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Unblocking the PIN, Your Phone's Security

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Your Phone's Security Unblocking the PIN If you enter your PIN incorrectly three times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Service to get a PIN Unblock Code (PUK). Follow their instructions for unblocking your SIM PIN Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, you get a message to contact Nextel Customer Service. Except for making emergency calls, your phone does not function with a blocked SIM card. Section 2C: Setting Your Phone's Security 91

Section	Page
ic502 by Motorola®	1
Table of Contents	3
Welcome to Nextel From Sprint	7
Introduction	8
Your Phone’s Menu	9
Getting Started	15
Setting Up Service	16
Getting Started	17
Determining If Your Phone Is Already Activated	17
Setting Up Your Voicemail	18
Account Passwords	19
Account Password	19
Voicemail Password	19
Data Services Password	19
Getting Help	20
Visit www.nextel.com	20
Reaching Nextel Customer Service	20
Receiving Automated Invoicing Information	20
Sprint 411	21
Operator Services	21
Your Phone: The Basics	22
Your ic502 By Motorola	23
Front View of Phone	23
Inside View of Phone	24
Key Functions	25
Antenna	27
Getting Started With Your Phone	28
Locating Your SIM Card	28
Inserting Your SIM Card	29
Removing Your SIM Card	30
Using Your Phone’s Battery and Charger	31
Installing the Battery	31
Removing the Battery	33
Charging the Battery	33
Battery Use and Maintenance	35
Turning Your Phone On and Off	35
Finding Your Phone Number and Walkie-Talkie Number	36
Basic Phone Features	37
Viewing Status Information	38
Navigating Through Phone Menus	40
Accessories	42
Entering Text	43
Selecting a Character Input Mode	43
Entering Characters Using Word English Text Input	44
Entering Characters Using Multi-Tap Mode	45
Entering Numbers and Symbols	46
Using Your Phone	47
Making and Answering Calls	48
Types of Calls	49
Making and Answering Phone Calls	50
Making Calls	50
Answering Calls	50
Missed Phone Calls	52
Calling Emergency Numbers	52
In-Call Options	53
End-of-Call Options	54
Saving a Phone Number	54
Dialing and Saving Phone Numbers With Pauses	55
Plus (+) Code Dialing	56
Abbreviated Dialing	56
Dialing From Contacts	57
Using Speed Dialing	57
Making and Answering Walkie-Talkie Calls	59
Making Walkie-Talkie Calls	59
Using Stored Walkie-Talkie Numbers	60
Answering Walkie-Talkie Calls	61
Sending Contact Information	61
Group Walkie-Talkie Calls	64
Making Group Walkie-Talkie Calls	64
Group Walkie-Talkie Call Information	65
Sharing Groups	66
Making and Answering Talkgroup Calls	68
Difference Between Group Walkie-Talkie and Talkgroup Calls	68
Joining a Talkgroup	69
Adding More Talkgroups	69
Making Talkgroup Calls	70
Receiving Talkgroup Calls	70
Making and Answering Direct Talk Calls	71
Setting Your Phone to Direct Talk	72
Code Direct Talk Calls	73
Private Direct Talk Calls	74
Receiving All Calls on a Channel	75
Making Emergency Calls While in Direct Talk Mode	76
Using Call Alerts	77
Sending Call Alerts	77
Responding to a Call Alert	78
Keeping Track	79
Incoming Phone Calls	79
Incoming Walkie-Talkie Calls, Talkgroup Calls, and Call Alerts	80
Group Walkie-Talkie Calls	81
Direct Talk	81
Controlling Your Phone’s Settings	82
Sound Settings	83
Ringer Types	83
Adjusting the Phone’s Volume Settings	84
Sound Indicators	85
Silence All	85
Display Settings	86
Changing the Text Greeting	86
Setting Light Controls	86
Changing the Phone’s Menu Style	88
Changing the Clock Display	88
Changing Other Display Settings	89
Location Settings	90
Messaging Settings	91
Displaying Pop-up Messages	91
Setting Message Alerts	91
Managing Preset Messages	92
Airplane Mode	93
TTY Use	94
Phone Setup Options	96
Shortcuts	96
Call Answer Mode	96
Calling Options	97
Display Language	98
Walkie-Talkie Settings	99
Enabling One Touch Walkie-Talkie	99
Silencing Talkgroup Calls	100
Setting Your Talkgroup Area	100
Setting Your Phone’s Security	101
Accessing Your Security Menu	102
SIM Card Security	103
SIM Card’s PIN	103
Turning SIM PIN On and Off	103
Using Your Phone’s Lock Feature	106
Locking Your Phone	106
Unlocking Your Phone	106
Changing the Lock Code	106
Calling In Lock Mode	107
Using Special Numbers	107
Limiting Use of Your Phone	108
Limiting Access to Contacts	108
Limiting Data Services Access	109
Limiting Outgoing Calls	109
Limiting Incoming Calls	110
Limiting Walkie-Talkie Calls	110
Erasing Data	111
Resetting Your Phone	111
Security Features for Data Services	112
Net Guard	112
Update Data Profile	112
Controlling Your Roaming Experience	113
Understanding Roaming	114
Recognizing the Roaming Icon on the Display Screen	114
Roaming on Other Digital Networks	114
Checking for Voicemail Messages While Roaming	114
Setting Your Phone’s Roam Mode	116
Set Mode	116
Using Call Guard	117
Using Data Roam Guard	118
Managing Call History	119
Viewing Call History	120
Viewing the Call History of Phone Calls	120
Viewing the Call History of Walkie-Talkie Calls and Call Alerts	121
Phone Call History Options	123
Making a Phone Call From Call History	123
Saving a Phone Number From Call History	124
Prepending a Phone Number From Call History	125
Walkie-Talkie Call History Options	126
Making a Walkie-Talkie Call From Call History	126
Saving Walkie-Talkie Information From Call History	127
Erasing Call History	128
Using Contacts	129
About Contacts	130
Finding Contacts Entries	132
Finding Names	132
Finding Speed Dial Numbers	132
Filtering Entries	133
Creating a Contacts Entry	134
Adding a Phone Number to a Contacts Entry	134
Assigning Speed Dial Numbers	135
Assigning a Ringer or Picture to an Entry	135
Assigning an Email Address or Web Address	136
Assigning a Date	137
Creating Distribution Lists	137
Editing a Contacts Entry or Distribution List	138
Contacts Entries for Walkie-Talkie Groups and Talkgroups	139
Creating Group Walkie-Talkie Entries	139
Editing Walkie-Talkie Group Entries	141
Creating Talkgroup Entries	141
Managing Your Contacts	142
Erasing All Contacts	143
Viewing Memory Status	143
Using Your SIM Manager	144
Viewing Entries Stored in Your SIM Card	144
Deleting Entries Stored in Your SIM Card	144
Copying Contacts Entries - Phone to SIM Card	145
Copying Contacts Entries - SIM Card to Phone	145
While Copying...	146
Dialing Nextel Services	147
Using the Phone’s Calendar and Tools	148
Using Your Phone’s Calendar	149
Adding an Event to the Calendar	149
Event Alerts	150
Event Alert Menu	150
Viewing Events	150
Changing to Weekly View	151
Going to Today’s Date	151
Erasing an Event	151
Erasing Old Events	152
Erasing All Events	152
Using Your Phone’s Tools	153
Using the Alarm Clock	153
Using the Calculator	154
Using the World Clock	154
Managing Voice Records	155
Voice Records	156
Recording Voice Records	156
Playing Voice Records	157
Changing Voice Record Settings	157
Using Other Voice Record Options	158
Service Features	159
Service Features: The Basics	160
Using Voicemail	161
Setting Up Your Voicemail	161
Voicemail Notification	161
Sending an Incoming Call to Voicemail	162
Retrieving Your Voicemail Messages	162
Voicemail Options	163
Clearing the Message Icon	165
Voicemail Menu Key	166
Using SMS Text Messaging	167
Composing SMS Text Messages	167
Accessing SMS Text Messages	168
Using Preset Messages	168
Using Caller ID	169
Responding to Call Waiting	169
Making a Three-Way Call	170
Using Call Forwarding	171
Voice Command	172
It’s Easy to Get Started	172
Creating Your Own Address Book	172
Making a Call With Voice Command	173
Accessing Information Using Voice Command	174
Data Services	175
Data Services Applications	176
Getting Started	177
Your User Name	177
Launching a Data Connection	177
Connection Status and Indicators	178
Navigating the Web	178
Downloading Premium Services Content	181
Using My Content Manager	183
Exploring the Web	185
Using the Browser Menu	185
Data Services FAQs	190
Safety and Warranty Information	193
Important Safety Information	194
General Precautions	195
Safety and General Information	196
AgION® Antimicrobial - Built-in Protection for Your Phone	196
Exposure to Radio Frequency (RF) Energy	198
Operational Precautions	198
RF Energy Interference/Compatibility	199
Implantable Medical Devices	199
Driving Precautions	200
Operational Warnings	200
Choking Hazards	202
Glass Parts	202
Seizures/Blackouts	203
Caution About High Volume Usage	203
Repetitive Motion	203
Hearing Aid Compatibility With Mobile Phones	204
Battery Tips	206
Specific Absorption Rate Data	207
Information From the World Health Organization	208
Product Registration	209
Owner’s Record	209
Phone Guide Proprietary Notice	209
Export Law Assurances	210
Wireless: The New Recyclable	210
California Perchlorate Label	211
Smart Practices While Driving	212
Drive Safe, Call SmartSM	212
Declaration of Conformity	214
Manufacturer’s Warranty	216
Motorola Limited Warranty for the United States and Canada	217
What Does this Warranty Cover?	217
Products and Accessories	217
Software	219
Who Is Covered?	219
What Will Motorola Do?	220
How to Obtain Warranty Service or Other Information	220
What Other Limitations Are There?	221
Service and Repairs	222