Lexmark C912 Setup Guide

Lexmark C912 Manual

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  • Lexmark C912 | Setup Guide - Page 1
    C912 Setup Guide March 2003 www.lexmark.com
  • Lexmark C912 | Setup Guide - Page 2
  • Lexmark C912 | Setup Guide - Page 3
    English
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    described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for
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    an optional duplex unit 8 Installing an optional high capacity feeder 10 Attaching the paper tray labels 16 Install printer supplies 17 Opening the top cover 17 Installing the fuser oil coating roll 20 Installing the photodevelopers 22 Installing the toner cartridges 24
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    cover 37 Load paper 38 Loading the paper trays 40 Loading the multipurpose feeder 45 Loading the high capacity feeder 48 Attach cables 51 Attaching a local cable 51 Attaching a network cable 52 Turning on the printer 53 Install drivers for local printing 54 Windows 55
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    Install drivers for network printing 68 Windows 68 Macintosh 69 UNIX/Linux 69 NetWare 70 Using the publications CD 71 Viewing and using the CD contents 71 Statement of limited warranty 72 Contents vii
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    of standard memory - One additional 550-sheet drawer - Ethernet 10BaseT/100BaseTX print server installed - USB and Ethernet connectors • Lexmark C912dn (duplex network) - Duplex unit - All features of the network model High capacity feeder (see page 10) To customize your Lexmark C912 printer, you
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    Web site at www.lexmark.com/publications. Quick Reference and Clearing Jams sheets The Quick Reference and Clearing Jams sheets provide easy access to information about loading print media, understanding common printer messages, and clearing paper jams. Drivers CD The drivers CD contains all the
  • Lexmark C912 | Setup Guide - Page 10
    cartridges (3) Four photodevelopers (4) Fuser oil coating roll (5) Quick Reference and Clearing Jams sheets (6) Setup Guide (7) Publications CD (8) Drivers CD (9) Power cord If any items are missing or damaged, refer to the publications CD for information about contacting Lexmark Customer Support
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    location for your new Lexmark C912 printer is vital to ensuring the printer provides you with the quality of service you expect. Considering environmental issues Note: Adequate ventilation is important if you expect to print high volumes of materials or print continuously. When choosing a place
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    Left side Right side Lexmark C912 (base) 330.2 mm (13 in.) 152.4 mm (6 in.) Lexmark C912n (network) 152.4 mm (6 in.) Lexmark C912dn (duplex network) 330.2 mm (13 in.) Lexmark C912 with a high capacity feeder 762 mm (30 in.) * Includes the printer and any standard options for that model
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    setup instructions for your printer and any paper handling options you may have purchased. Topic Installing the printer base or cabinet Installing a 550-sheet drawer Positioning the printer Installing an optional duplex unit Installing an optional high capacity feeder Go to page... 5 5 6 8 10 Set
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    all packing material. 3 Follow the instructions that came with the option to assemble or prepare the cabinet or base for installation. 4 Place the cabinet or base in the location you have chosen for your printer. Installing a 550-sheet drawer Your printer supports up to three optional 550-sheet
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    drawer. b Lower the 550-sheet drawer into place. Seat it securely on the other drawer. c Repeat steps a and b for each additional drawer. Positioning the printer CAUTION: The base printer weighs 80.5 kg (177 Ib) and requires at least four people to lift it safely. You are ready to position the
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    heavy media tray Your printer supports an optional heavy media tray. To use this tray, simply remove the standard tray that came with the printer (Tray 1) and replace it with the heavy media tray. Store the standard tray in the box the optional tray came in. Set up the printer and paper handling
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    : Refer to the publications CD for information about the types and sizes of paper the duplex unit supports. Your printer supports an optional duplex unit that provides two-sided printing. 1 Remove the duplex unit from its packing material. 2 Remove any shipping tape and additional packing material
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    4 Align the duplex unit with the slots in the printer. 5 Slide in the duplex unit. 6 Align the thumbscrews on the duplex unit with the holes in the printer. 7 Tighten the thumbscrews. 8 Close the duplex unit door. Set up the printer and paper handling options 9
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    9 Your printer supports an optional high capacity feeder. You can load up to 3,000 sheets of letter or A4 size paper in the high capacity feeder. Remove and unpack all items from the box. Make sure you have the following items: (1) High capacity feeder (2) Docking frame (3) Guide rail (4) Interface
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    screws through the bottom screw holes of the docking frame as shown. 5 Tighten the screws. 6 Place the wrench in the holder on the high capacity feeder. Set up the printer and paper handling options 11
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    on guide rail with the studs on the docking frame. 2 Slide the guide rail down until it is fully seated on the docking rail and flat against the floor. 3 Place the high capacity feeder on the guide rail. Note: Make sure all four casters are on the guide rail. Set up the printer and paper handling
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    the holes in the docking frame, see "Installing height adjustment spacers" on page 15. 5 Roll the high capacity feeder toward the printer until the feeder locks to the docking frame. You hear a click when the feeder locks into the correct position. 6 Attach the interface cable to the back of the
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    cable to the rear of the high capacity feeder and tighten the thumbscrews. 8 Insert the point on the cable holder into the hole on the back of the top optional drawer. 9 Place the high capacity feeder cable into the holder. 10 Close the cable holder. Set up the printer and paper handling options 14
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    one of the casters to the high capacity feeder. 4 Add or remove spacers. To add spacers: a Insert the four screws through the caster. b Place the spacers on the screws. c Align and insert the screws into the screw holes on the high capacity feeder. Set up the printer and paper handling options 15
  • Lexmark C912 | Setup Guide - Page 25
    to indicate the tray number and to help identify paper jams and change paper tray menu options. Number the trays in sequential order, according to the illustration. The actual number for the trays may differ depending on your printer configuration. Set up the printer and paper handling options 16
  • Lexmark C912 | Setup Guide - Page 26
    Step 4: Install printer supplies Opening the top cover To access the Lexmark C912 printer supplies: 1 Remove any shipping tape and packing material. 2 Open the front door. 3 Rotate the top cover locking lever to the left. Install printer supplies 17
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    Note: The top cover opens very quickly; keep both hands on the top cover when opening. Right top cover latch 4 Place both hands on the lifting points and squeeze the right top cover latch. 5 Lift the top cover until it stops. Install printer supplies 18
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    Shipping strap 6 Remove the shipping strap that holds the cover: a Push down slightly on the cover. b Twist the top part of the strap slightly to pull it down and toward the front of the printer until it is free of the cover. Install printer supplies 19
  • Lexmark C912 | Setup Guide - Page 29
    the bottom part of the strap from the printer. 7 Remove any shipping tape and yellow packing material from inside the printer. Installing the fuser oil coating roll 1 Remove the coating roll from its packaging. CAUTION: Do not touch the coating roll. Only touch the coating roll's outside housing
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    2 Slide the coating roll into the fuser by pushing it firmly all the way back until it clicks into place. Make sure the coating roll drops down into position. It clicks into place with no gap between it and the fuser. Install printer supplies 21
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    photodevelopers Warning: Do not touch, drop, or place anything on the transfer belt. Touching the surface of the transfer belt or placing items on it may damage it. Transfer belt Your printer ships with four color-coded photodevelopers which you must place inside the top cover. Each photodeveloper
  • Lexmark C912 | Setup Guide - Page 32
    photodeveloper with the slot in the printer. A label above each slot indicates which color photodeveloper should be installed. 6 While holding the photodeveloper with your left hand and the photodeveloper cover with your right hand, slide the photodeveloper in until the unit is fully seated. As the
  • Lexmark C912 | Setup Guide - Page 33
    the cartridges in any order. However, it may be easier to install them from left to right: black, yellow, cyan, and magenta. 2 Gently rotate the toner cartridge to distribute the toner evenly. 1 Yield based on approximately 5% coverage of pages per color (toner darkness set to 4). Install printer
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    3 Remove the shipping tape and any additional packing material. 4 Align the toner cartridge with its slot in the printer. The toner cartridge is placed to the right of the corresponding colored label. Install printer supplies 25
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    5 Slide the toner cartridge in until the cartridge is fully seated. 6 Push the waste toner arm onto the photodeveloper until it snaps into place. 7 Repeat steps 2 through 6 to install the remaining toner cartridges. Install printer supplies 26
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    1 Locate the adhesive overlay packaged with your printer. 2 Peel the backing off the overlay. the overlay. Refer to the publications CD for instructions on changing the language of the text displayed on : Before closing the top cover, make sure the area under the cover is free of hands, clothing, and
  • Lexmark C912 | Setup Guide - Page 37
    squeeze the right top cover latch. b Lift the top cover. c Press down firmly until the top cover clicks into place. 4 Close the front door. Install printer supplies 28
  • Lexmark C912 | Setup Guide - Page 38
    turn them off as well and unplug any cables going to the printer. If you did not purchase any memory, firmware, or option cards, skip this step and go to "Step 6: Load paper" on page 38. You can customize your printer memory capacity and connectivity by adding option cards or a hard disk. Removing
  • Lexmark C912 | Setup Guide - Page 39
    Screws 1 Loosen the eight screws on the system board cover. Do not remove the screws completely. Screws 2 Slide the cover up and away from the printer. Install memory and option cards 30
  • Lexmark C912 | Setup Guide - Page 40
    card connectors Option card connector Optional ImageQuick firmware card Optional hard disk To install a... Memory card Firmware card Hard disk Option card Parallel connector Ethernet connector USB connector Option card cover 4 Use the following table to locate the instructions you need. Go to page
  • Lexmark C912 | Setup Guide - Page 41
    for other Lexmark printers may not work with your printer. Warning: Memory and flash memory cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch a memory card. Complete the following instructions to install either a printer memory card
  • Lexmark C912 | Setup Guide - Page 42
    Installing a firmware card Note: Firmware cards designed for other Lexmark printers may not work with your printer. Warning: Firmware cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch a card. Alignment pins If an option card has been
  • Lexmark C912 | Setup Guide - Page 43
    Installing a hard disk Warning: Hard disks are easily damaged by static electricity and physical shock (such as dropping). Touch something metal, such as the printer frame, before you touch the hard disk. If an option card has been installed, you may have to remove the option card before installing
  • Lexmark C912 | Setup Guide - Page 44
    Function Adds an Ethernet, Token-Ring, or Fiber port to connect your printer to a network. Install a MarkNet N2501e or N2401e internal print server if you received either of these cards as part of a multifunction printer upgrade. Adds an RS-232C serial and 1284-C parallel interface port. Adds
  • Lexmark C912 | Setup Guide - Page 45
    4 Align the connector on the option card with the connector on the system board. The cable connectors on the side of the option card must fit through the connector slot. 5 Push the option card firmly into the option card connector. 6 Secure the card to the system board with the screws. Install
  • Lexmark C912 | Setup Guide - Page 46
    access cover Screw slot After you finish installing cards on the printer system board, reinstall the system board access cover. 1 Align the holes on the access cover with the screws on the printer. 2 Place the cover against the printer and slide it down. 3 Tighten the eight screws. Install memory
  • Lexmark C912 | Setup Guide - Page 47
    printer to avoid printing problems. For detailed information about media characteristics, refer to the Card Stock & Label Guide located on our Lexmark Web site at www.lexmark.com. The following table lists page numbers where you can find loading instructions for the standard and optional trays
  • Lexmark C912 | Setup Guide - Page 48
    D, E, and F. The following table lists recommended media, weights, and the stack height guide to use when loading the paper trays. Stack height letter Recommended media A Lexmark Glossy Paper*: Letter (P/N 12A5950), A4 (P/N 12A5951) B 11x17, Legal, B4, A3 (90-105 g/m2, 24-28 lb bond) C Letter
  • Lexmark C912 | Setup Guide - Page 49
    heavy media paper tray, make sure you review the heavy media tray section in the table on page 38 and follow the heavy media tray instructions on page 44. Each paper tray holds 550 sheets of paper. Follow these instructions to load paper in all the paper trays. 1 Pull the paper tray out until
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    for the size of paper you are loading. 4 Release the paper guide. Note: The position of the left paper guide tells the printer the size of the paper in the tray. If the left paper guide is in the wrong position, you may experience paper feeding problems or incorrect page formatting. 5 Flex
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    the paper in the tray, print side down. Note: Do not exceed the maximum stack height for the size and weight media you are using (see page 39). Overfilling the tray may cause jams. 7 Squeeze the front paper guide lever and slide the guide until it lightly touches the stack of paper. Load paper 42
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    8 Rotate the paper size dial until the size of the paper in the tray is indicated. 9 Push the tray completely in the printer. Load paper 43
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    to the size and type of media you have placed in the tray. Set the paper size and type 1 Follow the instructions for "Loading the paper trays" on page 40 to place your print media in the heavy media paper tray. 2 Press Menu until you see Paper Menu, and then press Select. 3 Press Menu until you see
  • Lexmark C912 | Setup Guide - Page 54
    two ways: • Paper tray-Load plain paper, glossy paper, labels, card stock, or other print media in the feeder with the intention of leaving the media in the feeder. • Manual bypass feeder-Send a print job to the feeder while specifying the type and size of media from your computer. The printer then
  • Lexmark C912 | Setup Guide - Page 55
    To load the multipurpose feeder: 1 Open the multipurpose feeder. 2 Slide the paper guides to the correct position for the size of paper you are loading. Note: The guides are interconnected. When you move one, they both move together. 3 Press the paper feed plate down until it locks into place. 4
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    paper print side up between the paper guides. Note: Do not exceed the maximum stack height. Overfilling the feeder may cause jams. 6 Move the SET button to the left to unlock the tray. The multipurpose tray can be closed by lifting it. However, it must be locked down before closing. Load paper
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    go to step 6 on page 49. If not, continue with step 3. Note: The high capacity feeder must be properly adjusted for A4 or Letter size paper. If the paper guides are in the wrong position, you may experience paper feeding problems. 3 Loosen the left and right paper guide thumbscrews. Load paper 48
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    forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. 7 Place the paper against the paper guides with the print side up. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. Load paper 49
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    paper to lower the tray. 9 Place the paper against the paper guides, with the print side up. 10 Repeat step 8 and step 9 until you have filled the tray or loaded the desired quantity. 11 Close the top cover. Make sure the high capacity feeder is pushed completely against the printer. Load paper
  • Lexmark C912 | Setup Guide - Page 60
    a network or directly to a computer to print locally. Attaching a local cable USB Attach your printer locally using either a USB port or a parallel port. A USB port is standard on all Lexmark C912 printer models. Windows 98 SE, Windows Me, Windows 2000, and Windows XP operating systems support USB
  • Lexmark C912 | Setup Guide - Page 61
    cable, such as Lexmark part number 11K4078 (1.83 m [6 ft]). 2 Go to "Turning on the printer" on page 53. Attaching a network cable Ethernet You can attach your printer to a network using standard network cables. A 10BaseT/100BaseTX Fast Ethernet port is standard on the network model. To attach
  • Lexmark C912 | Setup Guide - Page 62
    for instructions on clearing the message. Look for information about understanding printer messages. 4 If you attached your printer locally, continue with "Step 8: Install drivers for local printing" on page 54. If you attached your printer to a network, continue with "Step 9: Verify printer setup
  • Lexmark C912 | Setup Guide - Page 63
    Step 8: Install drivers for local printing Note: For Windows operating systems, you can skip the hardware wizard and use the drivers CD to install your printer drivers. Launch the CD and follow the instructions to install printer software. A local printer is a printer attached to your computer
  • Lexmark C912 | Setup Guide - Page 64
    In addition to the following driver installation instructions, you may need to refer to the documentation that shipped with your computer and your Windows software. Some versions of Windows software may already have a system printer driver for this printer included. Installation may seem automatic
  • Lexmark C912 | Setup Guide - Page 65
    setup is complete. Using Windows Me with USB or parallel cable Note: Depending on the software and printers already installed on your computer, your screens may vary from those in the instructions. You must install both a USB port driver and an enhanced custom print driver. When the Found New
  • Lexmark C912 | Setup Guide - Page 66
    > 6 After the printer driver is installed, click Finish. 7 Use the default printer name or type a unique name for your printer, and then click Next. 8 Click Yes (recommended), and then click Finish to print a test page. 9 After the test page prints, click Yes to close the window. 10 Click Finish to
  • Lexmark C912 | Setup Guide - Page 67
    NT operating systems. Note: You need administrative access to install printer drivers on your computer. Using Windows 95 with a parallel cable Note: USB support is not available for Windows 95 operating systems. 11 Select Yes to print a test page, and then click Finish. All the necessary files
  • Lexmark C912 | Setup Guide - Page 68
    of your printer, and then click OK. Your printer appears in the original Printer (USB) window. 7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure your printer PPD now matches your printer. 8 Click Create, and then click Save. Install drivers for local printing 59
  • Lexmark C912 | Setup Guide - Page 69
    a downloadable software package from our Lexmark Web site at www.lexmark.com. 9 Specify a printer name, and then click Save. Your printer is now saved as a desktop printer. 1 Install a printer PostScript Printer Description (PPD) file on your computer. a Insert the drivers CD. b Double-click Mac OS
  • Lexmark C912 | Setup Guide - Page 70
    are available on the drivers CD and on our Lexmark Web site at www.lexmark.com. The User's Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. All the printer driver packages support local printing using a parallel connection
  • Lexmark C912 | Setup Guide - Page 71
    . b Press Menu until you see Print Menus, and then press Select. c Look under the Standard Serial (or Serial Option X if you installed a serial interface card) heading to find the serial parameters. Installing a printer driver You must install a printer driver on the computer that is connected to
  • Lexmark C912 | Setup Guide - Page 72
    the printer. Look for the printer settings under the Serial Standard (or Serial Option X) heading on the Menu Settings page you printed earlier. 6 Click OK, and then close all the windows. 7 Print a test page to verify printer installation. a Click Start Settings Printers. b Select the printer you
  • Lexmark C912 | Setup Guide - Page 73
    ." 6 Verify that the paper trays are configured for the sizes and types of paper you loaded. Printing a network setup page Note: If an optional MarkNet print server is installed, you see Print Net1 Setup on the display. If the printer is attached to a network, print a network setup page to verify
  • Lexmark C912 | Setup Guide - Page 74
    a solution, and then print another network setup page to verify that you are connected to your network. Save the network setup page. You will use it in the other steps. What do I do next? Task Configure for TCP/IP Install drivers for network printing Go to page... 66 68 Verify printer setup 65
  • Lexmark C912 | Setup Guide - Page 75
    Step 10: Configure for TCP/IP If you have TCP/IP available on your network, we recommend that you assign an IP address to the printer. Assigning a printer IP address Note: Instructions for other methods of setting the IP address are in the online documentation on the drivers CD that shipped with
  • Lexmark C912 | Setup Guide - Page 76
    is active on the network, you receive a reply. Configuring for Pull Printing If your printer has an optional Lexmark ImageQuick™ firmware card installed, you can configure for Pull Printing once an IP address is assigned to the printer. For detailed configuration instructions, refer to the CD
  • Lexmark C912 | Setup Guide - Page 77
    look for information about network printer installation for your specific Windows environment. If you choose to install without using the instructions on the drivers CD, you need a basic understanding of network printing on TCP/IP networks, installing printer drivers, and the process involved
  • Lexmark C912 | Setup Guide - Page 78
    a downloadable software package from our Lexmark Web site at www.lexmark.com. • Create a desktop printer icon (Mac OS 8.6 to 9.x) or create a queue in Print Center (Mac OS X) Detailed instructions for these tasks are in the online documentation included on the drivers CD. Your printer supports many
  • Lexmark C912 | Setup Guide - Page 79
    detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. You can download these packages from our Lexmark Web site. You may also find the driver package you need on the drivers CD. NetWare Your printer supports both Novell Distributed Print Services (NDPS
  • Lexmark C912 | Setup Guide - Page 80
    CD Viewing and using the CD contents The User's Reference includes helpful information about using your printer and solving common printing problems. Copies of the Setup Guide, the Quick Reference sheet, and the Clearing Jams sheet are also on the CD. The publications CD is shipped inside the Setup
  • Lexmark C912 | Setup Guide - Page 81
    warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer. If you transfer this product to another user, warranty service under
  • Lexmark C912 | Setup Guide - Page 82
    Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Failure to have installed a maintenance kit as specified (if applicable) • Use of printing media outside of Lexmark specifications • Use of other than Lexmark supplies (such as toner cartridges
  • Lexmark C912 | Setup Guide - Page 83
    Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com
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C912 
Setup Guide 
March 2003 
www.lexmark.com