Netgear AC797 User Manual - Page 5

AirCard 797 Mobile Hotspot Update Software Downloaded Over the Air From the Mobile Hotspot Web Page 63 Chapter 5 Frequently Asked Questions Questions About Connecting and Disconnecting Devices and Accessing the Internet 66 What do I do if I can't connect a device to the mobile hotspot 66 What do I do if I can't access the Internet 66 How do I disconnect from the mobile broadband network?....67 How do I find out how many devices are connected to my mobile hotspot's Wi-Fi networks 67 What do I do if the No Signal icon displays 67 Why can't my device access the mobile hotspot web page when connected to a VPN 67 Why can't my mobile hotspot connect to a computer running Windows Vista 67 What do I do if my mobile hotspot doesn't connect to my service provider's network 68 Questions About the Mobile Hotspot Web Page 68 How do I go back to the mobile hotspot web page 69 What do I do if I forget my admin login password 69 General Questions 69 Why isn't my battery charging 69 Why is the Signal Strength indicator always low 70 Why is the download or upload speed slow 70 The LCD screen is not lit. How do I know if the mobile hotspot is still powered on 70 How do I find my computer's IP address 70 Find the IP address on a Windows 7, Windows Vista, or Windows XP device 70 Find the IP address on a Windows 8 device 71 Find the IP address on a Mac OS X device 71 Find the IP address on devices running other operating systems 71 How do I find a device's MAC address 71 Find the MAC address on a Windows 7, Vista , or XP device 71 Find the MAC address on a Windows 8 device or newer....72 Find the MAC address on a Mac OS X device 72 What do I do if the Wi-Fi network name doesn't appear in the list of networks 73 5