Netgear AC797 User Manual - Page 75

View Alerts, SIM Not Installed, SIM Error — Check SIM, SIM Locked

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AirCard 797 Mobile Hotspot View Alerts Your mobile hotspot displays alerts to advise you of device status changes. See View Messages From the Mobile Hotspot Web Page on page 20. SIM Not Installed Ensure that the micro SIM card is installed correctly. For information about replacing a SIM, see Replace a SIM Card on page 12. SIM Error - Check SIM Ensure that your network service provider's micro SIM card is inserted in the mobile hotspot. If a problem still exists, contact customer service. The micro SIM card might be damaged and need replacing. SIM Locked You can unlock the SIM. To unlock the micro SIM card from the mobile hotspot web page: 1. Contact customer service for the PIN to unlock the micro SIM card. 2. From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a web browser. 3. Enter http://mywebui.net/ or http://192.168.1.1. The mobile hotspot web page displays. 4. Enter the administrator login password. The default password is The default Admin Login is different for each AC797 device. See the label under the battery. The password is case-sensitive. The home page displays. 5. Enter the micro SIM PIN when prompted. 6. Click the Save button. Your settings are saved. Troubleshooting 75 User Manual

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View Alerts
Your mobile hotspot displays alerts to advise you of device status changes. See View
Messages
From
the
Mobile
Hotspot
Web
Page
on page 20.
SIM Not Installed
Ensure that the micro SIM card is installed correctly. For information about replacing a
SIM, see Replace
a
SIM
Card
on page 12.
SIM Error — Check SIM
Ensure that your network service provider’s micro SIM card is inserted in the mobile
hotspot. If a problem still exists, contact customer service. The micro SIM card might
be damaged and need replacing.
SIM Locked
You can unlock the SIM.
To unlock the micro SIM card from the mobile hotspot web page:
1.
Contact customer service for the PIN to unlock the micro SIM card.
2.
From a computer or Wi-Fi device that is connected to the mobile hotspot, launch a
web browser.
3.
Enter
http://mywebui.net/
or
.
The mobile hotspot web page displays.
4.
Enter the administrator login password.
The default password is The default Admin Login is different for each AC797 device.
See the label under the battery. The password is case-sensitive.
The home page displays.
5.
Enter the micro SIM PIN when prompted.
6.
Click the
Save
button.
Your settings are saved.
User Manual
75
Troubleshooting
AirCard 797 Mobile Hotspot