Lenovo ThinkStation D20 (English) User guide - Page 48

Safety and Warranty The ThinkStation Safety and Warranty Guide that is provided with your computer contains information on safety, warranty, and notices. Read and understand all safety information before using this product. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service. Using the documentation and diagnostic programs If you experience a problem with your computer, see Chapter 8 "Troubleshooting and diagnostics" on page 29. For information on additional resources to help you troubleshoot your computer problem, see "Information resources" on page 41. If you suspect a software problem, see the documentation that comes with the operating system or software program, including readme files and online help. Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see "Diagnostic programs" on page 30. You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: http://support.lenovo.com Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period: • Problem determination - Trained service personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. 42 ThinkStation User Guide