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Oki 62435901 User Manual - Page 119

Troubleshooting

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TROUBLESHOOTING CHECKING THE MACHINE'S STATUS From the STATUS key on the control panel, you can check the status of your machine. The STATUS key illuminates or flashes when any trouble is occurring in your machine. 1. Press the STATUS key on the control panel to open the status menu. 2. Ensure that System Status is selected and then press OK. 3. Using the arrow keys, scroll to the item you want to check and then press OK. CHECKING THE DEVICE AND JOB STATUS You can check the device status, such as the residual life of the consumable items, and job lists from the STATUS key. 1. Press the STATUS key on the control panel to open the status menu. 2. Using the Down arrow key, scroll to Device Information and then press OK. 3. Using the arrow keys, scroll to the item you want to check and then press OK. Choose from: > Copy/Print: Displays the list of copy/print jobs currently stored in the machines memory. > Fax Job View/Cancel: displays the list of fax jobs currently stored in the machine's memory. > Supplies Status: Displays consumable status information. > Counter: Print Count: Displays the print count from all available trays. Scan Count: Displays the number of pages scanned from the flatbed and ADF. Troubleshooting > 119

Section	Page
Preface	2
Emergency first aid	3
Manufacturer	3
Importer to the EU/authorised representative	3
Environmental information	3
Contents	4
Notes, cautions and warnings	7
About this guide	8
Documentation suite	8
Purpose of this guide	8
On-line usage	9
Printing pages	9
Introduction	10
Overview	12
Front view	12
Rear view	13
Control panel	14
Keypad - character switching	16
Qwerty keyboard (MC561 only)	17
Changing the display language	17
Getting started	18
Switching on	18
Switching off	18
Power saving mode	19
Sleep mode	19
Installing drivers and utilities	20
Windows - scanner and printer drivers	21
Mac - printer driver	22
Fax driver (MC361 and MC561)	23
Configuration tool	24
ActKey utility	25
Paper recommendations	27
Cassette trays	27
Multi purpose tray	28
Face down stacker	28
Face up stacker	28
Duplex	28
Loading paper	29
Cassette trays	29
Multi purpose tray	32
Configuring the tray settings	32
Registering custom sizes	33
User authentication and access control	34
PIN authentication	34
Logging into the machine	34
Logging out of the machine	34
User name and password authentication	34
Logging into the machine	34
Logging out of the machine	34
Operation from the computer	35
Operation	37
Multi-tasking	38
Loading document(s)	39
Document requirements	39
Scannable area	39
Placing document(s) in the ADF	40
Placing document(s) on the glass	41
Copying	42
Basic operation	42
Increasing copy count	42
Advanced operation	43
Resetting copy settings	45
Auto reset	45
Using the reset/logout button	45
Scanning	46
Scan to e-mail	47
Scan to network PC	51
Scan to USB memory	54
Scan to local PC	56
Actkey interface	57
Scan to remote PC	58
Managing profiles	60
Adding a new network profile	60
Deleting a network profile	61
Managing the address book	62
Setting sender and reply to e-mail addresses (from/reply to)	62
Creating e-mail templates	63
Adding an e-mail address entry to the address book	64
Deleting an e-mail address entry from the address book	64
Modifying an e-mail address entry from the address book	65
Adding a group entry to the address book	65
Deleting a group address entry from the address book	66
Modifying a group address entry from the address book	66
Printing	67
Job lists	67
Print job (MC561 only)	68
Print from USB memory	69
Basic operation	69
Advanced operation	70
Switching online/offline	71
Faxing - MC361 and MC561 only	72
Sending a fax from the MFP	72
Basic operation	72
Advanced operation	73
Fax receiving	82
Managing the phone book	85
Adding a speed dial entry to the phone book	85
Adding a group entry to the phone book	86
Deleting a speed dial entry from the phone book	86
Deleting a group dial entry from the phone book	86
Modifying a speed dial entry	87
Modifying a group dial entry	87
Registering an entry from reception or transmission history	87
Internet fax	88
Sending a fax from your PC	88
Receiving an internet fax	91
Adding fax numbers to the phone book	92
Adding new groups to the phone book	92
Importing and exporting fax numbers	93
Functions common to copy, fax and scan operations	94
Continuous scan mode	94
Job macros (MC561 only)	95
Maintenance	97
Replacing consumable items	97
Toner cartridge replacement	97
Image drum replacement	102
Replacing the transfer belt unit	102
Fuser replacement	105
Cleaning	107
...the unit casing	107
...the LED head	107
...the paper path in the ADF	109
...the underside of the ADF	109
...the document glass	110
Installing upgrades	111
Memory upgrade	111
SD card (MC561 only)	114
Additional paper tray	116
Setting the driver device options	117
Windows	117
Mac OS X	117
Troubleshooting	119
Checking the machine’s status	119
Checking the device and job status	119
Clearing paper jams	120
In the scanner ADF section...	120
In the printer section...	121
Dealing with unsatisfactory printing	128
Dealing with unsatisfactory copying	129
Fax problem checklist (MC361 and MC561)	130
Specifications	132
Appendix A - menu system	133
Reports	134
Paper setup	135
Address book	137
Phone book	138
Profile	139
Network scan destination	141
Store document settings	141
View information	142
Shutdown	142
Easy setup	143
Admin setup	144
Index	164
A	164
B	164
C	164
D	164
E	164
F	164
I	164
L	164
M	164
O	164
P	164
S	164
T	164
U	164