Netgear WNDA3100v1 WNDA3100 Reference Manual - Page 52

Table 4-1., Troubleshooting Tips continued, Apply, Problem, Action

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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual Table 4-1. Troubleshooting Tips (continued) Problem Action Throughput is only 54 Mbps or only 14 Mbps. The RangeMax Dual Band Wireless-N USB Adapter WNDA3100 can operate at faster speeds. • At 54 Mbps you are probably connecting to a standard 802.11g network. See Chapter 3, "Wireless Network Performance". • If you do not have a USB 2.0 port on your PC, the throughput is limited to the 14 Mbps of the USB 1.1 standard. The Smart Wizard keeps asking me to save If you change the settings, the Smart Wizard offers you the settings. chance to save the changes. To avoid this prompt, simply click Apply before you close the Smart Wizard. Two WNDA3100 icons are in the system tray. You have an older software version installed on your system and it needs to be removed. See "Removing the WNDA3100 Software" in Chapter 1 or "Upgrading the WNDA3100 Software" in Chapter 1. I can connect to the access point, but not to the other computers on the network or to the Internet. This could be a physical layer problem or a network configuration problem. 1. Check to make sure that the access point is physically connected to the Ethernet network. 2. Make sure that the IP addresses and the Windows networking parameters are all configured correctly. See the link to "Internet Networking and TCP/IP Addressing:" in Chapter B. 3. Restart the cable or DSL modem, router, access point, and computer. Ho can I view the IP address for the wireless USB adapter? To view the RangeMax Dual Band Wireless-N USB Adapter WNDA3100 IP address, click the WNDA3100 icon to open the Smart Wizard. Then check the IP address in the About page. No IP address is assigned to the RangeMax Dual Band Wireless-N USB Adapter WNDA3100. This can occur if you upgraded your RangeMax Dual Band Wireless-N USB Adapter WNDA3100 software and did not reboot your system. • Either restart your computer, or connect to a different access point. • It does not usually help to shut down the Smart Wizard or disable or enable the wireless USB adapter. 4-2 v1.0, December 2007

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NETGEAR RangeMax Dual Band Wireless-N USB Adapter WNDA3100 User Manual
4-2
v1.0, December 2007
Throughput is only 54 Mbps or only 14
Mbps.
The RangeMax Dual Band Wireless-N USB Adapter
WNDA3100 can operate at faster speeds.
•
At 54 Mbps you are probably connecting to a standard
802.11g network. See
Chapter 3, “Wireless Network
Performance”
.
•
If you do not have a USB 2.0 port on your PC, the
throughput is limited to the 14 Mbps of the USB 1.1
standard.
The Smart Wizard keeps asking me to save
settings.
If you change the settings, the Smart Wizard offers you the
chance to save the changes. To avoid this prompt, simply click
Apply
before you close the Smart Wizard.
Two WNDA3100 icons are in the system
tray.
You have an older software version installed on your system
and it needs to be removed. See
“Removing the WNDA3100
Software” in Chapter 1
or
“Upgrading the WNDA3100
Software” in Chapter 1
.
I can connect to the access point, but not to
the other computers on the network or to
the Internet.
This could be a physical layer problem or a network
configuration problem.
1.
Check to make sure that the access point is physically
connected to the Ethernet network.
2.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly. See
the link to
“Internet Networking and TCP/IP Addressing:” in
Chapter B
.
3.
Restart the cable or DSL modem, router, access point, and
computer.
Ho can I view the IP address for the
wireless USB adapter?
To view the RangeMax Dual Band Wireless-N USB Adapter
WNDA3100 IP address, click the WNDA3100 icon to open the
Smart Wizard. Then check the IP address in the About page.
No IP address is assigned to the RangeMax
Dual Band Wireless-N USB Adapter
WNDA3100.
This can occur if you upgraded your RangeMax Dual Band
Wireless-N USB Adapter WNDA3100 software and did not
reboot your system.
•
Either restart your computer, or connect to a different access
point.
•
It does not usually help to shut down the Smart Wizard or
disable or enable the wireless USB adapter.
Table 4-1.
Troubleshooting Tips (continued)
Problem
Action