Shipping the printer
....................................................................................................................................................................
107
Administrative support
.................................................................
108
Adjusting Power Saver
....................................................................................................................................................
108
Restoring the factory default settings
.......................................................................................................................
108
Checking the device status
............................................................................................................................................
109
Viewing reports
..................................................................................................................................................................
109
Restricting access to printer menus
...........................................................................................................................
110
Setting up e-mail alerts
...................................................................................................................................................
110
Configuring supply notifications
.................................................................................................................................
111
Copying printer settings to other printers
...............................................................................................................
111
Clearing jams
...................................................................................
113
Avoiding jams
.....................................................................................................................................................................
113
Accessing jam areas
.........................................................................................................................................................
114
Understanding jam lights and access locations
....................................................................................................
114
Clearing jams behind the photoconductor kit and toner cartridge
...............................................................
118
Clearing jams from the standard exit bin
.................................................................................................................
120
Clearing jams from Tray 1
..............................................................................................................................................
120
Clearing jams from Tray 2
..............................................................................................................................................
122
Clearing jams in the manual feeder
...........................................................................................................................
123
Clearing jams behind the rear door
...........................................................................................................................
124
Troubleshooting
.............................................................................
126
Solving basic printer problems
....................................................................................................................................
126
Solving printing problems
.............................................................................................................................................
126
Jobs do not print
...........................................................................................................................................................................
126
Multiple-language PDFs do not print
....................................................................................................................................
127
Job takes longer than expected to print
..............................................................................................................................
127
Job prints from the wrong tray or on the wrong paper
.................................................................................................
127
Incorrect characters print
...........................................................................................................................................................
128
Tray linking does not work
........................................................................................................................................................
128
Large jobs do not collate
...........................................................................................................................................................
128
Solving option problems
................................................................................................................................................
129
Option does not operate correctly or quits after it is installed
....................................................................................
129
Drawers
.............................................................................................................................................................................................
129
Memory card
..................................................................................................................................................................................
130
Solving paper feed problems
.......................................................................................................................................
130
Paper frequently jams
.................................................................................................................................................................
130
Paper jam lights remain on after jam is cleared
................................................................................................................
130
Contents
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