Konica Minolta bizhub C20/C20X bizhub C20 Printer/Copier/Scanner User Guide - Page 290

Contact Technical Support with the, 4in1 copying on media with a narrow

Page 290 highlights

Symptom Cause Solution Not all pages A different user acci- Try printing the remaining pages. print. dentally canceled the job. The tray is empty. Check that the tray is loaded with media, in place, and secure. A document is printed Print the overlay file using a suitable with an overlay file printer driver. which has been created by an unsuitable printer driver. Some parts When printing enve- With 2in1 (4in1) copying, the zoom of the image lopes, the zoom ratio ratio is automatically adjusted. For 2in1 are lost with was specified, and (4in1) copying on media with a narrow 2in1 (4in1) then 2in1 (4in1) copy- printing area, such as envelopes, set copying. ing was set. 2in1 (4in1) copying, and then adjust the zoom ratio, if necessary. Machine resets or turns off frequently. The power cord is not Turn off the machine, confirm that the correctly plugged into power cord is correctly plugged into the outlet. the outlet, and then turn on the machine. A system error occurred. Contact Technical Support with the error information. 276 Solving Other Problems

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Solving Other Problems
276
Not all pages
print.
A different user acci-
dentally canceled the
job.
Try printing the remaining pages.
The tray is empty.
Check that the tray is loaded with
media, in place, and secure.
A document is printed
with an overlay file
which has been cre-
ated by an unsuit-
able printer driver.
Print the overlay file using a suitable
printer driver.
Some parts
of the image
are lost with
2in1 (4in1)
copying.
When printing enve-
lopes, the zoom ratio
was specified, and
then 2in1 (4in1) copy-
ing was set.
With 2in1 (4in1) copying, the zoom
ratio is automatically adjusted. For 2in1
(4in1) copying on media with a narrow
printing area, such as envelopes, set
2in1 (4in1) copying, and then adjust
the zoom ratio, if necessary.
Machine
resets or
turns off fre-
quently.
The power cord is not
correctly plugged into
the outlet.
Turn off the machine, confirm that the
power cord is correctly plugged into
the outlet, and then turn on the
machine.
A system error
occurred.
Contact Technical Support with the
error information.
Symptom
Cause
Solution