Netgear FSM7328PS FSM7328PS Hardware manual - Page 31

Troubleshooting, Troubleshooting Chart

Page 31 highlights

Chapter 4 Troubleshooting Troubleshooting Chart The following table lists symptoms, causes, and solutions of possible problems. Table 4-1. Troubleshooting Problem Power LED is off. Link LED is off or intermittent. Cause No power is received Port connection is not working. Solution Check the power cord connection for the switch at the switch and at the connecting device. Make sure all cables used are correct and comply with Ethernet specifications. Check the crimp on the connectors and make sure that the plug is properly inserted and locked into the port at both the switch and the connecting device. Make sure that all cables used are correct and comply with Ethernet specifications. See Appendix A, "Technical Specifications". Check for a defective adapter card, cable, or port by testing it in an alternate environment where all products are functioning. File transfer is slow or performance degradation is a problem. Half- or full-duplex setting on the switch and the connected device are not the same. Make sure that the attached device is set to auto-negotiate. Check the system message log. Troubleshooting 4-1 v1.0, May 2007

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Troubleshooting
4-1
v1.0, May 2007
Chapter 4
Troubleshooting
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table 4-1. Troubleshooting
Problem
Cause
Solution
Power LED is off.
No power is received
Check the power cord connection
for the switch at the switch and at
the connecting device.
Make sure all cables used are
correct and comply with Ethernet
specifications.
Link LED is off or
intermittent.
Port connection is not
working.
Check the crimp on the connectors
and make sure that the plug is
properly inserted and locked into
the port at both the switch and the
connecting device.
Make sure that all cables used are
correct and comply with Ethernet
specifications. See Appendix A,
“Technical Specifications”.
Check for a defective adapter
card, cable, or port by testing it in
an alternate environment where all
products are functioning.
File transfer is slow or
performance degradation
is a problem.
Half- or full-duplex setting
on the switch and the
connected device are not
the same.
Make sure that the attached
device is set to auto-negotiate.
Check the system message log.