Lexmark C752 User Reference

Lexmark C752 Manual

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  • Lexmark C752 | User Reference - Page 1
    C752 User's Reference June 2003 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550
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    26 Linking trays ...27 Linking bins ...27 Holding a job in the printer 28 Tips for successful printing 31 Understanding fonts 33 Printing sample fonts 40 Chapter 4: Paper and specialty media specifications 41 Chapter 5: Using printer menus 42 Color Menu ...43 Finishing Menu 46 Help Menu ...49
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    supplies 110 Replacing print cartridges 111 Replacing the fuser 114 Replacing the toner waste container 116 Replacing the image transfer unit and transfer roller 118 Removing memory and option cards 128 Chapter 9: Troubleshooting 134 Calling for service 135 Checking an unresponsive printer
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    mailbox problems 140 Solving option problems 141 Solving paper feed problems 141 Solving print quality problems 142 Solving color quality problems 146 Restoring factory default settings 150 Aligning the image transfer unit 151 Using the Coverage Estimator 152 Configuring printer alerts
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    Edition notice Edition: June 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
  • Lexmark C752 | User Reference - Page 6
    40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation
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    Microsoft Corporation Other trademarks are the property of their respective owners. Licensing notice The printer resident software contains: • Software developed and copyrighted by Lexmark • Lexmark modified software licensed under the provisions of the GNU General Public License version 2 and
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    as the power cord or telephone, during a lightning storm. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
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    and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class
  • Lexmark C752 | User Reference - Page 10
    energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington,
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    has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class sound pressure, dBA * Printing 51 dBA Idling 34 dBA * These values are subject to change. See the C752 Tech Spec section of the Lexmark Web
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    printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark not considered to be hazardous. The printer contains internally a Class IIIb ( nanometers. The laser system and printer are designed so there is never
  • Lexmark C752 | User Reference - Page 13
    2 Printer overview The following illustration shows the Lexmark™ C752 printer. Standard output bin Front door Standard tray Upper right access door (redrive area) Lower right access door (fuser area) 13
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    The following illustration shows the printer configured with a duplex unit and three optional 500-sheet drawers. Duplex unit 500-sheet drawers The following illustration shows the printer configured with a duplex unit, one optional 500-sheet drawer, and one optional 2000-sheet drawer. Duplex unit
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    • Canceling a print job • Loading the trays • Loading the multipurpose feeder • Printing on specialty media (transparencies, labels, other) • Linking trays • Linking bins • Holding a job in the printer • Tips for successful printing • Understanding fonts • Printing sample fonts 15
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    some operator panel messages. • Resume printing after loading paper or clearing paper jams. • Exit Power Saver. If you have changed printer settings from the operator panel menus, press Go before sending a job to print. The printer must display Ready for jobs to print. Press Menu to: • Take the
  • Lexmark C752 | User Reference - Page 17
    of the buttons to enter your personal identification number (PIN) after you send a confidential job. See the menu map for a brief overview of the printer menus available from the operator panel. Sending a job to print To print a job from a typical Windows application: 1 Open the file you want to
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    a Windows desktop 1 Minimize all programs to reveal the contents of the desktop. 2 Double-click My Computer. 3 Double-click Printers. A list of available printers appears. 4 Double-click the printer you selected when you sent the job. A list of print jobs appears. 5 Select the job you want to cancel
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    . Straighten the edges of the stack on a level surface. • Never remove paper trays while a print job is printing. It could damage the tray or the printer. Loading 500-sheet trays Follow these instructions to load any of the 500-sheet trays. 1 Remove the tray. 19
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    the front of the tray. 3 Squeeze the side guide lever and slide the guide to the correct position for the size paper you are loading. Icons along the back of the tray indicate paper sizes. 4 Flex the sheets back
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    stack height. Overfilling the tray may cause jams. 6 Squeeze the front guide lever and slide the guide until it firmly touches the stack of paper. 7 Reinstall the tray. Make sure the tray is pushed completely into the printer. 8 If you are loading a different type of media than was previously
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    Loading the 2000-sheet tray Follow these instructions to load a 2000-sheet tray. Do not load any print media other than paper in the 2000-sheet tray. 1 Pull open the tray. 2 Squeeze the side guide lever, lift the guide, and place it into the appropriate slot for the size paper you are loading. 3
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    4 Slide the bottom support toward the front of the tray until it touches the front guide. 5 Flex the sheets back and forth to loosen them, the tray. Make sure the tray is pushed completely into the printer. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. 23
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    -As a manual bypass feeder, you send a print job to the feeder while specifying the type and size of media from your computer. The printer then prompts you to load the appropriate print media before it prints. To load the multipurpose feeder: 1 Open the multipurpose feeder. 2 Squeeze the paper guide
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    go. Do not force the media. Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams. 6 Squeeze the paper guide lever and slide the guide until it lightly touches the side of the stack. 7 If you are loading a different type of media than was previously loaded in the
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    a In your word processor, spreadsheet, browser, or other application, select File Print. b Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. c Select the tray containing the specialty media from the Form Source list box. d Select your
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    to a preassigned overflow bin when the current bin becomes full. Type Assignment Lets you assign different types of media to specific output bins or set of linked bins. The printer then sends all printed media to the bin or set of linked bins that you designated to receive each type of paper
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    Holding a job in the printer When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print
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    Go to print or delete specific jobs you have marked. The printer briefly shows messages indicating what printer had trouble formatting one or more of the held jobs. These formatting problems are most commonly the result of insufficient printer memory or invalid data that might cause the printer
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    jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 1-6. The job is then held in printer memory until you enter the same four-digit PIN from the printer operator panel and choose to print or
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    paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in not place anything on top of paper packages. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you
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    in the printer. See the following for loading instructions: • Loading 500-sheet trays • Loading the 2000-sheet tray • Loading the multipurpose feeder The following hints can help you avoid paper jams: • Use only recommended paper. Refer to the Card Stock & Label Guide available on our Lexmark Web
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    support extra languages and applications. The fonts in the PostScript emulation are compatible with Adobe PostScript 3 and include 20 additional fonts. The following tables list all the fonts resident in your printer. See Printing sample fonts for instructions not supported by Lexmark drivers. 33
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    Italic Intl-Courier-Oblique Courier Bold Intl-Courier-Bold Courier Bold Italic Intl-Courier-BoldOblique * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers. 34
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    -CondensedOblique Univers Condensed Bold Univers-CondensedBold Univers Condensed Bold Italic Univers-CondensedBoldOblique Wingdings Wingdings-Regular * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers. 35
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    Bodoni-Bold Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompressed CooperBlack CooperBlack-Italic Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers. 36
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    JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique * These fonts only available in PCL 5 emulation. They are not supported by Lexmark drivers. 37
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    which character will print for each key on the keyboard (or more specifically, for each code point). Some applications require different characters at some code points. To support multiple applications and languages, your printer has 88 symbol sets for the resident PCL 6 emulation fonts. Symbol sets
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    . Fonts can be downloaded to printer memory, or to a flash memory option or hard disk option. Fonts downloaded to flash memory or hard disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off. Euro support Support for the euro currency character
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    memory. Different fonts may be available in PCL and PostScript emulations. To print samples of all the fonts currently available for your printer: 1 Make sure the printer The printer returns to the Ready message after the font sample list prints. Refer to the Technical Reference on our Lexmark Web
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    .4 x 62 mm to 176 x 250 mm (3.87 x 6.38 in. to 6.93 x 9.84 in.). For more details about the types of paper and specialty media your printer supports, refer to the Card Stock & Label Guide available on our Lexmark Web site at www
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    Order Multipage View Multipage Border Help Menu Print All Help Guide Printing Guide Supplies Guide Print Quality Color Quality Media Guide Connection Guide Moving Guide Print Defects Jam Clearance Job Menu Cancel Job Reset Printer Print Buffer Cancel Fax Confidential Job Held Jobs Reset Active
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    applied to files printed using the PostScript driver. To adjust the printed color to better monitor are impossible to duplicate on your printer. Values No selections exist for this specified. Off No color correction is implemented. Manual Lets you customize the color conversion tables
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    in selecting colors to be printed. Users can print color samples pages for each of the RGB and CMYK color conversion tables used in the printer. The color samples pages consist of a series of colored boxes along with the RGB or CMYK combination that creates the color observed for each particular
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    Menu Item Purpose Values Manual Color To let users customize the RGB or CMYK color conversions applied to each object on the printed page. Color conversion of the data specified
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    selected from the operator panel.) 1...999 (1*) To set duplexing as the default for all Off* print jobs. (Select Duplex from the printer driver to duplex only specific On jobs.) Does not print application-generated blank pages as part of your job. Prints application-generated blank pages as part
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    edge for landscape orientation). To punch holes along the edge of all Off* printed output. (Select Hole Punch from the printer driver to punch holes only in output for a specific job.) On Does not punch holes in printed output. Punches holes in every printed page. To print a border around
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    stapling from the printer driver if you want to staple only On specific jobs.) Does not staple print jobs. Staples each print job sent to the printer. Staple Prime Src To specify the paper source you want the printer to use when it primes the stapler. When a staple cartridge is replaced or
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    Provides part numbers for ordering supplies. Provides information about print quality problems and solutions. Provides information about how to get the best color performance. Provides details about supported print media Provides instructions about how to connect the printer to a computer or network
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    , Repeat Print, or Print All Jobs Verify Print jobs stored in printer memory. Print A Job Prints all held jobs. Prints the specified held job. Press Menu to scroll through the list of held jobs. Press Select to print the specific job. Delete All Jobs Deletes all held jobs. Delete A Job Deletes
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    printer memory (RAM), and delete all data in the interface link buffer. Before selecting Reset Printer printer hard disk before printing. Note: Changing this menu item automatically resets the printer printer. Auto* Printer of memory in your printer, supplied by the specific print server. Select
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    automatically resets the printer. PCL SmartSwitch To configure the printer so it the default printer language. PS SmartSwitch To configure the printer so it printer language specified in the Setup Menu if PCL SmartSwitch is Off. Values for this menu item are supplied by the specific
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    print jobs to the hard disk. Buffers print jobs to the hard disk. Buffers print jobs only if the printer is busy processing data from another input port. Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows
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    the Parallel Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save the default printer language specified in the Setup Menu if PCL SmartSwitch is Off. May resolve some parallel interface problems. Provides
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    menu item. Displays all fonts resident in printer RAM when the printer ships from the factory. Download Displays all fonts downloaded to printer RAM. Flash Displays all fonts stored in flash memory. Disk Displays all fonts stored on the printer hard disk. All Displays all fonts available
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    the different requirements for languages or specific applications, such as math symbols for scientific text. Only the symbol sets supported for the selected font name are displayed. To configure your printer to work with printer drivers or applications that use different source assignments for
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    . Menu Item Purpose Values Assign Type/ Bin To send print jobs to a specific output bin based on the requested paper type. Note: If a user-defined they were one large bin. When one linked bin is full, the printer starts filling the next linked bin, and continues with each additional linked
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    printer pulls paper from the multipurpose feeder for the job. Manual Printer treats the multipurpose feeder like a manual feed tray, and displays Load Manual Bins is set to Mail Overflow and a specific output bin is full, the printer automatically diverts printed material to the overflow bin.
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    Loading Preprint Loading Bond Loading 2 Select a value. Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing. If the printer receives a single-sided job using that paper type, the printer inserts blank pages as necessary to print the job properly on
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    source. Tray Size Manual Pap Size MP Feeder Size Manual Env Size 2 Select a value. (* Denotes country/region-specific factory default values) Note paper that does not match any of the other available sizes. The printer automatically formats the page for the maximum possible size. You can
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    with the Paper Type and Paper Weight menu items. You may need to change those menu items to optimize print quality for your specific paper. 1 Select a paper type. Plain Texture Card Stock Text Trnsprncy Text Preprint Texture Colored Texture Custom Texture Labels Texture Bond Texture
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    containing the same type and size of paper are automatically linked by the printer, if you have set the Paper Size and the Paper Type to the correct values . 1 Select a paper source. Tray Type Manual Pap Type MP Feeder Type Manual Env Type 2 Select a value. Plain Paper Card Stock
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    have the printer substitute the specified paper size if the requested size is not loaded. Off Statement/A5 Printer prompts the Universal. 1 Select a unit of measure. Inches* (* Denotes a country/region-specific Millimeters* factory default value) 2 Select the values. Portrait Width =3.00-14.
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    Off* emulation error when an error occurs. On Printer searches printer memory for the requested font before searching flash memory or hard disk. Printer searches the hard disk and flash memory for the requested font before searching printer memory. Uses default resolution when printing all images
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    57600 115200 138200 172800 230400 345600 To specify the number of data bits that 7 are sent in each transmission frame. 8* To determine whether the printer uses Off* the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. On The serial
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    On Off Auto* Parity To select the parity for serial input and Even output data frames. Odd None* Ignore PCL To configure the printer so it On* SmartSwitch automatically switches to PCL emulation when a print job received through the serial port requires it, regardless of the default
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    Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether printer to print only in black Off* and white. On Printer does not sound an alarm. Printer sounds three quick beeps. Printer repeats three beeps every 10 seconds. Printer
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    are automatically stored in printer memory (RAM). All downloaded resources are automatically stored in flash memory. All downloaded resources are printer resumes printing after the specified timeout value. Printer stops printing, displays Hole Punch Waste Full, and sounds three quick beeps. Printer
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    for more information. Specifies the amount of time after a print job before the printer goes into Power Saver mode. (Your printer may not support the entire range of values.) The factory default Power Saver setting depends on your printer model. Print the menu settings page to determine the current
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    life of certain print supplies. To determine what the printer does Off* with downloaded resources, such as fonts and macros stored in RAM, if the printer receives a job that requires more memory than is available. On Printer retains downloaded resources only until memory is needed. It then
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    resumes printing after the specified timeout value. Printer stops printing, displays Load Staples, and sounds three quick beeps. Printer stops printing, displays Load Staples, and repeats three beeps every 10 seconds until the staple cartridge is replaced. An error message is displayed until someone
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    Menu The Supplies Menu provides information about printer supplies that require attention. It is only available when a supply is low or needs replacement. Menu Item Purpose Values Toner To view the status of the color print cartridges. Low Change Cartridge Oiler To view the status
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    . Note: Changing the USB Buffer menu item automatically resets the printer. Disabled Auto* Job buffering is disabled. Any jobs already buffered the USB Buffer size. The maximum size depends on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is
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    available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the hard disk are unaffected.) Do
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    emulation. Print Menus To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net To print information relating to the internal print server and the network settings defined by the Setup
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    operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Ready Message What this message means What
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    Loading the trays; Setup Guide • Reestablish communication by removing the specified device and reattaching it to the printer. • Press Go printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service. Wait for the message to clear. The printer
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    in the driver when you sent the confidential job to the printer. See also: Holding a job in the printer The printer is processing fonts, macros, and other data stored in printer memory. - Install more printer memory. Note: The messages 37 Insufficient Memory and Held Jobs may be lost alternate on
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    the printer hard disk. Press Go to clear the message. Some of the Print and Hold jobs stored on the disk will not be restored. See also: 37 Insufficient Memory Hole Punch Waste Full The hole punch box in the finisher is Empty the hole punch box. full. Insert Staple Cartridge The staple cartridge
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    Ovrflow Bin Full Parallel Performing Self Test What this message means What you can do The printer is trying to staple a print job, but the stapler is empty. • Install a new staple cartridge in the stapler. • Press Go to clear the message and continue printing without stapling. • Press Menu
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    new system code. Wait for the message to clear and the printer to reset. Warning: Do not turn the printer off while this message is displayed. Program Flash The printer is storing resources, such as fonts or macros, in flash memory. Wait for the message to clear. Warning: Do not turn the
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    Printer What this message means What you can do An error occurred while the printer was programming code into memory. Correct the problem the printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service. See also: Calling for service The
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    also: Setup Guide The stapler has only a few staples remaining. • Press Go to continue printing. • Install a new staple cartridge to clear the message. The standard bin is full. Remove the stack of paper in the bin to clear the message. At least one of the printer supplies requires attention
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    printer problems that may require printer service. Turn the printer off and check all cable connections. Turn the printer back on. If the service message recurs, call for service the correct download emulator version from the Lexmark Web site. The printer detects a paper jam. Clear the paper
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    . Background toner has prevented a calibration cycle from completing. A defective cartridge or ITU may be installed. Contact a service representative for a diagnosis. Press Go to clear the error. See also: Calling for service The printer memory (or hard disk, if installed) does not have the free
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    - Simplify the print job by reducing the amount of text or graphics on a page and deleting unnecessary downloaded fonts or macros. - Install additional printer memory. See also: Canceling a print job The page may not print correctly because the print information on the page is too complex. • Press
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    print cartridges 50 PPDS Font Error The PPDS interpreter has encountered a font error. • Press Go to clear the message and continue printing. • Press Menu to open the Job Menu and reset the printer or cancel the print job. 51 Defective Flash The printer detects defective flash memory. Press
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    : Setup Guide 58 Too Many Disks Installed Too many hard disks are installed on the printer. The printer only supports one hard disk at a time. Turn off and unplug the printer. Remove the excess hard disks from the printer. Plug in the printer and turn it on. See also: Removing memory and option
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    printer detects an unformatted hard disk. 64 Disk Not Supported The printer detects that an incompatible hard disk is installed. 64 Unsupported Disk The printer it. See also: Format Disk Turn the printer off and remove the disk. See also: Removing memory and option cards • Press Go to clear the
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    on hand, order one now. More pages may be printed before the cartridge is totally exhausted. The ITU NVRAM is invalid. Messages 900-999 relate to printer problems that may require printer service. What you can do • Press Go to continue printing. • If print quality is unacceptable, replace the
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    7 Clear paper jams • Understanding jam messages • Access doors and trays • Clearing the entire paper path • Clearing mailbox or output expander jams (Area M) • Clearing fuser jams • Clearing image transfer unit jams • Clearing finisher jams (Areas 1-6) • If you still need help 91
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    C, T Follow the instructions for clearing Area C and Area T. A Follow the instructions for clearing Area A. M Follow the instructions for Clearing mailbox or output expander jams (Area M). 1, 2, 3, 4, 5, 6 Refer to the Finisher Setup & User's Guide for instructions on clearing finisher
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    Access doors and trays The following illustrations show areas where jams can occur. Area A Multipurpose feeder 200 Paper Jam 250 Paper Jam Area B Left access door (beside tray 1) 200 Paper Jam Area C Paper input options: 500-sheet drawer or 2000-sheet drawer 24 Paper Jam Area D Front access door
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    Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2 Paper Jam and a message to clear certain printer areas. After you have cleared the following areas, make sure all printer covers, doors, and trays are closed, and then press Go to resume printing.
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    Area C 1 If you have one or more optional 500-sheet drawers: a Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray. b Close the door. 2 If you have an optional 2000-sheet
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    remove any paper caught in the rollers. Also, look up inside, as some jams may be above the rollers. 2 Reinstall the duplex mechanism in the printer. Area T 1 If you cannot clear all the 500-sheet drawer jams from Area C: a Carefully open trays 2 through 4 (all 500-sheet trays) and remove jams
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    Area J 1 Remove the duplex tray. 2 Remove any jams and then reinstall the tray. Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers and then close the door. 97
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    Clearing mailbox or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox. 2 Pull the jam straight out, and then close the door. 98
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    Clearing fuser jams 1 Clear the paper path. If the jam error message persists, go to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). CAUTION: The fuser assembly may be hot. Let it cool before continuing. 3 Pull down the latches. They slide toward the center to
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    fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 10 Slide the latches out, and then pull up to refasten them. 11 Close the doors. Clearing image transfer unit jams 1 Turn the
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    2 Remove all the print cartridges. a Pull up slightly on the cartridge handhold. b Pull the cartridge straight out and use the handle to lift it off the guides. c Place the cartridges on a clean, flat surface out of direct light. 3 Release the latches to open the multipurpose feeder (area A) all the
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    4 Remove the image transfer unit. a Raise the lever to unlock the image transfer unit. b Pull down on the handle. 102
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    c Slide the image transfer unit out and place it on a clean, flat surface. Warning: Do not touch the transfer belt. Touching the belt will damage the image transfer unit. 5 Look inside the printer. Remove all torn paper or other jams. 103
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    6 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves. b Push the handle up using both hands, and gently slide the unit in. 104
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    c Lower the lever to lock the image transfer unit into place. 7 Return the multipurpose feeder to its working position. Reinstall all the print cartridges. 105
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    8 Close the printer door. 9 Turn the printer on. The printer returns to a Ready state. Clearing finisher jams (Areas 1-6) Refer to the Finisher Setup & User's Guide for instructions on clearing finisher jams. If you still need help 1 Turn the printer off and then back on. 2 Contact your
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    the status of supplies • Conserving supplies • Ordering supplies and maintenance items • Recycling used supplies • Replacing print cartridges • Replacing the fuser • Replacing the toner waste container • Replacing the image transfer unit and transfer roller • Removing memory and option cards
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    supplies To determine the status of all of the consumables installed in your printer, print the menu settings page. See Printing a menu settings page for detailed instructions Duplex Paper and specialty media Use your software application or printer driver to send a Verify Print job. Use Held Jobs
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    place where you bought your printer. You can also visit our Lexmark online store at www.lexmark.com to order supplies. Click the Web link on . Ordering a print cartridge When the 88 Toner Low message appears on the display, you should order a new print cartridge. You can continue to
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    follow the instructions provided. Warning: Print cartridge leaks due to refilling can cause failure in several areas of your printer. Print cartridge or printer failures caused by refilling or a third party ink are not covered by your Lexmark printer warranty, extended warranty, or service agreement
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    4 Visit Lexmark's Web site at www.lexmark.com to print a free mailing label for your country/region. 5 Follow the instructions on the Web site for mailing the bag from your country/region. Replacing print cartridges 1 Turn the printer off. 2 Open the front cover. 3 Pull up slightly on the handhold.
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    the box and the plastic bag. Leave the rest of the packing materials in place for now. Note: To recycle the cartridge, save all the packing materials. Follow the recycling instructions in the box. 5 Shake the cartridge in all directions to distribute the toner. 6 Remove the cardboard shim and print
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    the blanket. Warning: Do not touch the photoconductor drum on the bottom of the print cartridge. 8 Place the cartridge on the guides of its color-coded opening, and then slide it into the printer. The cartridge drops slightly and clicks into place. 9 Close the front cover. Warning: If the front
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    Replacing the fuser 1 Turn off and unplug the printer. 2 Open the upper right and lower right access doors. CAUTION: The fuser may be hot. Let it cool before continuing. 3 Pull down the latches. They slide toward the center to release the fuser. 4 Pull the fuser straight out and set it aside. 114
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    5 Unwrap the new fuser. Note: Save all the packing materials. Follow the recycling instructions in the box. 6 Insert the new fuser into the printer. 7 Slide the latches to each side and then pull up to lock the fuser in place. 8 Close the doors. 9 Reset the fuser maintenance counter: a Plug
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    . Activating Menu Changes appears, then Performing Self Test appears. When you see the Ready message, you can resume sending print jobs to the printer. Replacing the toner waste container 1 Unpack the new toner waste container. 2 Open the toner waste container door and remove the old waste container
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    3 Place the old waste container in the plastic sleeve and dispose of it properly. 4 Insert the new toner waste container. 5 Close the toner waste container door. 117
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    following set of instructions to replace an image transfer unit, a transfer roller, or both. We recommend that you replace both the image transfer unit and the transfer roller at the same time. 1 Turn off and unplug the printer. 2 Open the front cover. 3 Remove all the print cartridges. a Pull up
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    and use the handle to lift it off the guides. c Set the cartridge on a clean, flat surface in the upright position. Warning: When removing cartridges from the printer, be careful not to touch the photoconductor on the bottom of the cartridge. 4 Release the latches to open the multipurpose feeder all
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    b Pull down on the handle. c Slide the unit out and place it on a clean, flat surface. 6 Perform one of the following: - If you are not installing a new transfer roller, skip to step 10. - If you are installing a new transfer roller, go to step 7. 120
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    7 Remove the old transfer roller. a Using your right hand, reach through the front of the printer and push the rear end of the transfer roller down and toward the rear until the front end of the roller lifts upward. b While holding
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    c While holding the front end of the roller in your left hand, rotate and move the rear end of the roller to the right until the roller gear is free from the printer. d Pull the roller completely and discard it. 8 Unwrap the new transfer roller. Remove and discard all the packaging. 122
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    9 Install the new transfer roller. a Rotate and move the rear of the roller to the left and into the notched opening as shown. b Using your right hand, insert the small end of the new roller into the notched opening as shown. c Push the roller down into place at the back of the printer. 123
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    10 Remove the new image transfer unit from the box and the plastic shipping bag. Note: Save all the packing materials. Follow the recycle instructions in the box. 11 Remove the protective cover and detensioner. Gently but firmly pull the material up and off the new unit. Warning: Do not
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    12 Insert the new image transfer unit. a Align the guides with the insertion grooves. Warning: Do not touch the transfer belt when installing the unit. Touching the transfer belt will damage the image transfer unit. b
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    c Lower the lever to lock the image transfer unit into place. 13 Return the multipurpose feeder to its working position. 14 Reinstall all the print cartridges. a Align the cartridge with its color-coded opening. b Slide it into the printer. The cartridge drops slightly and clicks into place. 126
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    completely, reopen the door and press in firmly on the cartridges to make sure they are fully seated. 16 Plug the printer in and perform one of the following: - If you only installed a transfer roller, turn the printer back on. The printer returns to a Ready state. You are now finished. - If you
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    the connector for the card you want to remove. Option card connector Firmware and flash memory card connectors Memory card connector Hard disk connector Accessing the printer system board 1 Turn the printer off. 2 Unplug the printer power cord. 3 Disconnect all cables from the back of the
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    cards Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card. 1 Remove the system board access cover. See Accessing
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    Card. Warning: Option cards are easily damaged by static electricity. Touch something metal on the printer before you touch an option card. 1 Remove the system board access cover. See Accessing the printer system board. 2 Locate the option card. 3 Remove the screw that secures the card to the
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    a hard disk Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before you touch a disk. 1 Remove the system board access cover. See Accessing the printer system board. 2 Locate the hard disk. 3 Gently pull the three posts on the hard disk mounting
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    Warning: Optional firmware cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional firmware card. 1 Remove the system board access cover. See Accessing the printer system board. 2 Grasp the firmware card gently and pull it straight out in one
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    Align the slots at the top of the access cover with the screws near the top of the printer. 2 Slide the cover up under the top cover lip as far as it will go, and then bottom of the cover. 4 Reconnect all cables on the back of the printer. 5 Plug in the printer power cord. 6 Turn the printer on. 133
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    9 Troubleshooting • Calling for service • Solving option problems • Checking an unresponsive printer • Printing a menu settings page • Changing menu settings • Disabling Power Saver • Solving paper feed problems • Solving print quality problems • Solving color quality problems • Restoring
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    For service in the U.S. or Canada, call 1-800-Lexmark (1-800-539-6275). For other countries/regions, refer to the numbers listed on the drivers CD. Checking an unresponsive printer Sometimes printer problems are very easy to solve. If your printer is not responding, first make sure: • The power cord
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    of memory installed is correctly listed under "Printer Information." 6 Verify that the paper trays are configured for the sizes and types of paper you loaded. Changing menu settings You can use the operator panel to change printer menu settings and customize your printer to meet your specific needs
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    you can select the Disabled value from the Power Saver menu item. Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command. For more information, refer to the Technical Reference available on our Lexmark Web site at www.lexmark.com. Disabling the operator panel menus
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    Menu button is pressed when the printer displays the Ready status message, the message Menus Disabled appears. If the printer is holding a confidential job or Printing multi-language PDFs Symptom Cause Some maintenance and troubleshooting documents do not print. The documents contain unavailable
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    Refer to the drivers CD or to our Lexmark Web site for information. Make sure you are using a recommended interface cable. Refer to the Setup Guide for cable specifications. • Print the job. (Only part of the job may print.) • Delete the job. • Free up additional printer memory by scrolling through
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    memory options to install. Set Print Timeout to a higher value from the Setup Menu. Solving mailbox problems Symptom Paper jams before reaching the mailbox. Cause Solution The mailbox and the printer are misaligned. Realign the mailbox and the printer. Refer to the Setup Guide for instructions
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    . Refer to the Setup Guide for instructions. Your printer driver may not automatically recognize that an option is attached to your printer. Look at the driver settings and verify that all the printer configuration settings are correct. Solving paper feed problems Symptom Cause Solution Paper
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    about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced. Use the following table to find solutions to print quality problems. Symptom Repeating defects Cause Solution Either the print cartridges are
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    , replace the image transfer unit and transfer roller. 3 If you still have the problem, replace the fuser. Streaked horizontal lines ABCDE ABCDE ABCDE The print cartridges, the transfer Replace the print cartridge, the transfer roller, the roller, image transfer unit, or fuser image transfer unit
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    paper that does not meet the printer specifications. • The image transfer unit printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more than one printer. • Select a different Toner Darkness setting from the printer driver
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    the printer driver before sending the job to print. • Replace the print cartridges. Uneven print density ABCDE ABCDE ABCDE • The print cartridges are paper than for the size loaded. what is loaded in the tray. • Guides in the selected tray are set for a different size paper than what is
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    cartridges are • Replace the print cartridges. defective. • Call for service. • Your printer requires servicing problems. Note: You should also read "Solving print quality problems" on page 142, which provides solutions for common print quality problems , yellow, and black inks or toners can be
  • Lexmark C752 | User Reference - Page 147
    to the software application's Help section for instruction. How does the printer know what color to print? When a driver for the best color? What driver settings should I use for the best color? The PostScript driver to improve the color? This problem most commonly occurs when projecting
  • Lexmark C752 | User Reference - Page 148
    the printed color of a particular object to closely match a specific color of interest. A typical example of this is when problem. The eight Color Samples options correspond to color conversion tables in the printer should provide instructions for modifying an object's color. Manual Color Correction
  • Lexmark C752 | User Reference - Page 149
    to use: Color specification of object being printed RGB Classification of object being printed Text Graphic Image CMYK Text Graphic Image Printer Color Correction setting Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Auto Off Manual Color Samples pages to
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    on the operator panel while Restoring Factory Defaults appears. - All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. (Resources residing in flash memory or on the optional hard disk are unaffected.) - All menu settings are returned to the factory default
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    , make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: 1 Make sure the printer is on and the Ready message appears. 2 Press Menu until you see Utilities Menu, and then press Select. 3 Press Menu until you see Color Alignment
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    values may vary from printer to printer. The accuracy of the estimates may be affected by how full the print cartridges are, environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of the page. Lexmark makes no claim as
  • Lexmark C752 | User Reference - Page 153
    Lexmark's network printer management utility, indicates when it is time to replace supplies and points out actual or potential problems. When a printer the drivers CD that shipped with your printer. Using MarkVision Messenger MarkVision Messenger lets you create Actions that execute specific commands
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    the buttons when Performing Self Test appears on the display. When the printer self test completes, Config Menu appears. 4 Press Menu until you see Size Sensing, and then press Select. Note: Only paper trays that support auto size sensing are displayed on the operator panel. 5 Press Menu until
  • Lexmark C752 | User Reference - Page 155
    67 USB 73 C calling for service 135 Cancel Fax (Job Menu) Manual Color 45 Print Mode 45 Print Resolution 45 Toner Darkness 46 Color Samples (Color Menu) 44 Toner (Supplies menus 137 Power Saver 137 disk memory 129 defragmenting 74 formatting 74 printing downloaded resources 75 removing 129
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    printing samples 75 priority 64 resident 33, 40 symbol sets supported 56 symbol sets, PCL 6 emulation 38 Format Disk (Utilities Cartridge 84 32 Unsupported Cartridge 84 33 Calibration Error 84 34 Incorrect Media 85 34 Short Paper 85 35 Res Save Off Deficient Memory 85 36 Printer Service
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    64 Disk Not Supported 89 64 Unsupported ITU Maintenance 90 900-999 Service 90 Activating Menu Full 79 Insert Staple Cartridge 79 Insert Tray Plain Letter 79 Load Manual 79 Load Staples 80 Load Power Saver 81 Print Jobs on Disk 81 Printer 83 Std Bin Full 83 Supplies 83 Tray Empty 83
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    cartridge 109 transfer roller 109 web oiler 109 ordering supplies PCL SmartSwitch, setting See also printer language network port 52 parallel support 40 image smoothing 64 printing PS errors 64 resident fonts 33 PostScript Menu 64 Font Priority 64 Image Smoothing 64 power saver configuring 69 Power
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    problem solving clearing operator panel error messages 16 stopping printer 17 problems calling for service 135 Guide 41 R recycling supplies 110 removing firmware card 132 flash memory option 129 option cards 130 printer memory option 129 replacing fuser 114 image transfer unit 118 print cartridges
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    Menu 72 Toner 72 Oiler 72 Waste Toner Bottle 72 supplies, status of toner 72 oiler 72 waste toner bottle 72 Symbol Set (PCL Emul Menu) 56 symbol set support 40 symbol sets, definition 38 T taking printer offline 17 with Menu button 16 with Stop button 17 test printing Hex Trace
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www.lexmark.com
User’s Reference
June 2003
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2003 Lexmark International, Inc.
740 West New Circle Road
Lexington, Kentucky 40550
C752