Netgear DG834G DG834G Original Reference Manual - Page 105

Troubleshooting, Basic Functioning - web configuration interface

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Chapter 8 Troubleshooting This chapter gives information about troubleshooting your DG834G 54 Mbps Wireless ADSL Firewall Router . After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? • Have I connected the router correctly? Go to "Basic Functioning" on page 8-1. • I can't access the router's configuration with my browser. Go to "Troubleshooting the Web Configuration Interface" on page 8-3. • I've configured the router but I can't access the Internet. Go to "Troubleshooting the ISP Connection" on page 8-4. • I can't remember the router's configuration password. • I want to clear the configuration and start over again. Go to "Restoring the Default Configuration and Password" on page 8-9. Basic Functioning After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on (see "The Router's Front Panel" on page 2-6 for an illustration and explanation of the LEDs). 2. Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is running. 3. After approximately 10 seconds, verify that: a. The Test LED is not lit. b. The LAN port LEDs are lit for any local ports that are connected. c. The WAN port LED is lit. Troubleshooting 8-1

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Troubleshooting
8-1
Chapter 8
Troubleshooting
This chapter gives information about troubleshooting your DG834G 54 Mbps Wireless ADSL
Firewall Router . After each problem description, instructions are provided to help you diagnose
and solve the problem. For the common problems listed, go to the section indicated.
•
Is the router on?
•
Have I connected the router correctly?
Go to
“Basic Functioning” on page 8-1
.
•
I can’t access the router’s configuration with my browser.
Go to
“Troubleshooting the Web Configuration Interface” on page 8-3
.
•
I’ve configured the router but I can’t access the Internet.
Go to
“Troubleshooting the ISP Connection” on page 8-4
.
•
I can’t remember the router’s configuration password.
•
I want to clear the configuration and start over again.
Go to
“Restoring the Default Configuration and Password” on page 8-9
.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power LED is on (see
“The Router’s Front Panel”
on page 2-6
for an illustration and explanation of the LEDs).
2.
Verify that the Test LED lights within a few seconds, indicating that the self-test procedure is
running.
3.
After approximately 10 seconds, verify that:
a.
The Test LED is not lit.
b.
The LAN port LEDs are lit for any local ports that are connected.
c.
The WAN port LED is lit.