Connection Problem Cause Remedy Page A connection with PageScope Web Connection cannot be established. The IP address for the de- Specify the IP address. vice is not specified correctly. The URL setting in the In the "Address" box, Web browser is incorrect. type the IP address of the specified device. p. 3-10 p. 2-17 The settings in the web browser are incorrect. Even though the device can be accessed, certain settings must be specified according to the network configuration in order to establish a connection. For details, contact your network administrator. If a proxy is specified with Use the proxy settings in - the browser and the IP the browser to add the IP address of this machine address of this machine cannot be recognized by to the list of exceptions the proxy server, the that the proxy server will PageScope Web Con- not use. nection window cannot be display. The LAN cable is damaged. Replace the LAN cable. - 9-6 SU-502

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9
Operation error messages
9-6
SU-502
Operation error messages
Chapter 9
Direct fax transmission (Gateway TX)
PageScope Web Connection
Problem
Cause
Remedy
Page
Data does not arrive at
the machine.
The “Unimessage Pro I-
Net Portal” settings are
incorrect.
Check the “Unimessage
Pro I-Net Portal” settings.
“Unimes-
sage Pro
I-Net Por-
tal” user
manual
Since the size of the re-
ceived data is large, it
cannot be received due to
the server’s limitations.
Reduce the size of the da-
ta, for example, by de-
creasing the number of
pages, and then try send-
ing again.
-
A fax cannot be sent from
this machine.
The communication
mode for gateway trans-
missions is incorrectly
specified.
The network setting
GATEWAY TX
must be
set to
ENABLE
, and the
communication mode
must be set correctly.
p. 3-15
Problem
Cause
Remedy
Page
A connection with
PageScope Web Con-
nection cannot be estab-
lished.
The IP address for the de-
vice is not specified cor-
rectly.
Specify the IP address.
p. 3-10
The URL setting in the
Web browser is incorrect.
In the “Address” box,
type the IP address of the
specified device.
p. 2-17
The settings in the web
browser are incorrect.
Even though the device
can be accessed, certain
settings must be speci-
fied according to the net-
work configuration in
order to establish a con-
nection. For details, con-
tact your network
administrator.
-
If a proxy is specified with
the browser and the IP
address of this machine
cannot be recognized by
the proxy server, the
PageScope Web Con-
nection window cannot
be display.
Use the proxy settings in
the browser to add the IP
address of this machine
to the list of exceptions
that the proxy server will
not use.
-
The LAN cable is dam-
aged.
Replace the LAN cable.
-