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Major messages and troubleshooting

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7.2 Major messages and troubleshooting 7 7.2 Major messages and troubleshooting Message [PAPER JAM Open #th side cover] [Original doc. jam Open doc.feed cover] [FRONT COVER OPEN CLOSE FRONT COVER] [DOCUMENT COVER OPEN CLOSE DOCUMENT COVER] [DOC.FEED COVER OPEN CLOSE DOC.FEED COVER] [TONER EMPTY SUPPLY TONER] [PAPER EMPTY LOAD PAPER(#XXX)] [SET ORIGINAL TO ADF] [REMOVE ORIGINAL IN ADF] [Paper Empty] [NO SUITABLE PAPER LOAD PAPER(#XXX)] [APS SIZE ERROR(XXX)] Cause A paper jam has occurred in this machine. "#" indicates a tray. Jammed paper is left in this machine. "#" indicates a tray. Paper jam inside the ADF. Jammed paper is left in the ADF. The Front Cover of this machine is opened, or not set securely. An original is loaded into the ADF while the ADF is opened. The Document Feeder Cover of the ADF is opened. Toner is depleted. Cannot copy or print data. Paper-out occurs in the selected tray. "#" indicates a tray, and "XXX" indicates the paper size. When the copy function is started using the ADF (such as mixed original copy), the original is not loaded into the ADF. Or the ADF is opened. When the copy function is started using the Original Glass (such as ID COPY), the original is left in the ADF. (Copy settings being configured) The selected tray has run out of paper. • The paper size of the selected tray was changed when copying operations were being carried out. • There is no suitable-size paper when mixed originals are copied in the Auto Paper Select mode. "#" indicates a tray, and "XXX" indicates the paper size. There is no suitable-size paper when the original is copied in the auto paper select mode. "XXX" indicates the paper size. Correction action Open the cover at the displayed position, and remove the jammed paper. For details, refer to [Quick Guide Copy/Print/Fax/Scan Operations]. Open the cover at the displayed position, and remove the jammed paper again. For details, refer to [Quick Guide Copy/Print/Fax/Scan Operations]. Open the cover at the displayed position, and remove the jammed paper. For details, refer to [Quick Guide Copy/Print/Fax/Scan Operations]. Securely close the Front Cover of this machine. Securely close the ADF. Securely close the Document Feeder Cover. Install a new Toner Bottle. For details, refer to [Quick Guide Copy/Print/Fax/Scan Operations]. Load paper of the displayed size into the displayed tray. Set the original into the ADF. Securely close the ADF. Remove the original from the ADF. Load paper of the displayed size into the displayed tray or press Paper to select another paper size. Load paper of the displayed size or press Paper to select another paper size. Load paper of the suitable-size paper or press Paper to select another paper size. bizhub 215 7-4

Section	Page
Table of contents	2
1 Introduction	7
1.1 Welcome	7
1.1.1 User's guides	7
1.1.2 User's Guide	7
1.2 Conventions used in this manual	8
1.2.1 Symbols used in this manual	8
To use this machine safely	8
Procedural instruction	8
Key symbols	9
1.2.2 Original and paper indications	9
Original and paper sizes	9
Original and paper indications	9
2 Before Using This Machine	11
2.1 Part names and their functions	11
2.2 Main Body	13
2.2.1 Exterior of the main unit	13
2.2.2 Interior of the main unit	15
2.2.3 Reverse Automatic Document Feeder (Option)/Automatic Duplex Unit (Option)	16
Reverse Automatic Document Feeder	16
Automatic Duplex Unit	16
2.2.4 Paper Feeder Unit (Option)	17
2.3 Control Panel	18
2.3.1 Name and function of each part on the control panel	18
2.3.2 Extended Operation Panel MK-733 (Option)	20
2.3.3 Display message	21
2.4 Power	26
2.4.1 Turning on the power	26
2.4.2 Turning off the power	26
2.4.3 Initial mode	26
2.4.4 Auto Panel Reset	26
2.4.5 Sleep mode	27
2.4.6 Next Copy Job	27
2.5 Saving electricity	28
2.5.1 Setting sleep mode	28
3 Before Making Copies	30
3.1 Paper	30
3.1.1 Paper type	30
3.1.2 Paper size	31
3.1.3 Loadable number of sheets	32
3.1.4 Precautions for using paper	32
3.2 Image copy/printing area	33
3.3 Storing paper	34
3.4 Loading paper	35
3.4.1 Loading paper into Tray1	35
3.4.2 Loading paper to Tray2/Tray3/Tray4/Tray5	36
3.5 Original	37
3.5.1 Using ADF	37
3.5.2 Original type	37
3.5.3 Precautions on originals	38
3.6 Loading the original	39
3.6.1 Loading the original into the ADF	39
3.6.2 Setting the original on the Original Glass	40
3.6.3 Loading the highly translucent or transparent original	41
3.6.4 Setting the book original	41
3.6.5 Setting originals of different sizes (Mixed Original)	42
4 Making Copies	45
4.1 Copy	45
4.1.1 Basic copying method	45
4.1.2 Reducing or enlarging a standard size original to a different standard size	46
4.1.3 Specifying the image quality to fit the original	46
4.1.4 Specifying the density	47
4.1.5 Setting the original direction	48
4.2 Stopping, restarting, or erasing the copy job	49
4.3 Selecting the tray	50
4.3.1 Auto tray change function	51
4.3.2 Tray selection order by tray change function	51
4.4 Manually making copies	52
4.4.1 Paper type and number of sheets of paper available for the Bypass Tray	52
4.4.2 Adjusting the Bypass Tray	52
4.4.3 Loading plain paper into the Bypass Tray	53
4.4.4 Loading OHP transparencies into Bypass Tray	54
4.4.5 Loading envelopes into the Bypass Tray	55
4.4.6 Manually making copies (Bypass Tray)	57
4.5 Making copies on various types of paper	58
4.5.1 Making copies on OHP transparencies	58
4.5.2 Making copies on custom size paper	59
4.5.3 Making copies on envelopes	61
4.6 Specifying the zoom ratio to copy the original	62
4.6.1 Zoom ratio setting type	62
4.6.2 Setting the auto zoom function	62
4.6.3 Setting the fixed zoom ratio	63
4.6.4 Setting the zoom ratio manually	63
4.6.5 Setting the X/Y variable zoom ratio	64
4.7 Changing copy density to copy the original	65
4.7.1 Setting the copy density	65
4.8 Confirming the machine counter	66
4.8.1 Items you can confirm using the machine counter	66
4.8.2 Viewing the total counter	66
4.9 Printing reports	67
4.9.1 Printing reports	67
5 Making Copies in Advanced Manner	69
5.1 Finishing setting (sorting, grouping)	69
5.1.1 Finishing type	69
5.1.2 Setting finishing	71
5.2 Making 1-sided or 2-sided copy	72
5.3 Configuring 2in1 or 4in1 copy settings	74
5.4 Using the ID Copy	76
5.5 Making copies by entering the ID (Account) number	77
5.6 Setting book separation copy	78
5.6.1 Frame/Center erase type	79
5.7 Erasing a part of the original and making copies (Erase)	80
5.7.1 Precautions when making copies in the erase mode	80
5.7.2 Setting the erase	81
5.8 Making copies with black and white reversed (Neg./Pos. Reverse)	82
5.9 Making copies with a binding margin	83
5.9.1 Precautions when making copies with a binding margin	83
5.9.2 Setting a binding margin	84
5.10 Making copies with a date and page number	85
5.11 Registering or recalling the copy settings	86
5.11.1 Registering the copy setting	86
5.11.2 Recalling the copy setting and making copies	87
6 Utility and Copy Settings	89
6.1 Utility	89
6.2 Machine Setting	90
6.2.1 Select Machine Setting	91
6.2.2 Changing the auto panel reset setting	91
6.2.3 Changing the sleep mode setting	92
6.2.4 Changing the image quality when using the ADF	92
6.2.5 Changing the image quality when using the Original Glass	93
6.2.6 Changing the density	93
6.2.7 Changing the LCD contrast	94
6.2.8 Changing key speed setting	94
6.2.9 Changing the language to be displayed on the Display	95
6.3 Tray Settings	96
6.3.1 Selecting tray settings	96
6.3.2 Setting the unit of the paper size	96
6.3.3 Configuring paper settings for Tray1	97
6.3.4 Configuring settings for Tray2 to Tray5	98
6.4 Registering a custom size	99
6.4.1 Registering a custom size	99
6.5 Drum Dray (Dew condensation removal)	101
6.6 Administrator Settings	102
6.6.1 Selecting the administrator setting	103
6.6.2 Changing the administrator number	103
6.6.3 Configuring setting so that sleep mode is not used	103
6.6.4 Specifying ACCOUNT TRACK MODE	104
6.6.5 Registering ID (account)	104
6.6.6 Changing or deleting the ID (account)	105
6.6.7 Displaying or erasing the total counter by ID (account)	106
6.6.8 Erasing all total counters by ID (account)	106
6.7 COPY SETTING 1	107
6.7.1 Selecting COPY SETTING 1	108
6.7.2 Setting the tray priority	108
6.7.3 Specifying the quality priority	108
6.7.4 Specifying the density priority	109
6.7.5 Specifying the density level priority (Auto)	109
6.7.6 Specifying the density level priority (Manual)	110
6.7.7 Setting 2-sided printing	110
6.7.8 Setting the copy page margin	110
6.7.9 Setting the original page margin position	111
6.7.10 Setting the book binding position	111
6.7.11 Adjusting the page margin width	112
6.7.12 Setting the erase width	112
6.7.13 Setting a small size original	113
6.8 COPY SETTING 2	114
6.8.1 Selecting COPY SETTING 2	115
6.8.2 Setting the copy mode priority	115
6.8.3 Specifying the finishing priority	115
6.8.4 Specifying the alternate output	115
6.8.5 Setting 4in1 page copy order	116
6.8.6 Specifying the mixed original priority	116
6.8.7 Configure ORIG. DIRECTION setting	117
6.8.8 Configuring BOOK SEPARATION setting	117
6.8.9 Setting stamp printing	118
6.8.10 Setting the page number print format	118
6.8.11 Setting the date/time print format	119
7 If you suspect a failure then do the following	121
7.1 If this copy is output	121
7.2 Major messages and troubleshooting	123
7.3 The copier does not function.	125
8 Others	127
8.1 Major specifications	127
8.1.1 bizhub 215	127
8.1.2 Reverse Automatic Document Feeder DF-625	128
8.1.3 Paper Feeder Unit PF-507	128
8.1.4 Multi Bypass Tray MB-505	128
8.1.5 Automatic Duplex Unit AD-509	129
8.2 Daily maintenance	130
8.2.1 Housing	130
8.2.2 Original Glass	130
8.2.3 Slit Scan Glass	130
8.2.4 Original Pad	131
8.2.5 Control Panel	131
9 Index	133
9.1 Index by item	133

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bizhub 215

7-4

7.2

Major messages and troubleshooting

7.2

Major messages and troubleshooting

Message

Cause

Correction action

[PAPER JAM Open #th side

cover]

A paper jam has occurred in this

machine. "#" indicates a tray.

Open the cover at the displayed

position, and remove the

jammed paper. For details, refer

to [Quick Guide

Copy/Print/Fax/Scan Opera-

tions].

Jammed paper is left in this ma-

chine. "#" indicates a tray.

Open the cover at the displayed

position, and remove the

jammed paper again. For details,

refer to [Quick Guide

Copy/Print/Fax/Scan Opera-

tions].

[Original doc. jam Open

doc.feed cover]

Paper jam inside the

ADF

Jammed paper is left in the

ADF

Open the cover at the displayed

position, and remove the

jammed paper. For details, refer

to [Quick Guide

Copy/Print/Fax/Scan Opera-

tions].

[FRONT COVER OPEN

CLOSE FRONT COVER]

The

Front Cover

of this machine

is opened, or not set securely.

Securely close the

Front Cover

of this machine.

[DOCUMENT COVER OPEN

CLOSE DOCUMENT COVER]

An original is loaded into the

ADF

while the

ADF

is opened.

Securely close the

ADF

[DOC.FEED COVER OPEN

CLOSE DOC.FEED COVER]

The

Document Feeder Cover

the

ADF

is opened.

Securely close the

Document

Feeder Cover

[TONER EMPTY SUPPLY TON-

ER]

Toner is depleted.

Cannot copy or print data.

Install a new

Toner Bottle

. For

details, refer to [Quick Guide

Copy/Print/Fax/Scan Opera-

tions].

[PAPER EMPTY LOAD PA-

PER(#XXX)]

Paper-out occurs in the selected

tray.

"#" indicates a tray, and "XXX"

indicates the paper size.

Load paper of the displayed size

into the displayed tray.

[SET ORIGINAL TO ADF]

When the copy function is start-

ed using the

ADF

(such as mixed

original copy), the original is not

loaded into the

ADF

. Or the

ADF

is opened.

Set the original into the

ADF

Securely close the

ADF

[REMOVE ORIGINAL IN ADF]

When the copy function is start-

ed using the

Original Glass

(such as ID COPY), the original is

left in the

ADF

Remove the original from the

ADF

[Paper Empty]

(Copy settings being configured)

The selected tray has run out of

paper.

Load paper of the displayed size

into the displayed tray or press

Paper

to select another paper

size.

[NO SUITABLE PAPER LOAD

PAPER(#XXX)]

•

The paper size of the select-

ed tray was changed when

copying operations were be-

ing carried out.

•

There is no suitable-size pa-

per when mixed originals are

copied in the Auto Paper Se-

lect mode. "#" indicates a

tray, and "XXX" indicates the

paper size.

Load paper of the displayed size

or press

Paper

to select another

paper size.

[APS SIZE ERROR(XXX)]

There is no suitable-size paper

when the original is copied in the

auto paper select mode. "XXX"

indicates the paper size.

Load paper of the suitable-size

paper or press

Paper

to select

another paper size.