Lenovo Y710 Y710 User Guide - Page 66

Computer Screen Problems, The screen is blank., The screen is unreadable or distorted. - drivers windows 7

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Chapter 4. Troubleshooting „ Computer Screen Problems The screen is blank. Do the following: ƒ If you are using the AC adapter, or using the battery, and the battery status indicator is on (is blue), press Fn + to make the screen brighter. ƒ If the Power indicator is in blinking blue, press any key or the Power button to resume from the sleep mode. ƒ If you still have the problem, do the Solution in the following problem "The screen is unreadable or distorted." The screen is unreadable or distorted. Make sure that: ƒ The display device driver is installed correctly. ƒ The screen resolution and color quality are correctly set. ƒ The monitor type is correct. To check these settings, do as follows: 1. Right-click on the desktop, and select Personalize from the pull down menu. 2. Click Display Settings and check whether the screen resolution and color quality are correctly set. 3. Click the Advanced Settings button. 4. Click the Adapter tab. 5. Make sure that the correct device driver name is shown in the adapter information window. ™ Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click the Properties button. If you are prompted for an administrator password or confirmation, enter the password or provide confirmation. Check the "Device status" box and make sure the device is working properly. If not, click the Troubleshoot button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button or the Troubleshoot button. 61

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61
Chapter 4. Troubleshooting
Computer Screen Problems
The screen is blank.
Do the following:
If you are using the AC adapter, or using the battery, and the battery status
indicator is on (is blue), press
Fn +
to make the screen brighter.
If the Power indicator is in blinking blue, press any key or the Power button to
resume from the sleep mode.
If you still have the problem, do the Solution in the following problem “The screen
is unreadable or distorted.”
The screen is unreadable or distorted.
Make sure that:
The display device driver is installed correctly.
The screen resolution and color quality are correctly set.
The monitor type is correct.
To check these settings, do as follows:
1. Right-click on the desktop, and select
Personalize
from the pull down menu.
2. Click
Display Settings
and check whether the screen resolution and color quality
are correctly set.
3. Click the
Advanced Settings
button.
4. Click the
Adapter
tab.
5. Make sure that the correct device driver name is shown in the adapter information
window.
Note:
The device driver name depends on the video chip that has been installed on
your computer.
6.
Click the
Properties
button. If you are prompted for an administrator password or
confirmation, enter the password or provide confirmation. Check the “Device status”
box and make sure the device is working properly. If not, click the
Troubleshoot
button
.
7. Click the
Monitor
tab.
8. Make sure the information is correct.
9. Click the
Properties
button or the
Troubleshoot
button.