LG H445 Owners Manual - English - Page 77
Troubleshooting, problems require you to call your service provider
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Troubleshooting This chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself. Message Possible causes Possible corrective measures SIM or USIM card error There is no SIM or USIM card in the phone or it is inserted incorrectly. Make sure that the SIM or USIM card is correctly inserted. No network connection/ Dropped network Signal is weak or you are outside the carrier network. Operator applied new services. Move toward a window or into an open area. Check the network operator coverage map. Check whether the SIM or USIM card is more than 6~12 months old. If so, change your SIM or USIM card at your network provider's nearest branch. Contact your service provider. Codes do not match To change a security code, must need to confirm the new code by re-entering it. If you forget the code, contact your service provider. The two codes you entered do not match. Troubleshooting 75