Konica Minolta bizhub C20/C20X bizhub C20 Printer/Copier/Scanner User Guide - Page 287

Solving Other Problems Symptom Cause Solution Machine power is not on. The power cord is not Turn off the machine, confirm that the correctly plugged into power cord is correctly plugged into the outlet. the outlet, and then turn on the machine. Something is wrong with the outlet connected to the machine. Plug another electrical appliance into the outlet and see whether it operates properly. The power switch is Turn the power switch off (O position), not correctly turned then turn it back to the on (I position). on (I position). The machine is con- Use a power source with the specificanected to an outlet tions listed in appendix A, "Technical with a voltage or fre- Specifications." quency that does not match the machine specifications. The control panel displays Toner Low much sooner than expected. One of the toner car- Remove the toner cartridges and tridges may be defec- check for damage. If it is damaged, tive. replace it. Printed with heavy See specifications in Appendix A. toner coverage. Cannot print The tray is empty. Check that at least Tray 1 is loaded the machine with media, in place, and secure. status list. There is a media mis- Clear the media misfeed. feed. When the If a fax is received, it Press the Fax key, and then check the paper type or could not be printed error details. paper size on paper of the cur- To print a received fax, change the for Tray 1 is rently specified type paper type to PLAIN PAPER and the changed, Check Fax Mode appears. or size. However, paper size to A4, LEGAL, LETTER or copy and print opera- OFICIO (Mexico only). tions can be per- formed. Solving Other Problems 273